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122 North 2nd St Western , 85004, Phoenix, United States of America

Review Score

Based on 1872 reviews

heart

8.7

Service

8.9

447 reviews

Location

8.9

354 reviews

Wellness Area

8.8

30 reviews

Amenities

8.2

148 reviews

Breakfast

8.0

39 reviews

Food

8.0

179 reviews

WiFi

7.5

18 reviews

Room

6.1

479 reviews

Vibe

5.9

157 reviews

Comfort

5.6

146 reviews

Value for money

5.2

114 reviews

Pool

4.6

49 reviews

100% Verified Real Reviews

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8.9

"Fantastic service"

Friendly, professional service, especially at the bar and restaurant. Reception is all right. Recreation staff is ok. Great valet service.

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8.9

"Great location"

Great location near the airport. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping. Close to business sites.

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8.8

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.2

"Great amenities"

Great buildings with nice entrance area and conference rooms. Great grounds with decent facilities. Well-suited elevator. Beautiful architecture.

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8.0

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.0

"Delicious food"

Great dining, delicious desserts and fruits, and moderate restaurant prices. Great menu, especially beef dishes.

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7.5

"Good internet service"

Good wifi quality. Free internet.

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6.1

"Room is all right"

Beds are OK, as is the room size, but A/C and furnishings are lacking. Rooms seem aged and relatively shabby, with poor kitchenettes. Great balconies with pleasant views. Small but clean bathrooms. Shower can be a problem.

grey circle

5.9

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Hotel is relatively luxurious. Good for business people. Good choice for a city trip. Awesome for families.

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5.6

"Comfortable"

Mediocre comfort, room sizes and beds. Rooms are quiet, although bathrooms and air conditioning are lacking.

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5.2

"Fairly good value for money"

Fairly good value for money. Normally priced food. Acceptable breakfast prices. Free internet.

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4.6

"Pool should be renewed"

Pool should be renewed.

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8.8

"Fantastic service"

Reception is decent, with overall friendly and professional service.

grey circle

8.8

"Great location"

Great location. Pricey, inconvenient parking.

grey circle

8.0

"Tasty breakfast"

Tasty breakfast.

grey circle

7.9

"Delicious food"

Delicious food.

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7.5

"Bar is awesome"

Bar is awesome.

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5.8

"Room is all right"

Decent beds and rooms, great views. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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5.3

"Comfortable"

Beds are decent and generally comfortable.

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4.8

"Value for money could be better"

Value for money could be better.

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4.3

"Pool should be renewed"

Pool should be renewed.

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9.1

"Great location"

Great location.

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8.2

"Fantastic service"

Fantastic service.

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6.9

"Quite clean"

Room cleanliness is acceptable.

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5.6

"Decent vibe"

Decent vibe. Hotel could use some updating.

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5.0

"Fairly good value for money"

Value for money could be better.

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5.0

"Comfortable"

More comfort would be nice.

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4.7

"Room needs to be improved"

Rooms acceptably clean, but needing maintenance, with poor bathrooms.

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8.6

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.5

"Great location"

Great location. Pricey, inconvenient parking.

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8.1

"Great amenities"

Great amenities.

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8.0

"Delicious food"

Delicious food.

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5.7

"Room is all right"

Room is okay, but bathrooms are below average and beds are poor.

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5.1

"Fairly good value for money"

Fairly good value for money.

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5.1

"Comfortable"

Average comfort, but beds are not great.

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4.6

"Pool should be renewed"

Pool should be renewed.

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9.1

"Fantastic service"

Friendly service.

grey circle

8.9

"Great location"

Great location.

grey circle

6.1

"Room is all right"

Room is all right.

grey circle

5.6

"Decent vibe"

Decent vibe. Hotel could use some updating.

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