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i-Hotel Kuala Lumpur

  • hotel stars
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143, Jalan Maharajalela , 50150, Kuala Lumpur, Malaysia

Review score

Based on 2269 hotel review

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6.7

Location

9.2

445 reviews

Service

6.0

348 reviews

Room

3.6

656 reviews

Comfort

3.3

324 reviews

WiFi

2.6

144 reviews

Breakfast

2.4

80 reviews

Cleanliness

2.1

328 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Good shopping and sightseeing. Close to public transport and the train. Good car access, but so-so parking.

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6.0

"Service is adequate"

Service friendliness is ok, but reception and housekeeping were substandard. Booking process is sufficient. Good management. Room service is perfect. Hotel security can be an issue.

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3.6

"Room needs to be improved"

Rooms are unclean and small, with subpar A/C and minibars. Bathrooms are large but with substandard cleaning. Poorly-maintained rooms with low rated beds, furniture, and TVs. Shower was ok. Average view.

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3.3

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Spacious bathroom, but rooms are too noisy, with poor A/C.

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2.6

"WiFi system needs upgrading"

Wifi quality could be improved.

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2.4

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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2.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.3

"Great location"

Great location with good parking availability. Near downtown with great sightseeing and shopping. Close to public transport and the train.

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5.7

"Service is adequate"

Relatively friendly and professional service. Complaints about housekeeping and reception.

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3.8

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Bathrooms are large but with substandard cleaning. Rooms are poorly-maintained, with uncomfortable beds, poor TV's and below par air conditioning. Shower was ok.

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3.7

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Spacious bathroom, but rooms are too noisy, with poor A/C.

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2.9

"WiFi system needs upgrading"

Wifi quality could be improved.

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2.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.1

"Breakfast can be improved"

Breakfast can be improved.

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9.0

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Good car access, but so-so parking.

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6.3

"Service is adequate"

Relatively friendly and professional service. Complaints about housekeeping and reception.

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3.6

"Room needs to be improved"

Poorly cleaned rooms and bathrooms, with complaints about beds and A/C. Small, badly maintained rooms with poor minibars. Shower was ok.

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3.3

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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2.7

"WiFi system needs upgrading"

Wifi quality could be improved.

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2.6

"Breakfast can be improved"

Breakfast can be improved.

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2.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.2

"Great location"

Great location. Good shopping and sightseeing.

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6.0

"Service is adequate"

Service is relatively friendly. Well managed, but reception is poor.

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4.0

"Room needs to be improved"

Poorly cleaned, old, tiny rooms with inadequate A/C. Poorly maintained rooms with uncomfortable beds, old TV's, and bathroom cleanliness problems. Shower was ok.

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3.5

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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2.9

"WiFi system needs upgrading"

Wifi quality could be improved.

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2.3

"Breakfast can be improved"

Breakfast can be improved.

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2.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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