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Neubaugasse 11, 8020, Graz, Austria

Review Score

Based on 3341 reviews

heart

6.9

Location

9.0

572 reviews

Service

6.5

310 reviews

Breakfast

5.3

265 reviews

Comfort

4.2

367 reviews

WiFi

4.1

36 reviews

Vibe

3.7

93 reviews

Cleanliness

3.6

364 reviews

Room

3.5

746 reviews

Amenities

2.7

64 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Centrally located, near restaurants, bars, and shopping. So-so car access and parking. Parking should be cheaper. Close to public transport and the train.

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6.5

"Service is adequate"

Reception and service are alright. Professional and warm service and acceptable housekeeping. Booking process should be better organized.

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5.3

"Breakfast is average"

Decent and moderately priced breakfast.

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4.2

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Okay beds and quiet enough rooms.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.7

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating. Hotel is fairly plain. Hotel could be more stylish. Entrance area is not particularly attractive. Good choice for a city trip. Suitable for solo travelers. Good for traveling with friends.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.5

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Small, inadequately maintained rooms with no views and poor furniture. Average beds. Shower can be a problem. Nice TV.

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2.7

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Smoking area is not nice.

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9.0

"Great location"

Near city centre in a great location. Accessible parking. Parking should be cheaper.

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6.0

"Service is adequate"

Friendly, more-or-less professional service, and so-so reception.

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5.5

"Breakfast is average"

Breakfast is average.

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4.3

"Complaints about WiFi"

Complaints about WiFi.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.9

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Okay beds and quiet enough rooms.

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3.8

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating.

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3.6

"Room needs to be improved"

Poorly-maintained and cleaned rooms with decent beds. Poor room size, bathroom cleanliness, A/C, and furnishings. Shower can be a problem.

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3.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.2

"Great location"

Great, central location, and okay parking.

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6.6

"Service is adequate"

Reception and service are alright. Service is professional and friendly.

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5.4

"Breakfast is average"

Breakfast is average.

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4.7

"More comfort would be nice"

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.9

"Room needs to be improved"

Small, poorly cleaned and maintained rooms and bathrooms. Average beds. Shower can be a problem.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.8

"Great location"

Great location with good parking availability.

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6.8

"Service is adequate"

Service is average, but very friendly.

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5.4

"Breakfast is average"

Breakfast is average.

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3.7

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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3.4

"Could use a good cleaning"

Rooms could be cleaner.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.0

"Room needs to be improved"

Poorly cleaned, small rooms with subpar furnishings. Average beds.

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7.4

"Best value for money"

Best value for money.

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6.5

"Service is adequate"

Reception and service are alright.

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4.2

"More comfort would be nice"

More comfort would be nice.

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3.9

"Could use a good cleaning"

Rooms could be cleaner.

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3.4

"Room needs to be improved"

Rooms could be cleaner.

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