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2233 South Martin Luther King Dr , 60616, Chicago, United States of America

Review Score

Based on 4864 reviews

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8.6

Service

8.5

991 reviews

Cleanliness

7.1

459 reviews

Room

7.0

1294 reviews

Location

7.0

856 reviews

Food

5.5

209 reviews

WiFi

4.8

54 reviews

Breakfast

4.5

167 reviews

Value for money

4.1

420 reviews

Pool

3.5

86 reviews

100% Verified Real Reviews

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8.5

"Fantastic service"

Good enough management and very friendly staff. Poorly rated housekeeping and restaurant service. Great concierge service. Room service could have been improved. Booking process should be better organized. Shuttle service is ok. Hotel security can be an issue. Recreation staff is nice.

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7.1

"Clean"

Clean hotel facilities. Rooms relatively clean, but bathroom and pool area not clean enough.

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7.0

"Great room"

Acceptably clean rooms, but needing maintenance with bad furniture. Excellent views from big, new rooms with wonderful beds. Bathrooms are large but with substandard cleaning. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower was ok.

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7.0

"Great location"

Location is ok. Accessible by car, but parking is costly. Reasonably central, close to sightseeing and shopping. Close to public transport and the train. Restaurants & bars in the area are ok. Close to business sites.

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5.5

"Food is all right"

Dining disappointed some guests in quality and price. Acceptable menu with average desserts. Bad snacks.

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4.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.5

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.1

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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3.5

"Pool should be renewed"

Pool in need of cleaning.

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8.7

"Fantastic service"

Friendly service with great reception but subpar housekeeping. Great valet service. Great concierge service.

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7.6

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise levels are OK, but A/C is poor.

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7.4

"Clean"

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

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7.1

"Great room"

Rooms modern and clean enough with excellent beds and nice views. Bathrooms are large but with substandard cleaning. Spacious rooms. Poorly maintained rooms with subpar A/C, minibars, and kitchenettes. Shower was ok.

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6.7

"Location is ok"

Location is ok. Pricey, inconvenient parking. Good sightseeing nearby, but far from downtown. Close to public transport.

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5.4

"Food is all right"

Average, but pricey, food.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.7

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.4

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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3.3

"Pool should be renewed"

Pool should be renewed.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception. Great concierge service.

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7.2

"Great location"

Good location, close to public transport. Accessible by car, but parking is costly. Reasonably central, close to sightseeing and shopping.

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7.0

"Clean"

Room cleanliness is acceptable. Clean hotel facilities.

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6.6

"Standard bar"

Standard bar.

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6.3

"Room is all right"

Big rooms with great beds and views, acceptably clean. Guests complain about bathrooms, minibars, and general room maintenance. Shower was ok.

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5.5

"Food is all right"

Average, but pricey, food.

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4.5

"Complaints about WiFi"

WiFi's cheap, but of subpar quality.

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4.2

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.0

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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3.4

"Pool should be renewed"

Pool should be renewed.

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8.6

"Fantastic service"

Friendly service and great reception.

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7.5

"Great room"

Amply-sized rooms with excellent beds and superb views. Rooms are acceptable, if run-down, and some complaints about bathroom cleanliness.

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7.4

"Rather comfortable"

Spacious rooms, comfortable and with great beds, but too noisy.

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7.1

"Clean"

Relatively clean rooms. Bathroom needs cleaning.

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6.8

"Location is ok"

Location is ok. Hard to park, but close to public transport. Far from city centre, but good shopping nearby. Close to business sites.

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5.4

"Food is all right"

Food is all right.

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5.2

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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4.0

"Value for money could be better"

Value for money could be better.

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8.4

"Fantastic service"

Friendly service and great reception.

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7.1

"Clean"

Clean hotel facilities. Room cleanliness is acceptable.

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7.1

"Great location"

Good location, more or less central. Pricey, inconvenient parking.

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6.4

"Room is all right"

Rooms acceptably clean, but needing maintenance, with poor bathrooms. Amply-sized rooms with excellent beds and superb views.

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5.2

"Food is all right"

Food is all right.

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4.2

"Value for money could be better"

Value for money could be better.

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