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28 Hu Bin Rd HANGZHOU , 310006, Hangzhou, China

Review Score

Based on 3839 reviews

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9.2

Location

9.6

1840 reviews

Cleanliness

8.9

145 reviews

Food

8.3

384 reviews

Wellness Area

7.9

24 reviews

Service

7.8

939 reviews

Bar and Beverages

7.6

30 reviews

Breakfast

7.3

246 reviews

Pool

7.2

68 reviews

Room

6.1

1025 reviews

Value for money

3.7

306 reviews

WiFi

3.0

14 reviews

100% Verified Real Reviews

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9.6

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby. Great accessibility by car with affordable parking.

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8.9

"Clean"

Clean hotel facilities. Tidy rooms, bathrooms and pool area.

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8.3

"Delicious food"

Great menu, especially seafood and desserts. Okay dining experience with acceptable prices.

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7.9

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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7.8

"Fantastic service"

Professional housekeeping, pool/beach service, and restaurant service. Decent reception but complaints about management. Concierge service could be more helpful.

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7.6

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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7.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.2

"Great pool"

Clean pool area.

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6.1

"Room is all right"

Kitchenettes and rooms, generally, are OK, although could use some maintenance. Rooms are old, yet clean with lovely views and balconies. Small rooms with poor furniture, A/C, and TV's. Clean, reasonable sized, bathrooms. Shower was ok.

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3.7

"Value for money could be better"

Value for money could be better. Normally priced food. High priced breakfast.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Excellent parking and car access.

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9.0

"Clean"

Pool surroundings and rooms are immaculate.

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8.3

"Delicious food"

So-so dining experience and prices, but delicious food, especially desserts and fruits.

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7.7

"Fantastic service"

Friendly and professional housekeepers. Reception and management are fine. Concierge service could be more helpful.

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7.6

"Great pool"

Clean pool area.

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7.5

"Bar is awesome"

Bar is awesome.

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7.2

"Tasty breakfast"

Tasty breakfast.

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5.1

"Room is all right"

Small, old rooms with acceptable beds. Tidy rooms with great rooms and moderately large bathrooms. Kitchenette needs more attention.

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3.8

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped. So-so beds and bathroom size.

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3.3

"Value for money could be better"

Value for money could be better. Normally priced food.

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9.8

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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8.3

"Delicious food"

Delicious food.

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8.3

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.5

"Room is all right"

Generally acceptable rooms with nice views and good cleanliness, but quite small.

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4.5

"Amenities are not the best"

Facilities in need of refurbishment.

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4.2

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped.

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3.9

"Value for money could be better"

Value for money could be better.

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9.4

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport.

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8.5

"Delicious food"

Delicious food.

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7.6

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.1

"Room is all right"

Rooms, bathrooms and beds are decent. Small, old, but clean rooms with beautiful views.

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3.7

"Value for money could be better"

Value for money could be better.

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9.6

"Great location"

Great location with good access by car.

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8.4

"Delicious food"

Delicious food.

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7.6

"Fantastic service"

Professional service.

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7.3

"Tasty breakfast"

Tasty breakfast.

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5.9

"Room is all right"

Generally acceptable rooms with nice views and good cleanliness, but quite small.

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5.1

"Ordinary amenities"

Mediocre building with old facilities.

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3.3

"Value for money could be better"

Value for money could be better.

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