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370 King St West PO Box 137 , M5V 1J9, Toronto, Canada

Review Score

Based on 2499 reviews

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8.4

Location

9.3

577 reviews

Service

8.9

662 reviews

Breakfast

6.9

141 reviews

WiFi

6.8

23 reviews

Amenities

6.2

211 reviews

Room

5.7

723 reviews

Comfort

5.1

326 reviews

Value for money

4.4

169 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train. Close to business sites.

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8.9

"Fantastic service"

Good, friendly service, particularly in the restaurant, although housekeeping is poor. Well-managed with a nice reception and professional service, particularly at the bar. Great concierge service. Room service is perfect. Smooth booking process.

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6.9

"Breakfast is average"

Breakfast is decent but expensive.

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6.8

"Regular internet service"

WiFi is good value.

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6.2

"Ordinary amenities"

Hotel has an average building, generally, but an excellent conference centre. Hotel grounds and lobby are nice, but facilities are outdated. Elevator in need of updating. Unspectacular architecture.

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5.7

"Room is all right"

Relatively new rooms, with acceptable TV's, but poor furniture and A/C. Clean rooms with great views and decent beds. Small, badly maintained rooms with poor minibars. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.1

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Small rooms and bathrooms with inadequate A/C.

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4.4

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet. Normally priced food.

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9.2

"Great location"

Great location. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.2

"Good internet service"

Good internet service.

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7.0

"Tasty breakfast"

Breakfast is decent but expensive.

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5.4

"Room is all right"

Room is acceptably new, and beds are so-so. Small rooms and bathrooms, with poor quality minibars. View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Shower can be a problem.

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5.3

"Ordinary amenities"

Okay buildings and entrance area. Elevator in need of updating.

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5.0

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Small rooms and bathrooms with inadequate A/C.

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4.2

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.1

"Great location"

Great location with excellent sightseeing. Parking is rare.

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8.8

"Fantastic service"

Friendly service and great reception.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.7

"Regular internet service"

Regular internet service.

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4.9

"More comfort would be nice"

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

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4.9

"Room needs to be improved"

Small rooms and badly rated minibars. Lovely views and decent beds. Guests complain about furniture and bathrooms.

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4.5

"Value for money could be better"

Value for money could be better.

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9.4

"Great location"

Great location.

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8.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.9

"Ordinary amenities"

Average hotel building.

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5.4

"Room is all right"

Reasonably clean rooms with standard beds and TV's. Small rooms with below average bathrooms and poor maintenance.

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4.7

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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4.2

"Value for money could be better"

Value for money could be better.

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9.3

"Great location"

Great location.

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9.0

"Fantastic service"

Friendly service.

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5.6

"Ordinary amenities"

Average hotel building.

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5.0

"Comfortable"

More comfort would be nice.

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4.9

"Room needs to be improved"

Clean but generally poor rooms and bathrooms.

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