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Willy Brandt Platz 3 , 69115, Heidelberg, Germany

Review Score

Based on 3627 reviews

heart

7.7

Location

8.7

884 reviews

Service

8.5

652 reviews

Breakfast

8.3

478 reviews

Room

4.7

1072 reviews

WiFi

3.8

105 reviews

Comfort

3.5

765 reviews

Amenities

2.7

80 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location. Close to public transport and the train. Great accessibility by car with affordable parking. Near enough to the city centre, with great sightseeing, shopping, and dining.

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8.5

"Fantastic service"

Warm service, particularly pleasant at the restaurant, great housekeeping and an OK reception. Booking process should be better organized.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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4.7

"Room needs to be improved"

Small rooms with subpar A/C, minibars, and kitchenettes. New, clean rooms with great beds but too small bathrooms. Shower can be a problem. Views and furnishings are standard.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.5

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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2.7

"Amenities are not the best"

Outdated facilities with a decent entrance area. Good handicap accessible facilities. Elevator in need of updating. Smoking area is not nice.

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8.6

"Great location"

Great location. Great accessibility by car with affordable parking. Close to public transport and the train. Good shopping, and reasonably central location.

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8.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.5

"Fantastic service"

Friendly service. Booking process should be better organized.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.9

"Room needs to be improved"

Insufficient A/C in small, badly maintained rooms. Rooms are spotless with comfy beds.

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2.8

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.9

"Great location"

Great location. Close to public transport and the train. Great accessibility by car with affordable parking. Great sightseeing and not far from the city centre.

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8.4

"Fantastic service"

Friendly service.

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8.2

"Tasty breakfast"

Tasty breakfast.

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4.2

"Room needs to be improved"

Rooms and bathrooms are small. Tidy, modern rooms with comfortable beds. Shower can be a problem.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"More comfort would be nice"

Small suites with problems of comfort and noise. Comfortable beds.

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2.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.6

"Great location"

Great location and easy parking. Close to public transport and the train.

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8.3

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.2

"Tasty breakfast"

Tasty breakfast.

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4.1

"Room needs to be improved"

Great beds and clean, but small, rooms and bathrooms.

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2.8

"More comfort would be nice"

Small suites with problems of comfort and noise. Comfortable beds.

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8.8

"Great location"

Great location, close to the train station.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.2

"Fantastic service"

Friendly service.

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5.0

"Food is all right"

Food could be better.

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4.4

"Room needs to be improved"

Great beds and clean, but small, rooms and bathrooms.

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3.5

"More comfort would be nice"

Beds are good, but guests complain about room size and comfort.

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