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2233 South Martin Luther King Dr , 60616, Chicago, United States of America

Review Score

Based on 4389 reviews

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8.6

Service

7.8

819 reviews

Room

7.6

1119 reviews

Location

7.0

756 reviews

Cleanliness

6.8

406 reviews

Bar and Beverages

6.5

31 reviews

WiFi

5.3

38 reviews

Food

4.8

174 reviews

Breakfast

4.2

160 reviews

Value for money

4.0

353 reviews

Pool

3.5

73 reviews

100% Verified Real Reviews

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7.8

"Fantastic service"

Friendly service and good reception. Great, professional bar service. Average wait staff and housekeeping. Room service could have been improved. Great concierge service. Shuttle service can be an issue. Booking process should be better organized. Valet service is ok. Recreation staff is nice. Hotel security is ok.

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7.6

"Great room"

Excellent views from big, new rooms with wonderful beds. Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C. Bathrooms are large but with substandard cleaning. Badly maintained rooms with poor minibars and kitchenettes. Shower was ok.

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7.0

"Great location"

Location is ok. Accessible by car, but parking is costly. Far from city centre but reasonably close to shopping. Excellent sightseeing, restaurants and bars nearby. Close to public transport and the train. Close to business sites.

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6.8

"Quite clean"

Rooms relatively clean, but bathroom and pool area not clean enough. Clean hotel facilities.

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6.5

"Standard bar"

Standard bar. Good bar service.

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5.3

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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4.8

"Food could be better"

Complaints about dining experience with subpar desserts & fruits. Pricey, subpar menu. Bad snacks.

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4.2

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.0

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Internet is affordable.

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3.5

"Pool should be renewed"

Pool in need of cleaning.

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8.5

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Great concierge service.

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7.9

"Great room"

Very new rooms with excellent beds. Rooms are large and clean enough, with great views. Bathrooms are large but with substandard cleaning. Poorly-maintained rooms with subpar kitchenettes. Shower was ok.

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7.2

"Very comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Could be quieter.

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7.1

"Clean"

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

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6.8

"Location is ok"

Location is ok. Pricey, inconvenient parking. Good sightseeing nearby, but far from downtown. Close to public transport.

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4.7

"Food could be better"

Food is unimpressive and pricey.

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4.2

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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4.2

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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8.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.1

"Great room"

Okay beds and somewhat clean, big rooms with excellent views. Guests complain about bathrooms, minibars, and general room maintenance.

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7.0

"Great wellness & sports facilities"

Sufficient wellness & sports facilities. Good fitness area.

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7.0

"Great location"

Location is ok. Pricey, inconvenient parking. Wonderful sightseeing.

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6.7

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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5.0

"Food is all right"

Food is all right.

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4.0

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.8

"Value for money could be better"

Value for money could be better. High priced breakfast.

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3.7

"Complaints about WiFi"

Complaints about WiFi.

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3.3

"Pool should be renewed"

Pool should be renewed.

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7.9

"Fantastic service"

Friendly service and great reception.

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7.1

"Great location"

Well-located, although unfortunately the parking isn't easy. Medium distance to city centre.

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7.1

"Great room"

Great room. Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.

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7.0

"Clean"

Room cleanliness is acceptable.

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4.5

"Food could be better"

Food could be better.

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3.9

"Value for money could be better"

Value for money could be better.

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8.2

"Fantastic service"

Friendly service.

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7.6

"Great room"

Amply-sized rooms with excellent beds and superb views. Fairly clean rooms, but inadequate bathrooms.

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7.3

"Very comfortable"

Great sized rooms, very comfortable with wonderful beds.

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6.8

"Location is ok"

Decent location, but problems with parking.

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6.7

"Quite clean"

Room cleanliness is acceptable.

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4.5

"Food could be better"

Food could be better.

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3.8

"Value for money could be better"

Value for money could be better.

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