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Neubaugasse 11, 8020, Graz, Austria

Review Score

Based on 2894 reviews

heart

7.1

Location

9.0

524 reviews

Service

6.6

296 reviews

Breakfast

5.2

215 reviews

WiFi

4.1

45 reviews

Comfort

3.9

307 reviews

Vibe

3.7

63 reviews

Room

3.6

656 reviews

Cleanliness

2.8

317 reviews

Amenities

2.6

57 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location, close to the train station. Centrally located, near restaurants, bars, and shopping. Decent, but pricey, parking. Good accessibility by car.

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6.6

"Service is adequate"

Service is friendly and professional but overall average. Decent reception and housekeeping.

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5.2

"Breakfast is average"

Breakfast is decent but expensive.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.9

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel is fairly plain. Entrance area is not particularly attractive. Hotel is relatively stylish. Good choice for a city trip. Suitable for solo travelers. Good for traveling with friends.

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3.6

"Room needs to be improved"

Small, outdated rooms with okay beds but cleanliness issues. Small rooms and poorly cleaned bathrooms. View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Shower can be a problem. Nice TV.

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2.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.6

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Smoking area is not nice.

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9.2

"Great location"

Near city centre in a great location. Accessible parking. Parking should be cheaper.

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5.9

"Service is adequate"

Reception and service are alright. Service is professional and friendly.

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5.1

"Breakfast is average"

Breakfast is average.

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4.2

"Vibe is not too good"

Vibe is not too good.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.8

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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3.7

"Room needs to be improved"

Beds are fine, in small and inadequately cleaned rooms. Small rooms and poorly cleaned bathrooms. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower can be a problem.

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3.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.2

"Great location"

Great location and easy parking. Centrally located, near the train station.

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6.9

"Service is adequate"

Reception and service are alright. Service is professional and friendly.

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5.2

"Breakfast is average"

Breakfast is average.

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4.5

"More comfort would be nice"

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

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4.3

"Vibe is not too good"

Vibe is not too good.

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4.3

"Room needs to be improved"

Small, poorly cleaned and maintained rooms and bathrooms. Average beds. Shower can be a problem.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.1

"Great location"

Great, central location, and okay parking.

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6.7

"Service is adequate"

Service is adequate.

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5.3

"Breakfast is average"

Breakfast is average.

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3.6

"Room needs to be improved"

Beds are fine, in small and inadequately cleaned rooms.

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3.6

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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3.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.1

"Could use a good cleaning"

Rooms could be cleaner.

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