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143, Jalan Maharajalela , 50150, Kuala Lumpur, Malaysia

Review Score

Based on 2251 reviews

heart

6.6

Location

8.9

420 reviews

Service

5.5

334 reviews

Food

4.2

34 reviews

Comfort

3.2

318 reviews

Room

3.1

655 reviews

WiFi

2.4

132 reviews

Breakfast

2.0

74 reviews

Cleanliness

1.9

313 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Easy car access but inadequate parking.

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5.5

"Service is adequate"

Service professionalism and housekeeping are average. Service is relatively friendly. Well managed, but reception is poor. Room service is average.

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4.2

"Food could be better"

Food could be better.

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3.2

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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3.1

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Mediocre sized, poorly cleaned bathrooms. Great views from small rooms with subpar beds. Substandard furniture, A/C, minibar and TV's. Shower was ok.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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2.0

"Breakfast can be improved"

Breakfast can be improved.

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1.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.0

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Parking is rare.

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5.3

"Service is adequate"

Relatively friendly and professional service. Complaints about housekeeping and reception.

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4.0

"Food could be better"

Food could be better.

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3.5

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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3.3

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Mediocre sized, poorly cleaned bathrooms. Rooms are poorly-maintained, with uncomfortable beds, poor TV's and below par air conditioning. Shower was ok.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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2.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.9

"Breakfast can be improved"

Breakfast can be improved.

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8.9

"Great location"

Great location. Good shopping and sightseeing.

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5.5

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly.

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3.6

"Room needs to be improved"

Rooms have problems with size, cleanliness, and maintenance. Poorly air conditioned rooms with subpar beds and bathroom cleanliness. Shower was ok.

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3.5

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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1.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.7

"Breakfast can be improved"

Breakfast can be improved.

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8.7

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Easy car access but inadequate parking.

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5.9

"Service is adequate"

Fairly friendly, professional staff, but complaints about reception.

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4.2

"Food could be better"

Food could be better.

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3.3

"Room needs to be improved"

Rooms are small with complaints about cleanliness and A/C. Poorly maintained rooms with poorly cleaned bathrooms and uncomfortable beds.

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3.2

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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2.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.0

"Breakfast can be improved"

Breakfast can be improved.

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