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Willy Brandt Platz 3 , 69115, Heidelberg, Germany

Review Score

Based on 3641 reviews

heart

7.7

Location

8.6

854 reviews

Breakfast

8.6

519 reviews

Service

8.4

617 reviews

Room

4.5

1061 reviews

WiFi

3.8

97 reviews

Comfort

3.3

760 reviews

Amenities

2.5

89 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location. Close to public transport and the train. Great accessibility by car with affordable parking. City centre is hard to reach. Particularly good for shopping with average sightseeing options closeby. Restaurants & bars in the area are ok.

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8.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.4

"Fantastic service"

Service is friendly, but so-so housekeeping. Booking process is sufficient.

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4.5

"Room needs to be improved"

Neglected rooms with poor air conditioning, TV's, and kitchenettes. Small rooms and bathrooms, with poor quality minibars. Tidy, modern rooms with decent views and great beds. Shower can be a problem.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.3

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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2.5

"Amenities are not the best"

Facilities in need of refurbishment. Smoking area is not nice. Elevator in need of updating.

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8.8

"Great location"

Good location, but far from city centre. Great accessibility by car with affordable parking. Close to public transport and the train.

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8.7

"Fantastic service"

Service is professional and friendly.

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8.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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4.0

"Room needs to be improved"

Insufficient A/C in small, badly maintained rooms. Rooms are spotless with comfy beds.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.8

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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2.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.8

"Great location"

Good location, more or less central. Close to public transport and the train. Parking is good and affordable.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Friendly service.

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4.1

"Room needs to be improved"

Smaller rooms and bathrooms with substandard furniture. Tidy, relatively new rooms, with great beds. Shower can be a problem.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.3

"More comfort would be nice"

Small suites with problems of comfort and noise. Comfortable beds.

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2.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.6

"Fantastic service"

Friendly service.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great location"

Great location, close to the train station.

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4.1

"Room needs to be improved"

Great beds and clean, but small, rooms and bathrooms.

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3.2

"More comfort would be nice"

Small suites with problems of comfort and noise. Comfortable beds.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Friendly service and great reception.

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8.4

"Great location"

Great location and easy parking. Train station is close.

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4.4

"Room needs to be improved"

Great beds and clean, but small, rooms and bathrooms.

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2.9

"More comfort would be nice"

Small suites with problems of comfort and noise. Comfortable beds.

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