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5, square Gambetta , 11000, Carcassonne, France

Review Score

Based on 1808 reviews

heart

7.3

Service

8.9

470 reviews

Location

8.4

381 reviews

Breakfast

8.2

223 reviews

WiFi

5.0

18 reviews

Vibe

3.4

88 reviews

Amenities

3.2

68 reviews

Room

3.2

688 reviews

Comfort

2.6

525 reviews

100% Verified Real Reviews

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8.9

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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8.4

"Great location"

Great location, close to the train station. Pricey, inconvenient parking. Near downtown with great sightseeing and shopping. Reasonably accessible by car.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.0

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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3.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Hotel is fairly plain. Good choice for a city trip. Nice for romantic trips.

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3.2

"Amenities are not the best"

Hotel grounds are pleasant, but facilities are outdated. Unspectacular architecture. Elevator in need of updating.

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3.2

"Room needs to be improved"

Guests complain about maintenance, furnishing, TV's, and views. Small, old rooms with deficient A/C and minibars. Small rooms and poorly cleaned bathrooms. Rooms are spotless with comfy beds. Shower can be a problem.

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2.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.5

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to downtown with good options for sightseeing.

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7.8

"Tasty breakfast"

Tasty breakfast.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.2

"Room needs to be improved"

Poorly kept up rooms with complaints about furnishing and bathroom size. Clean, but small, rooms, great beds, and inadequate A/C. Shower can be a problem.

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2.4

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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8.7

"Fantastic service"

Friendly service and great reception.

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8.7

"Great location"

Great location.

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8.1

"Tasty breakfast"

Tasty breakfast.

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3.1

"Room needs to be improved"

Small rooms and poor bathrooms, but wonderful beds.

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2.6

"More comfort would be nice"

Small rooms with complaints about comfort, but good beds.

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9.0

"Fantastic service"

Fantastic service.

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8.6

"Great location"

Great location.

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8.4

"Tasty breakfast"

Tasty breakfast.

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3.8

"Vibe is not too good"

Vibe is not too good.

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3.3

"Room needs to be improved"

Small bathrooms and rooms, but awesome beds.

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2.9

"More comfort would be nice"

Beds are good, but guests complain about room size and comfort.

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