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Hyatt Regency Hangzhou

  • hotel stars
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28 Hu Bin Rd HANGZHOU , 310006, Hangzhou, China

Review score

Based on 4637 hotel review

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9.2

Location

9.6

2168 reviews

Service

8.2

1174 reviews

Breakfast

7.4

303 reviews

Bar and Beverages

7.1

29 reviews

Pool

7.0

87 reviews

Room

6.2

1191 reviews

WiFi

3.3

20 reviews

Value for money

3.1

367 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Great accessibility by car with affordable parking. Close to public transport and the train.

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8.2

"Fantastic service"

Service is friendly and professional, especially the pool/beach service. Great housekeepers but less impressive management. Average restaurant service.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.1

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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7.0

"Great pool"

Ordinary pool. Clean pool area.

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6.2

"Room is all right"

Tidy rooms with nice views. Older, smaller rooms with poor maintenance and televisions. Decent, well-sized bathrooms are very clean. Average kitchenettes and beds, but furniture and A/C are not great. Shower can be a problem.

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3.3

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.1

"Value for money could be better"

Value for money could be better. Normally priced food. High priced breakfast.

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9.6

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport.

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8.0

"Fantastic service"

Friendly and professional housekeepers. Decent reception but complaints about management.

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7.6

"Delicious food"

Tasty food at okay prices.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.8

"Ordinary pool"

Ordinary pool.

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6.3

"Standard bar"

Standard bar.

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5.3

"Room is all right"

Rooms are clean with great views and decent beds, but overall just okay. Small, outdated rooms in need of better maintenance. Medium sized bathroom.

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4.1

"More comfort would be nice"

Uncomfortable, small rooms, and okay-sized bathrooms. Okay beds and quiet enough rooms.

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2.5

"Value for money could be better"

Value for money could be better. Normally priced food.

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9.7

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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8.4

"Delicious food"

Delicious food.

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8.4

"Fantastic service"

Service is professional and friendly.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area.

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7.2

"Great room"

Views are great and rooms are clean. Decent beds in smallish, old rooms.

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3.5

"Value for money could be better"

Value for money could be better.

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3.3

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.7

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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8.7

"Delicious food"

Delicious food.

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8.0

"Fantastic service"

Service is professional and friendly.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.2

"Room is all right"

Rooms, bathrooms and beds are decent. Small, old, but clean rooms with beautiful views.

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3.6

"Value for money could be better"

Value for money could be better.

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9.6

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.3

"Fantastic service"

Service is professional and friendly.

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7.6

"Tasty breakfast"

Tasty breakfast.

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5.9

"Room is all right"

Generally acceptable rooms with nice views and good cleanliness, but quite small.

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3.0

"Value for money could be better"

Value for money could be better.

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