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Willy Brandt Platz 3 , 69115, Heidelberg, Germany

Review Score

Based on 3756 reviews

heart

7.7

Breakfast

8.7

584 reviews

Location

8.7

852 reviews

Service

8.6

584 reviews

WiFi

5.9

96 reviews

Room

5.2

1083 reviews

Comfort

3.2

766 reviews

Amenities

2.3

93 reviews

100% Verified Real Reviews

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8.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.7

"Great location"

Great location. Close to public transport and the train. Great accessibility by car with affordable parking. Reasonably central, with shopping somewhat close by. Wonderful sightseeing.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception. Average bar service and housekeeping. Smooth booking process. Room service could have been improved.

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5.9

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.2

"Room is all right"

Small and poorly maintained rooms. Small but relatively clean bathrooms. Tidy, modern rooms with great beds and excellent views. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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3.2

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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2.3

"Amenities are not the best"

Hotel grounds not rated highly, with outdated facilities. Elevator in need of updating.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.8

"Great location"

Good location, more or less central. Great accessibility by car with affordable parking. Close to public transport and the train.

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8.7

"Tasty breakfast"

Tasty breakfast.

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5.1

"Room is all right"

Tidy rooms with excellent beds. Poor maintenance and small rooms and bathrooms.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"More comfort would be nice"

Small suites with problems of comfort and noise. Comfortable beds.

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2.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.2

"Great location"

Good location, more or less central. Close to public transport and the train. Parking is good and affordable.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.7

"Tasty breakfast"

Tasty breakfast.

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5.0

"Room is all right"

New and clean but average rooms with great beds. Poor furnishing in small, poorly-maintained rooms with small bathrooms.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"More comfort would be nice"

Small suites with problems of comfort and noise. Comfortable beds.

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2.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.7

"Great location"

Great location and easy parking. Train station is close.

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8.6

"Fantastic service"

Friendly service.

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4.7

"Room needs to be improved"

Poor maintenance and small rooms and bathrooms. Rooms are spotless with comfy beds.

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3.3

"More comfort would be nice"

Small suites with problems of comfort and noise. Comfortable beds.

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8.9

"Great location"

Great location and easy parking. Close to public transport and the train.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Friendly service and great reception.

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4.4

"Room needs to be improved"

Great beds and clean, but small, rooms and bathrooms.

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3.0

"More comfort would be nice"

Beds are good, but guests complain about room size and comfort.

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