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2233 South Martin Luther King Dr , 60616, Chicago, United States of America

Review Score

Based on 4768 reviews

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8.5

Service

8.3

956 reviews

Room

7.6

1279 reviews

Location

7.0

851 reviews

Cleanliness

6.9

462 reviews

WiFi

6.8

51 reviews

Food

5.5

198 reviews

Value for money

4.0

406 reviews

Breakfast

3.8

166 reviews

Pool

3.5

84 reviews

100% Verified Real Reviews

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8.3

"Fantastic service"

Friendly service and good reception. Great, professional bar service. Average wait staff and housekeeping. Great concierge service. Room service is average. Shuttle service is ok. Booking process should be better organized. Hotel security is ok. Recreation staff is nice.

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7.6

"Great room"

Excellent views from big, new rooms with wonderful beds. Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C. Bathrooms are large but with substandard cleaning. Badly maintained rooms with poor minibars and kitchenettes. Shower was ok.

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7.0

"Great location"

Great location. Accessible by car, but parking is costly. Reasonably central, close to sightseeing and shopping. Close to public transport and the train. Restaurants & bars in the area are ok. Close to business sites.

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6.9

"Quite clean"

Rooms relatively clean, but bathroom and pool area not clean enough. Clean hotel facilities.

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6.8

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.5

"Food is all right"

Dining disappointed some guests in quality and price. Acceptable menu with average desserts. Bad snacks.

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4.0

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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3.8

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.5

"Pool should be renewed"

Pool in need of cleaning.

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8.7

"Fantastic service"

Nice reception with friendly service and standard housekeeping. Great valet service. Great concierge service.

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7.9

"Great room"

Rooms modern and clean enough with excellent beds and nice views. Bathrooms are large but with substandard cleaning. Spacious rooms. Poorly maintained rooms with subpar A/C, minibars, and kitchenettes. Shower was ok.

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7.5

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Deficient A/C and too noisy rooms.

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7.3

"Clean"

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

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6.7

"Location is ok"

Location is ok. Pricey, inconvenient parking. Great sightseeing and not far from the city centre. Close to public transport.

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5.5

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.3

"Food is all right"

Average, but pricey, food.

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4.3

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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4.0

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.4

"Pool should be renewed"

Pool should be renewed.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception. Great concierge service.

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7.5

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.2

"Great room"

Big rooms with great beds and views, acceptably clean. Guests complain about bathrooms, minibars, and general room maintenance.

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7.1

"Great location"

Good location, close to public transport. Accessible by car, but parking is costly. Good shopping and sightseeing.

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6.8

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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6.6

"Ordinary amenities"

Okay buildings and entrance area.

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5.4

"Food is all right"

Average, but pricey, food.

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5.2

"Regular internet service"

WiFi is good value.

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4.0

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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3.7

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.3

"Pool should be renewed"

Pool should be renewed.

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8.4

"Fantastic service"

Friendly service and great reception.

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8.1

"Great room"

Amply-sized rooms with excellent beds and superb views. Rooms acceptably clean, but needing maintenance, with poor bathrooms.

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7.3

"Rather comfortable"

Spacious rooms, comfortable and with great beds, but too noisy.

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7.0

"Clean"

Room cleanliness is acceptable.

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6.8

"Location is ok"

Location is ok. Hard to park, but close to public transport. Far from city centre, but good shopping nearby. Close to business sites.

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5.4

"Food is all right"

Food is all right.

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5.4

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.1

"Value for money could be better"

Value for money could be better.

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3.9

"Breakfast can be improved"

Breakfast can be improved.

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8.3

"Fantastic service"

Great service, especially at reception.

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7.1

"Clean"

Clean hotel facilities. Room cleanliness is acceptable.

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7.1

"Great room"

Amply-sized rooms with excellent beds and superb views. Rooms acceptably clean, but needing maintenance, with poor bathrooms.

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7.1

"Great location"

Well-located, although unfortunately the parking isn't easy. Medium distance to city centre.

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5.0

"Food is all right"

Food is all right.

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4.0

"Value for money could be better"

Value for money could be better.

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