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5, square Gambetta , 11000, Carcassonne, France

Review Score

Based on 1756 reviews

heart

7.4

Service

8.9

463 reviews

Breakfast

8.4

204 reviews

Location

8.3

370 reviews

WiFi

6.9

21 reviews

Amenities

3.9

63 reviews

Vibe

3.5

90 reviews

Room

3.1

679 reviews

Comfort

2.4

524 reviews

100% Verified Real Reviews

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8.9

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated.

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8.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.3

"Great location"

Great location, close to the train station. So-so car access and parking. Near downtown with great sightseeing and shopping. Parking should be cheaper.

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6.9

"Regular internet service"

Average wifi quality.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement. Unspectacular architecture. Elevator in need of updating.

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3.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Good choice for a city trip. Nice for romantic trips.

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3.1

"Room needs to be improved"

Inadequate minibars in older, poorly-maintained rooms. The rooms and bathrooms could be larger and the A/C is lacking, but the beds are great. Poor views, furniture, and TV's.

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2.4

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.6

"Great location"

Great location. So-so car access and parking. Near to downtown with good options for sightseeing.

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8.2

"Tasty breakfast"

Tasty breakfast.

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6.8

"Regular internet service"

Average wifi quality.

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3.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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2.3

"Room needs to be improved"

Poorly-maintained rooms, small bathrooms, and substandard furniture and A/C. Old, small but relatively tidy rooms with excellent beds.

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8.7

"Fantastic service"

Friendly service and great reception.

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8.4

"Great location"

Great location.

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8.2

"Tasty breakfast"

Tasty breakfast.

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3.0

"Room needs to be improved"

Small rooms and poor bathrooms, but wonderful beds.

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2.5

"More comfort would be nice"

Small rooms with complaints about comfort, but good beds.

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9.0

"Fantastic service"

Friendly service.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great location"

Near city centre in a great location.

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3.6

"Vibe is not too good"

Vibe is not too good.

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3.1

"Room needs to be improved"

Small rooms and poor bathrooms, but wonderful beds.

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2.8

"More comfort would be nice"

Beds are good but rooms are small, noisy, with complaints about comfort.

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