cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

2-7-2 Nishi-shinjuku Shinjuku-ku , 160-0023, Tokyo, Japan

Review Score

Based on 3470 reviews

heart

8.8

Location

9.0

1072 reviews

Service

8.9

1132 reviews

WiFi

8.8

33 reviews

Room

7.4

1029 reviews

Value for money

7.3

448 reviews

Breakfast

7.2

206 reviews

Amenities

6.6

354 reviews

Vibe

5.9

445 reviews

Bar and Beverages

5.3

24 reviews

Wellness Area

4.1

41 reviews

100% Verified Real Reviews

grey circle

9.0

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Near to public transport and the airport. Excellent parking and car access. Medium distance to train station.

grey circle

8.9

"Fantastic service"

Well-managed, with professional, cheery service and thorough housekeeping. Good shuttle service. Great concierge service. Booking process is sufficient.

grey circle

8.8

"Good internet service"

Good wifi quality. Free internet.

grey circle

7.4

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Acceptable rooms with small bathrooms. Old rooms with substandard TV's, furniture and air conditioning. Rooms need regular maintenance. Shower was ok.

grey circle

7.3

"Best value for money"

Best value for money. Pricey breakfast and dining. Free internet.

grey circle

7.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

6.6

"Ordinary amenities"

Mediocre building with old facilities. Great hotel grounds with a beautiful entrance area. Unspectacular architecture.

grey circle

5.9

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel. Stylish hotel. Good choice for a city trip. Luxury hotel. Nice for romantic trips.

grey circle

5.3

"Standard bar"

So-so bar with mediocre drinks.

grey circle

4.1

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

grey circle

9.2

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Good shuttle service. Great concierge service.

grey circle

9.1

"Great location"

Great location with good access by car. Near to public transport and the airport. Near downtown with great sightseeing and shopping. Medium distance to train station.

grey circle

8.8

"Good internet service"

Good wifi quality.

grey circle

8.4

"Best value for money"

Best value for money. Pricey breakfast and dining.

grey circle

7.5

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Acceptable rooms with small bathrooms. Outdated, badly maintained rooms with poor furniture. Shower was ok.

grey circle

6.9

"Breakfast is average"

Breakfast is decent but expensive.

grey circle

5.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area.

grey circle

4.1

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

grey circle

9.5

"Great location"

Great location with good access by car. Near to public transport and the airport. Near to the city centre with good shopping options nearby. Medium distance to train station.

grey circle

9.0

"Good internet service"

Good internet service.

grey circle

8.9

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service. Great concierge service.

grey circle

7.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

6.8

"Room is all right"

Tidy rooms with nice views. Acceptable rooms with small bathrooms. Old, poorly maintained rooms.

grey circle

5.7

"Ordinary amenities"

Outdated facilities, but decent hotel building and pleasant surroundings. Elevator in need of updating.

grey circle

5.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel.

grey circle

3.6

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

grey circle

9.1

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

grey circle

9.0

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

grey circle

8.0

"Clean"

Clean hotel facilities. Clean rooms.

grey circle

7.3

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Bathroom is ok.

grey circle

7.1

"Tasty breakfast"

Tasty breakfast.

grey circle

6.7

"Fairly good value for money"

Fairly good value for money.

grey circle

6.4

"Ordinary amenities"

Average hotel building.

grey circle

5.6

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

grey circle

4.2

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

grey circle

9.2

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

grey circle

9.0

"Fantastic service"

Friendly service. Good shuttle service.

grey circle

7.7

"Best value for money"

Best value for money.

grey circle

7.2

"Tasty breakfast"

Tasty breakfast.

grey circle

6.7

"Room is all right"

Rooms reasonably-sized but outdated.

grey circle

6.5

"Ordinary amenities"

Average hotel building.

grey circle

5.7

"Decent vibe"

Decent vibe. Hotel could use some updating.

Upload your photos

Browse Hyatt Regency Tokyo traveller photo gallery

Photos from travellers