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Neubaugasse 11, 8020, Graz, Austria

Review Score

Based on 3606 reviews

heart

7.1

Location

9.0

592 reviews

Service

6.5

318 reviews

WiFi

5.8

36 reviews

Breakfast

5.7

293 reviews

Room

4.3

805 reviews

Comfort

4.0

416 reviews

Vibe

3.7

96 reviews

Cleanliness

3.6

380 reviews

Amenities

3.2

65 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking. Close to public transport and the train. Good accessibility by car.

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6.5

"Service is adequate"

Reception and service are alright. Professional and warm service and acceptable housekeeping. Booking process should be better organized.

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5.8

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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4.3

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Small rooms and poorly cleaned bathrooms. Mediocre beds and TVs. Poorly maintained rooms with complaints about furnishing, views, and A/C. Shower can be a problem.

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4.0

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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3.7

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating. Hotel is fairly plain. Hotel could be more stylish. Entrance area is not particularly attractive. Good choice for a city trip. Suitable for solo travelers. Good for traveling with friends.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.2

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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9.0

"Great location"

Near city centre in a great location. Decent, but pricey, parking.

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6.0

"Service is adequate"

Reception and service are alright. Service is professional and friendly.

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5.6

"Breakfast is average"

Breakfast is average.

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4.0

"Room needs to be improved"

Poorly-maintained and cleaned rooms with decent beds. Poor room size, bathroom cleanliness, A/C, and furnishings. Shower can be a problem.

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3.8

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Okay beds and quiet enough rooms.

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3.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.3

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating.

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9.1

"Great location"

Great, central location, and okay parking.

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6.7

"Service is adequate"

Friendly service and acceptable reception.

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6.0

"Breakfast is average"

Breakfast is average.

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4.8

"More comfort would be nice"

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

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4.7

"Room needs to be improved"

Beds are fine, in small and inadequately cleaned rooms. Badly maintained and cleaned rooms with poor furnishings. Shower can be a problem.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.0

"Amenities are not the best"

Amenities are not the best.

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9.0

"Great location"

Great location with good parking availability.

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6.3

"Service is adequate"

Service is average, but very friendly.

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5.9

"Breakfast is average"

Breakfast is average.

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3.4

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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3.3

"Room needs to be improved"

Small, poorly cleaned rooms with poor furniture and beds.

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3.3

"Could use a good cleaning"

Rooms could be cleaner.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.1

"Great location"

Great location.

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6.3

"Service is adequate"

Standard service overall, though very professional, and OK reception.

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3.9

"More comfort would be nice"

Okay beds but not comfortable overall.

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3.7

"Room needs to be improved"

Untidy rooms with acceptable beds but poor bathrooms.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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3.5

"Vibe is not too good"

Vibe is not too good.

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