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28 Hu Bin Rd HANGZHOU , 310006, Hangzhou, China

Review Score

Based on 3898 reviews

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9.2

Location

9.7

1751 reviews

Food

8.2

380 reviews

Bar and Beverages

8.1

30 reviews

Wellness Area

7.8

23 reviews

Service

7.8

831 reviews

Breakfast

7.3

262 reviews

Pool

6.9

66 reviews

Room

6.1

975 reviews

Value for money

3.5

289 reviews

WiFi

3.2

9 reviews

100% Verified Real Reviews

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9.7

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby. Great accessibility by car with affordable parking.

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8.2

"Delicious food"

Delicious food, particularly the seafood and desserts. Okay dining experience with acceptable prices.

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8.1

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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7.8

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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7.8

"Fantastic service"

Wonderful and professional service, especially waitstaff. Decent reception and housekeeping. Concierge service could be more helpful. Good pool/beach service.

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7.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.9

"Ordinary pool"

Ordinary pool. Clean pool area.

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6.1

"Room is all right"

Small, old rooms with acceptable beds. Rooms are tidy, with great views and nice balconies. Bathrooms are large but with substandard cleaning. Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's.

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3.5

"Value for money could be better"

Value for money could be better. Normally priced food. High priced breakfast.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Great accessibility by car with affordable parking.

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8.0

"Delicious food"

So-so dining experience and prices, but delicious food, especially desserts and fruits.

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7.7

"Bar is awesome"

Bar is awesome.

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7.5

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Concierge service could be more helpful.

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7.1

"Great pool"

Clean pool area.

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7.0

"Tasty breakfast"

Tasty breakfast.

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5.2

"Room is all right"

Rooms are clean with great views and decent beds, but overall just okay. Small, outdated rooms in need of better maintenance. Medium sized bathroom.

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4.0

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped. So-so beds and bathroom size.

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3.2

"Value for money could be better"

Value for money could be better. Normally priced food.

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9.8

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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8.3

"Delicious food"

Delicious food.

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8.2

"Fantastic service"

Reception is average, but service is professional.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.6

"Room is all right"

Rooms, bathrooms and beds are decent. Small, yet clean rooms with lovely views.

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4.4

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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4.0

"Value for money could be better"

Value for money could be better.

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9.7

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport.

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8.3

"Delicious food"

Delicious food.

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7.8

"Fantastic service"

Reception is average, but service is professional.

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7.7

"Tasty breakfast"

Tasty breakfast.

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5.9

"Room is all right"

Rooms, bathrooms and beds are decent. Small, old, but clean rooms with beautiful views.

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3.2

"Value for money could be better"

Value for money could be better.

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9.6

"Great location"

Great location, with good shopping nearby and easy access by car.

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7.9

"Fantastic service"

Professional service.

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7.1

"Tasty breakfast"

Tasty breakfast.

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5.9

"Room is all right"

Generally acceptable rooms with nice views and good cleanliness, but quite small.

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5.7

"Decent vibe"

Decent vibe. Hotel could use some updating.

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3.1

"Value for money could be better"

Value for money could be better.

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