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Hotel - Review and Rate

Review Score
Based on 3458 hotel reviews

heart_hoteldetailed

8.7

Service

8.6

Location

8.6

Food

7.6

Room

7.5

WiFi

7.3

Vibe

7.2

Breakfast

5.1

Value

5.0

Pool

4.1

HYATT REGENCY PHOENIX

HYATT REGENCY PHOENIX

122 NORTH 2ND ST , 85004, Phoenix, United States of America

Rating: 8.7 out of 10 (3458 Reviews)

100% Verified Real Reviews

8.6

Fantastic service

  • Professional service and good reception.
  • Old, neglected rooms with uncomfortable beds, yet lovely views.
  • Great valet service.
  • Management and housekeeping are decent.
  • Room service is average.
  • Recreation staff is nice.
  • Great concierge service.
  • Booking process is sufficient.

8.6

Great location

  • Great location near the airport.
  • Accessible by car, but parking is costly.
  • Central location with great sightseeing, dining out and shopping.
  • Close to business sites.

7.6

Delicious food

  • Food is great, especially the desserts.
  • Poor dining experience overall; decent menu, but restaurant is expensive.
  • Snacks are ok.
  • Beef dishes & steaks are all right.

7.5

Great room

  • Amply-sized rooms with excellent beds and superb views.
  • Rooms lacking maintenance with poor furniture and kitchenettes.
  • Small but relatively clean bathrooms.
  • Rooms needing updating with poor quality A/C and minibars.
  • Standard TV's and decent balconies.
  • Shower can be a problem.

7.3

Good internet service

  • Good internet service.

7.2

Awesome vibe

  • Awesome vibe.
  • Hotel could use some updating.
  • Pleasant entrance area.
  • Friendly atmosphere.
  • Stylish hotel.
  • Hotel is relatively luxurious.
  • Good choice for a city trip.
  • Good for business people.

5.1

Breakfast is average

  • Decent and moderately priced breakfast.

5.0

Fairly good value for money

  • Value for money could be better.
  • Acceptable breakfast prices.
  • Food is a bit overpriced.
  • Standard beverage prices.

4.1

Pool should be renewed

  • Pool in need of cleaning.

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HYATT REGENCY PHOENIX