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5, square Gambetta , 11000, Carcassonne, France

Review Score

Based on 2082 reviews

heart

7.4

Service

9.2

523 reviews

Breakfast

8.6

265 reviews

Location

8.3

435 reviews

WiFi

4.6

24 reviews

Room

4.4

748 reviews

Amenities

3.6

82 reviews

Comfort

2.9

573 reviews

Bar and Beverages

2.0

5 reviews

100% Verified Real Reviews

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping. Pricey, inconvenient parking. Reasonably accessible by car.

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4.6

"Complaints about WiFi"

Wifi quality could be improved.

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4.4

"Room needs to be improved"

Rooms are badly-kept, and old, with poor furniture, but nice beds. Poor air conditioning and minibars in small rooms with no view. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.6

"Amenities are not the best"

Older facilities and unpleasant entrance area. Beautiful architecture. Elevator in need of updating.

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2.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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2.0

"Bar could improve"

Bar could improve.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great location"

Near city centre in a great location. Not great access by car, with poorly rated parking.

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4.0

"Room needs to be improved"

Outdated, badly maintained rooms with poor furniture. The rooms and bathrooms could be larger and the A/C is lacking, but the beds are great. Shower can be a problem.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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2.7

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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9.1

"Fantastic service"

Friendly service and great reception.

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8.4

"Great location"

Great location.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.5

"Clean"

Relatively clean rooms.

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4.0

"Room needs to be improved"

Awesome beds and clean enough, but small, rooms.

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3.0

"More comfort would be nice"

Small rooms with complaints about comfort, but good beds.

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9.2

"Fantastic service"

Friendly service and great reception.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great location"

Great location.

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4.0

"Room needs to be improved"

Small bathrooms and rooms, but awesome beds.

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3.1

"More comfort would be nice"

Beds are good, but guests complain about room size and comfort.

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9.3

"Fantastic service"

Great service, especially at reception.

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4.0

"Room needs to be improved"

Room needs to be improved.

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