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Avenida Providencia 1187 , 7500585, Santiago, Chile

Review Score

Based on 6751 reviews

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7.9

Location

8.6

552 reviews

Service

7.7

1360 reviews

WiFi

6.4

42 reviews

Breakfast

6.1

533 reviews

Food

5.1

217 reviews

Room

3.9

1196 reviews

100% Verified Real Reviews

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8.6

"Great location"

Good location, close to public transport. So-so car access and parking. Shopping, restaurants and bars in the area are great. Affordable parking.

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7.7

"Fantastic service"

Service is generally friendly, although bar service is poor. Reception is OK with acceptable service professionalism, although restaurant service is lacking. Management and housekeeping are decent. Booking process should be better organized. Great hotel security.

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6.4

"Regular internet service"

Average wifi quality.

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6.1

"Breakfast is average"

Breakfast is decent but expensive.

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5.1

"Food is all right"

Food is affordable but dining experience is not great, with poorly reviewed desserts. Okay menu, but poorly cleaned dining area and low rated side dishes.

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3.9

"Room needs to be improved"

Rooms have problems with size, cleanliness, and maintenance. Small rooms and poorly cleaned bathrooms. Lovely views and decent beds. Rooms look old, with poor kitchenettes, minibars and furniture. Shower can be a problem.

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8.5

"Great location"

Great location with good parking availability.

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8.3

"Fantastic service"

Service is acceptably professional but very friendly, with decent reception and housekeeping.

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5.9

"Breakfast is average"

Breakfast is decent but expensive.

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3.6

"Room needs to be improved"

Guests complain about room size, bathrooms, and maintenance. Average beds.

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3.4

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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7.9

"Great location"

Great location.

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6.9

"Service is adequate"

Service is acceptably professional but very friendly, with decent reception and housekeeping.

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5.4

"Breakfast is average"

Breakfast is average.

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5.1

"Quite clean"

Room cleanliness is acceptable.

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5.1

"Food is all right"

Food is all right.

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3.9

"Room needs to be improved"

Rooms in need of maintenance, with poorly rated bathrooms and furniture. Rooms are quite clean and beds are standard. Shower can be a problem.

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9.0

"Great location"

Great location.

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7.9

"Fantastic service"

Service is acceptably professional but very friendly, with decent reception and housekeeping.

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6.8

"Breakfast is average"

Breakfast is average.

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5.7

"Food is all right"

Food is all right.

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3.6

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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3.0

"Room needs to be improved"

Beds are fine, in small and inadequately cleaned rooms.

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8.9

"Great location"

Great location.

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8.2

"Fantastic service"

Friendly service.

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6.2

"Breakfast is average"

Breakfast is average.

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5.0

"Food is all right"

Food could be better.

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4.8

"Room needs to be improved"

Room needs to be improved.

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