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10 Gap Road , 0870, Alice Springs, Australia

Review Score

Based on 1056 reviews

heart

7.0

Service

8.1

297 reviews

Location

6.9

161 reviews

Breakfast

6.6

116 reviews

Room

4.3

433 reviews

Cleanliness

4.2

197 reviews

WiFi

3.8

30 reviews

Vibe

3.3

76 reviews

Wellness Area

2.0

6 reviews

100% Verified Real Reviews

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8.1

"Fantastic service"

Friendly, professional service, and good reception, but some complaints with restaurant service. Management and housekeeping are decent. Hotel security can be an issue. Booking process should be better organized.

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6.9

"Location is ok"

Location is ok. Accessible by car, but parking is a hassle. Near to the city centre with good shopping options nearby.

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6.6

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.3

"Room needs to be improved"

Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Small rooms and poorly cleaned bathrooms. Rooms are spacious with standard beds. Badly-maintained rooms and balconies with poor A/C and furniture. Shower can be a problem.

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4.2

"Could use a good cleaning"

Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept. Hotel facilities could use a good clean.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel. Suitable for solo travelers.

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2.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.7

"Fantastic service"

Friendly service and great reception.

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7.9

"Best value for money"

Best value for money. Fair breakfast prices.

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6.9

"Location is ok"

Decent location, but problems with parking. Near city centre.

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6.8

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.6

"Could use a good cleaning"

Rooms could be cleaner.

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4.5

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms. Rooms are spacious with standard beds.

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4.2

"Complaints about WiFi"

Complaints about WiFi.

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8.1

"Fantastic service"

Friendly service and great reception.

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7.6

"Best value for money"

Best value for money.

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7.2

"Great location"

Great location.

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7.0

"Tasty breakfast"

Breakfast is average.

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5.6

"Food is all right"

Food is all right.

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4.1

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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4.0

"Room needs to be improved"

Poorly-maintained, with complaints about A/C and cleanliness in rooms and bathrooms. Average beds.

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3.3

"Vibe is not too good"

Vibe is not too good.

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7.9

"Best value for money"

Best value for money.

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7.6

"Fantastic service"

Friendly service.

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6.2

"Location is ok"

Decent location, but problems with parking.

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6.1

"Breakfast is average"

Breakfast is average.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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3.7

"Room needs to be improved"

Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms. Shower can be a problem.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.1

"Fantastic service"

Friendly service.

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6.1

"Breakfast is average"

Breakfast is average.

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5.5

"Food is all right"

Food is all right.

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4.8

"Could use a good cleaning"

Rooms could be cleaner.

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4.8

"More comfort would be nice"

Okay beds but not comfortable overall.

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4.5

"Room needs to be improved"

Untidy rooms with acceptable beds but poor bathrooms.

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