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2-7-2 Nishi-shinjuku Shinjuku-ku , 160-0023, Tokyo, Japan

Review Score

Based on 3772 reviews

heart

8.9

Service

9.1

1105 reviews

Location

9.1

1151 reviews

WiFi

9.0

29 reviews

Room

8.3

1004 reviews

Breakfast

7.6

202 reviews

Pool

6.6

46 reviews

100% Verified Real Reviews

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9.1

"Fantastic service"

Professional and friendly service and restaurant service. Good shuttle service. Management, housekeeping and reception are great. Great concierge service. Smooth booking process. Room service is perfect.

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9.1

"Great location"

Great location with good access by car. Near to public transport and the airport. Reasonably close to the city center with good access to restaurants, bars and sightseeing. Train station is a bit far.

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9.0

"Good internet service"

Good wifi quality. Free internet.

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8.3

"Great room"

Rooms are spacious and tidy, with great beds and TV's. Old rooms with poor furniture and A/C, but wonderful views. Small rooms and poorly cleaned bathrooms. Great shower.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.6

"Ordinary pool"

Ordinary pool.

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9.2

"Great location"

Great location with good access by car. Near to public transport and the airport. Good shopping, and reasonably central location. Train station is a bit far.

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9.1

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Good shuttle service. Great concierge service.

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8.8

"Clean"

Clean hotel facilities. Clean rooms.

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8.4

"Good internet service"

Good wifi quality.

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8.3

"Best value for money"

Best value for money. High priced breakfast.

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8.2

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Acceptable rooms with small bathrooms. Rooms in need of an update.

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7.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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9.7

"Great location"

Good location, close to public transport. Good accessibility by car.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

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7.8

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Old rooms with average bathrooms.

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7.5

"Tasty breakfast"

Tasty breakfast.

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9.3

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

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9.1

"Fantastic service"

Fantastic service. Good shuttle service.

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8.7

"Clean"

Clean rooms.

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7.8

"Great room"

Rooms are outdated, though spacious and clean.

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7.5

"Tasty breakfast"

Tasty breakfast.

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9.3

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

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9.2

"Fantastic service"

Service is professional and friendly.

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8.3

"Clean"

Clean hotel facilities. Clean rooms.

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7.8

"Great room"

Large, clean rooms with wonderful views.

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7.6

"Tasty breakfast"

Tasty breakfast.

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