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2233 South Martin Luther King Dr , 60616, Chicago, United States of America

Review Score

Based on 4656 reviews

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8.6

Service

8.4

1007 reviews

Location

7.0

856 reviews

Cleanliness

6.9

468 reviews

Room

6.8

1313 reviews

Bar and Beverages

6.3

35 reviews

Food

5.3

201 reviews

WiFi

5.1

55 reviews

Value for money

4.2

427 reviews

Breakfast

4.1

157 reviews

Pool

2.5

85 reviews

100% Verified Real Reviews

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8.4

"Fantastic service"

Good enough management and very friendly staff. Reception and bar service are excellent. Poorly rated housekeeping and restaurant service. Great concierge service. Shuttle service can be an issue. Booking process should be better organized. Hotel security is ok.

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7.0

"Great location"

Great location. Accessible by car, but parking is costly. Reasonably central, with shopping somewhat close by. Wonderful sightseeing. Close to public transport and the train. Restaurants & bars in the area are ok. Close to business sites.

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6.9

"Quite clean"

Rooms relatively clean, but bathroom and pool area not clean enough. Clean hotel facilities.

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6.8

"Room is all right"

Okay beds and poor furnishing in decently clean, poorly-maintained rooms. Large, new rooms, and great views. Bathrooms are large but with substandard cleaning. Guests complained about kitchenettes, minibars, TV's, and A/C.

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6.3

"Standard bar"

Standard bar. Good bar service.

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5.3

"Food is all right"

Dining disappointed some guests in quality and price. Acceptable menu with average desserts.

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5.1

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.2

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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4.1

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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2.5

"Pool should be renewed"

Pool in need of cleaning.

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8.8

"Fantastic service"

Service is welcoming, but housekeeping is not great. Great valet service. Great concierge service. Room service is average.

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7.6

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. A/C and noise levels are satisfactory.

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7.5

"Clean"

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

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7.3

"Great room"

Rooms modern and clean enough with excellent beds and nice views. Bathrooms are large but with substandard cleaning. Large rooms with so-so air conditioning. Dilapidated rooms, with bad kitchenettes, minibars, and furniture. Shower was ok.

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6.7

"Location is ok"

Location is ok. Pricey, inconvenient parking. Great sightseeing and not far from the city centre. Close to public transport.

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5.5

"Regular internet service"

WiFi is good value.

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5.1

"Food is all right"

Average, but pricey, food.

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4.8

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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4.1

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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2.5

"Pool should be renewed"

Pool should be renewed.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception. Great concierge service.

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7.7

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.3

"Great location"

Good location, close to public transport. Accessible by car, but parking is costly. Decent shopping and great sightseeing.

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6.6

"Ordinary amenities"

Okay buildings and entrance area. New facilities.

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6.6

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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6.4

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Guests complain about bathrooms, minibars, and general room maintenance.

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6.3

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Spacious rooms.

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5.5

"Food is all right"

Average, but pricey, food.

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4.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.3

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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3.9

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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2.6

"Pool should be renewed"

Pool should be renewed.

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8.3

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

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7.4

"Great room"

Amply-sized rooms with excellent beds and superb views. Rooms acceptably clean, but needing maintenance, with poor bathrooms. Shower was ok.

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7.3

"Rather comfortable"

Spacious rooms, comfortable and with great beds, but too noisy.

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6.8

"Location is ok"

Decent location, but problems with parking. Reasonably central, with shopping somewhat close by. Close to public transport. Close to business sites.

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6.6

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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5.5

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.0

"Food is all right"

Food is all right.

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4.3

"Value for money could be better"

Value for money could be better.

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4.3

"Breakfast can be improved"

Breakfast can be improved.

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8.1

"Fantastic service"

Friendly service and great reception.

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7.1

"Clean"

Clean hotel facilities. Room cleanliness is acceptable.

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6.9

"Location is ok"

Decent location, but problems with parking. Medium distance to city centre.

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6.7

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Poor maintenance in rooms and bathrooms.

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6.6

"Ordinary amenities"

Average hotel building.

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5.2

"Food is all right"

Food is all right.

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4.2

"Value for money could be better"

Value for money could be better.

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