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Avenida Providencia 1187 , 7500585, Santiago, Chile

Review Score

Based on 6535 reviews

heart

7.9

Location

8.7

511 reviews

Service

7.5

1252 reviews

Breakfast

5.8

482 reviews

Food

4.7

194 reviews

WiFi

4.6

36 reviews

Room

3.9

1134 reviews

100% Verified Real Reviews

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8.7

"Great location"

Good location, close to public transport. Reasonably accessible by car. Shopping, restaurants and bars in the area are great. Affordable parking.

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7.5

"Fantastic service"

Reception and restaurant service are not great, but is friendly. Poorly-managed, moderately professional staff and housekeeping. Room service could have been improved. Booking process should be better organized. Hotel security is ok.

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5.8

"Breakfast is average"

Breakfast is decent but expensive.

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4.7

"Food could be better"

Food is affordable, but isn't well reviewed. Dining experience is alright but menu is not great. Desserts, fruits and sides are poorly reviewed.

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4.6

"Complaints about WiFi"

Complaints about WiFi.

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3.9

"Room needs to be improved"

Rooms are small and poorly cleaned, with substandard beds. Less well maintained, older rooms with poor A/C, although views are pleasant. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

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8.6

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.0

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking.

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5.6

"Breakfast is average"

Breakfast is average.

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5.0

"Quite clean"

Rooms could be cleaner.

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4.0

"Room needs to be improved"

Small, poorly cleaned rooms and subpar bathrooms. Average beds.

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4.0

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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8.7

"Great location"

Great location.

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7.5

"Fantastic service"

Friendly service.

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3.5

"Room needs to be improved"

Rooms could be larger.

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3.5

"More comfort would be nice"

Small and uncomfortable rooms.

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7.2

"Fantastic service"

Fantastic service.

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3.7

"Room needs to be improved"

Room needs to be improved.

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8.7

"Great location"

Great location.

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7.6

"Fantastic service"

Fantastic service.

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5.5

"Breakfast is average"

Breakfast is average.

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4.5

"Room needs to be improved"

Room needs to be improved.

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