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Neubaugasse 11, 8020, Graz, Austria

Review Score

Based on 2987 reviews

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6.8

Location

9.0

522 reviews

Service

6.3

304 reviews

Breakfast

5.1

237 reviews

Comfort

3.9

327 reviews

WiFi

3.5

37 reviews

Room

3.3

692 reviews

Cleanliness

2.7

346 reviews

Amenities

2.7

59 reviews

Vibe

2.2

79 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. So-so car access and parking. Parking should be cheaper. Close to public transport and the train.

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6.3

"Service is adequate"

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated. Booking process should be better organized.

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5.1

"Breakfast is average"

Decent and moderately priced breakfast.

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3.9

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C. Noise level is acceptable.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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3.3

"Room needs to be improved"

Small, outdated rooms with cleanliness complaints. Neglected rooms with bad A/C, unsightly furniture, and so-so TV's. No views and low rated beds. Shower can be a problem.

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2.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.7

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Smoking area is not nice.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel is fairly plain. Hotel could be more stylish. Entrance area is not particularly attractive. Good choice for a city trip. Suitable for solo travelers.

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9.1

"Great location"

Near city centre in a great location. Decent, but pricey, parking.

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5.9

"Service is adequate"

Reception and service are alright. Service is professional and friendly.

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5.0

"Breakfast is average"

Breakfast is average.

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3.8

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Okay beds and quiet enough rooms.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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3.6

"Room needs to be improved"

Poorly-maintained and cleaned rooms with decent beds. Poor room size, bathroom cleanliness, A/C, and furnishings. Shower can be a problem.

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3.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.3

"Great location"

Great, central location, and okay parking.

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6.4

"Service is adequate"

Reception and service are alright. Service is professional and friendly.

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5.2

"Breakfast is average"

Breakfast is average.

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5.0

"Comfortable"

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

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4.2

"Room needs to be improved"

Small, poorly cleaned and maintained rooms and bathrooms. Average beds. Shower can be a problem.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"Vibe is not too good"

Vibe is not too good.

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2.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.2

"Great location"

Great location with good parking availability.

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6.4

"Service is adequate"

Service is adequate.

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5.4

"Breakfast is average"

Breakfast is average.

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3.5

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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2.7

"Room needs to be improved"

Rooms described as small and outdated, with poorly reviewed beds.

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2.5

"Could use a good cleaning"

Rooms could be cleaner.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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6.3

"Service is adequate"

Reception and service are alright.

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2.4

"Room needs to be improved"

Rooms could be cleaner.

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2.4

"Could use a good cleaning"

Rooms could be cleaner.

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