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2-7-2 Nishi-shinjuku Shinjuku-ku , 160-0023, Tokyo, Japan

Review Score

Based on 3486 reviews

heart

8.9

Service

9.0

994 reviews

Location

9.0

975 reviews

WiFi

7.8

33 reviews

Room

7.5

916 reviews

Breakfast

7.0

196 reviews

Vibe

6.3

401 reviews

Bar and Beverages

5.3

17 reviews

100% Verified Real Reviews

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9.0

"Fantastic service"

Friendly service with great management and waitstaff. Great, professional service from reception and housekeeping. Good shuttle service. Great concierge service. Booking process is sufficient. Room service is average.

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9.0

"Great location"

Great location. Near enough to the city centre, with great sightseeing, shopping, and dining. Near to public transport and the airport. Excellent parking and car access. Train station is a bit far.

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7.8

"Good internet service"

Good wifi quality. Free internet.

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7.5

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Small rooms and poorly cleaned bathrooms. Badly rated TV's and old rooms. Rooms relatively well-kept, with okay furniture, but problems with the A/C. Great shower.

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7.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel. Good choice for a city trip. Nice for romantic trips. Luxury hotel.

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5.3

"Standard bar"

So-so bar with mediocre drinks.

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9.2

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Good shuttle service. Great concierge service.

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9.1

"Great location"

Great location. Nice access by car with excellent sightseeing. Near to public transport and the airport. Train station is a bit far.

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8.1

"Good internet service"

Good wifi quality.

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7.7

"Best value for money"

Best value for money. High priced breakfast.

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7.3

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Smaller bathrooms and outdated rooms.

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7.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area.

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9.7

"Great location"

Great location with good access by car. Near to public transport and the airport. Reasonably central, close to sightseeing and shopping.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

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7.2

"Best value for money"

Best value for money.

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7.1

"Great room"

Large, clean rooms with wonderful views. Old rooms with average bathrooms.

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7.0

"Tasty breakfast"

Tasty breakfast.

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6.5

"Ordinary amenities"

Outdated facilities, but decent hotel building and pleasant surroundings.

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5.9

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area.

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9.2

"Fantastic service"

Service is professional and friendly.

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9.2

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

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8.0

"Clean"

Clean hotel facilities. Clean rooms.

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7.3

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Bathroom is ok.

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6.9

"Breakfast is average"

Breakfast is average.

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6.9

"Fairly good value for money"

Fairly good value for money.

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6.0

"Decent vibe"

Decent vibe. Hotel could use some updating.

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9.2

"Great location"

Good location, close to public transport. Good accessibility by car.

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9.1

"Fantastic service"

Fantastic service. Good shuttle service.

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7.6

"Best value for money"

Best value for money.

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7.0

"Great room"

Great, reasonably-sized rooms. Rooms in need of an update.

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6.9

"Breakfast is average"

Breakfast is average.

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6.1

"Decent vibe"

Decent vibe. Hotel could use some updating.

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