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10 Gap Road , 0870, Alice Springs, Australia

Review Score

Based on 1358 reviews

heart

7.0

Service

8.0

338 reviews

Location

7.0

211 reviews

Breakfast

6.0

160 reviews

Room

4.4

527 reviews

Cleanliness

4.0

245 reviews

Amenities

3.7

96 reviews

Bar and Beverages

3.3

40 reviews

Vibe

3.0

83 reviews

Wellness Area

2.9

7 reviews

WiFi

2.6

48 reviews

100% Verified Real Reviews

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8.0

"Fantastic service"

Professional, friendly service, and great reception and management. Poorly rated housekeeping and restaurant service. Great hotel security. Pool bar needs better service. Booking process is sufficient.

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7.0

"Great location"

Near city centre in a great location. Easy car access but inadequate parking.

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6.0

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.4

"Room needs to be improved"

Untidy, outdated, badly-maintained rooms with bad minibars. Small rooms and poorly cleaned bathrooms. Rooms are spacious with standard beds. Poorly furnished with bad TV's and balconies. Shower can be a problem.

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4.0

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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3.7

"Amenities are not the best"

Grounds are fine, but with outdated facilities.

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3.3

"Bar could improve"

Bar could improve. Pool bar needs better service.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish. Suitable for solo travelers.

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2.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.0

"Fantastic service"

Friendly service and great reception.

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7.7

"Best value for money"

Best value for money. Fair breakfast prices. Relatively high internet cost.

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7.2

"Great location"

Awesome location near city centre, but inconvenient parking.

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6.1

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.6

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms. Rooms are spacious with standard beds.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.9

"Could use a good cleaning"

Rooms could be cleaner.

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2.9

"Bar could improve"

Bar could improve.

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2.7

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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7.6

"Fantastic service"

Friendly service.

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7.3

"Great location"

Great location.

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6.1

"Breakfast is average"

Breakfast is average.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.1

"Room needs to be improved"

Beds are OK, although rooms and bathrooms are insufficiently cleaned and maintained.

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8.4

"Fantastic service"

Friendly service and great reception.

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7.0

"Great location"

Location is ok.

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5.9

"Breakfast is average"

Breakfast is average.

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4.3

"Room needs to be improved"

Poorly-maintained, with complaints about A/C and cleanliness in rooms and bathrooms. Average beds.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.9

"Vibe is not too good"

Vibe is not too good.

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7.9

"Fantastic service"

Friendly service.

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7.3

"Best value for money"

Best value for money.

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6.8

"Location is ok"

Decent location, but problems with parking.

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5.9

"Breakfast is average"

Breakfast is average.

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4.8

"Food could be better"

Food could be better.

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4.7

"Room needs to be improved"

Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms. Shower can be a problem.

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3.9

"Could use a good cleaning"

Rooms could be cleaner.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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