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Av Lib Ber O Higgins 3780 Comuna Estacion Central , Santiago, Chile

Review Score

Based on 7546 reviews

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8.1

Location

8.3

823 reviews

Service

7.9

1633 reviews

Cleanliness

7.2

335 reviews

WiFi

6.5

65 reviews

Breakfast

6.1

539 reviews

Room

6.1

1312 reviews

Value for money

5.6

334 reviews

Comfort

5.0

559 reviews

Food

4.8

354 reviews

Bar and Beverages

3.4

42 reviews

100% Verified Real Reviews

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8.3

"Great location"

Great location with good access by car. Near public transport, airport, and train station. Good shopping, and reasonably central location.

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7.9

"Fantastic service"

Friendly and professional housekeepers. Reception and management are fine. Booking process is sufficient. Restaurant could offer better service. Room service could have been improved. Great hotel security. Bar service is acceptable.

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7.2

"Clean"

Clean hotel facilities. Acceptably clean rooms and dining area. Bathroom needs cleaning.

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6.5

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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6.1

"Breakfast is average"

Breakfast is decent but expensive.

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6.1

"Room is all right"

Great beds and views, but so-so furniture and cleanliness. Small rooms and poorly cleaned bathrooms. Small, outdated rooms in need of better maintenance. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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5.6

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining.

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5.0

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms, with insufficient A/C and too much noise.

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4.8

"Food could be better"

Dining disappointed some guests in quality and price. Guests unimpressed by menu and desserts. Low rated side dishes and snacks. Dining area is relatively clean.

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3.4

"Bar could improve"

Poor bar with subpar drinks. Bar service is acceptable.

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8.5

"Great location"

Good location, close to public transport.

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8.3

"Fantastic service"

Friendly and professional housekeepers. Reception is alright, but restaurant service is disappointing. Booking process is sufficient.

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7.6

"Clean"

Clean hotel facilities. Room cleanliness is acceptable.

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6.4

"Breakfast is average"

Breakfast is decent but expensive.

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6.3

"Room is all right"

Bathrooms not great but beds are good, and room acceptably clean. Small, badly maintained rooms with poor minibars. Shower can be a problem.

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5.4

"Comfortable"

Smaller, noisy rooms but comfortable beds.

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4.9

"Complaints about WiFi"

Wifi quality could be improved.

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4.8

"Food could be better"

Bad overall dining experience with a bad menu.

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3.6

"Bar could improve"

Bar could improve.

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8.2

"Great location"

Good location, close to public transport.

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7.9

"Fantastic service"

Friendly and moderately professional service, with okay reception and excellent housekeeping.

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6.9

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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6.1

"Breakfast is average"

Breakfast is decent but expensive.

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5.3

"Room is all right"

Rooms are quite clean and beds are standard. Small rooms with below average bathrooms and poor maintenance. Shower can be a problem.

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5.2

"Comfortable"

Beds are decent and generally comfortable. Small rooms with some noise issues.

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5.1

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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4.4

"Food could be better"

Poorly rated food, particularly desserts.

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8.4

"Great location"

Good location, close to public transport.

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7.9

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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7.0

"Clean"

Clean hotel facilities. Room cleanliness is acceptable.

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5.8

"Room is all right"

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms. Shower can be a problem.

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5.7

"Breakfast is average"

Breakfast is average.

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5.2

"Food is all right"

Bad overall dining experience with a bad menu.

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4.9

"More comfort would be nice"

Beds are OK, but rooms generally uncomfortable and noisy.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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8.4

"Great location"

Good location, close to public transport.

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7.9

"Fantastic service"

Service is friendly, and professional enough, and reception and housekeeping are great.

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7.7

"Clean"

Clean hotel facilities. Room cleanliness is acceptable.

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6.0

"Room is all right"

Great beds, but only decently clean and poorly maintained rooms with bad bathrooms.

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5.8

"Breakfast is average"

Breakfast is average.

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5.1

"Comfortable"

Excellent beds, but only decently comfortable overall and somewhat noisy.

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4.9

"Complaints about WiFi"

Wifi quality could be improved.

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4.4

"Food could be better"

Food could be better.

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