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311 South 4th Street , 40202, Louisville, United States of America

Review Score

Based on 1938 reviews

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8.8

Location

9.2

405 reviews

Service

8.6

452 reviews

Cleanliness

8.4

204 reviews

Room

8.3

519 reviews

WiFi

5.9

7 reviews

Breakfast

5.6

55 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Near city centre with great sightseeing and nearby restaurants. Pricey, inconvenient parking. Close to business sites. Reasonably accessible by car.

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8.6

"Fantastic service"

Friendly and professional service, with outstanding housekeepers and bar staff. Service at reception and in restaurant are okay. Room service could have been improved. Great valet service. Recreation staff is nice. Smooth booking process.

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8.4

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.3

"Great room"

New rooms with excellent beds, TVs, and views. Spacious and tidy rooms. Small but relatively clean bathrooms. The rooms need maintenance with poor A/C, furniture, and bathrooms. Great shower.

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5.9

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.6

"Breakfast is average"

Decent and moderately priced breakfast.

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9.1

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.4

"Fantastic service"

Friendly service.

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8.1

"Clean"

Clean hotel facilities. Clean rooms.

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7.6

"Great room"

Large, clean rooms with excellent beds.

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7.3

"Very comfortable"

Great sized rooms, very comfortable with wonderful beds.

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9.2

"Great location"

Great location.

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8.3

"Clean"

Clean rooms.

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8.1

"Fantastic service"

Friendly service, and reception was okay.

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7.8

"Great room"

Spacious and tidy rooms.

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7.0

"Very comfortable"

Large, comfortable rooms.

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9.1

"Great location"

Great location.

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8.4

"Fantastic service"

Fantastic service.

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7.6

"Great room"

Great room.

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9.3

"Great location"

Great location.

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7.4

"Great room"

Great room.

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