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2233 South Martin Luther King Dr , 60616, Chicago, United States of America

Review Score

Based on 4827 reviews

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8.6

Service

8.5

1007 reviews

Cleanliness

7.1

465 reviews

Location

7.0

867 reviews

Room

6.8

1304 reviews

Bar and Beverages

6.7

34 reviews

Food

5.7

197 reviews

WiFi

5.3

54 reviews

Value for money

3.9

433 reviews

Breakfast

3.8

169 reviews

Pool

3.1

86 reviews

100% Verified Real Reviews

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8.5

"Fantastic service"

Professional, friendly service, especially at the bar. Great concierge service. Housekeeping can be a problem. Decent waitstaff and management. Shuttle service is ok. Booking process should be better organized. Valet service is ok. Hotel security is ok. Recreation staff is nice.

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7.1

"Clean"

Clean hotel facilities. Rooms relatively clean, but bathroom and pool area not clean enough.

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7.0

"Great location"

Great location. Accessible by car, but parking is costly. Near enough to the city centre, with great sightseeing, shopping, and dining. Close to public transport and the train. Close to business sites.

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6.8

"Room is all right"

Acceptably clean rooms, but needing maintenance with bad furniture. Excellent views from big, new rooms with wonderful beds. Bathrooms are large but with substandard cleaning. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower was ok.

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6.7

"Standard bar"

Standard bar. Good bar service.

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5.7

"Food is all right"

Dining disappointed some guests in quality and price. Acceptable menu with average desserts.

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5.3

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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3.9

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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3.8

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.1

"Pool should be renewed"

Pool in need of cleaning.

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8.9

"Fantastic service"

Friendly service with great reception but subpar housekeeping. Valet service is ok. Great concierge service. Room service is average.

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7.7

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Deficient A/C and too noisy rooms.

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7.6

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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7.5

"Great room"

Excellent views from big, new rooms with wonderful beds. Tidy rooms, but in need of better maintenance. Bathrooms are large but with substandard cleaning. Kitchenette, minibar, A/C and furniture not great quality. Shower was ok.

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7.1

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Great sightseeing and not far from the city centre.

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5.6

"Regular internet service"

WiFi is good value.

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5.5

"Food is all right"

Average, but pricey, food.

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4.5

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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4.0

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.1

"Pool should be renewed"

Pool should be renewed.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception. Great concierge service.

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7.2

"Clean"

Clean hotel facilities. Room cleanliness is acceptable.

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7.1

"Great location"

Good location, close to public transport. Accessible by car, but parking is costly. Reasonably central, close to sightseeing and shopping.

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6.2

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Guests complain about bathrooms, minibars, and general room maintenance. Shower was ok.

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6.1

"Standard bar"

Standard bar.

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6.0

"Food is all right"

Average, but pricey, food.

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5.0

"Regular internet service"

WiFi's cheap, but of subpar quality.

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4.1

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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3.7

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.1

"Pool should be renewed"

Pool should be renewed.

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8.5

"Fantastic service"

Friendly service and great reception.

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7.4

"Great room"

Amply-sized rooms with excellent beds and superb views. Rooms are acceptable, if run-down, and some complaints about bathroom cleanliness.

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7.3

"Rather comfortable"

Spacious rooms, comfortable and with great beds, but too noisy.

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7.2

"Clean"

Relatively clean rooms. Bathroom needs cleaning.

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6.8

"Location is ok"

Location is ok. Hard to park, but close to public transport. Good shopping, and reasonably central location. Close to business sites.

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5.7

"Food is all right"

Food is all right.

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5.6

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.0

"Value for money could be better"

Value for money could be better.

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3.8

"Breakfast can be improved"

Breakfast can be improved.

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8.2

"Fantastic service"

Friendly service and great reception.

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7.2

"Clean"

Clean hotel facilities. Room cleanliness is acceptable.

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6.8

"Location is ok"

Location is ok. Pricey, inconvenient parking. Medium distance to city centre.

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6.2

"Room is all right"

Rooms are large and mostly clean, with great beds. Poor maintenance in rooms and bathrooms.

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5.5

"Food is all right"

Food is all right.

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4.0

"Value for money could be better"

Value for money could be better.

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