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Avenida Providencia 1187 , 7500585, Santiago, Chile

Review Score

Based on 7235 reviews

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8.0

Location

8.8

601 reviews

Service

7.5

1422 reviews

Value for money

6.1

333 reviews

WiFi

5.7

41 reviews

Breakfast

5.6

546 reviews

Food

4.0

237 reviews

Room

3.8

1236 reviews

Pool

1.3

6 reviews

100% Verified Real Reviews

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8.8

"Great location"

Good location, close to public transport. Accessible by car, but parking is a hassle. Centrally located, near restaurants, bars, and shopping. Affordable parking.

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7.5

"Fantastic service"

Good enough management and very friendly staff. General service, restaurant service and reception are decent. Room service could have been improved. Hotel security is ok.

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6.1

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining.

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5.7

"Regular internet service"

Average wifi quality.

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5.6

"Breakfast is average"

Breakfast is decent but expensive.

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4.0

"Food could be better"

Poor dining experience with uninteresting menus and bad side dishes. Poorly rated desserts and fruits, and problems with dining area cleanliness. Food is pricey and snacks are subpar.

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3.8

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Small rooms and poorly cleaned bathrooms. The rooms need maintenance with poor A/C, furniture, and bathrooms. Shower can be a problem. Great view.

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1.3

"Pool should be renewed"

Pool should be renewed.

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8.8

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.1

"Fantastic service"

Good, reasonably professional service, and standard reception.

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6.0

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.7

"Regular internet service"

Average wifi quality.

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5.4

"Breakfast is average"

Breakfast is decent but expensive.

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4.4

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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4.0

"Room needs to be improved"

Beds are fine, in small and inadequately cleaned rooms. Guests had problems with room cleanliness and maintenance, and complained about minibars.

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8.4

"Great location"

Great location.

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7.9

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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6.3

"Regular internet service"

Average wifi quality.

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6.2

"Fairly good value for money"

Fairly good value for money.

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5.3

"Standard bar"

Standard bar.

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5.2

"Breakfast is average"

Breakfast is average.

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4.6

"Could use a good cleaning"

Issues with cleanliness in rooms and dining area. Moderately clean hotel facilities.

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3.7

"Room needs to be improved"

Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Poorly-maintained, small rooms with mediocre bathrooms and beds.

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3.2

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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3.1

"Food could be better"

Poor dining experience with untidy dining area.

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8.8

"Great location"

Great location.

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8.0

"Fantastic service"

Service is acceptably professional but very friendly, with decent reception and housekeeping.

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6.5

"Fairly good value for money"

Fairly good value for money.

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6.0

"Breakfast is average"

Breakfast is average.

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3.5

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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3.5

"Room needs to be improved"

Guests complain about room size, bathrooms, and maintenance. Average beds.

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8.7

"Great location"

Great location.

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7.5

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.0

"Fairly good value for money"

Fairly good value for money.

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5.6

"Breakfast is average"

Breakfast is average.

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5.5

"Decent vibe"

Decent vibe.

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4.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.2

"Room needs to be improved"

Rooms could be cleaner.

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3.7

"Food could be better"

Food could be better.

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