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15 Florence Street Corner of Florence and Lake St , 4870, Cairns, Australia

Review Score

Based on 2171 reviews

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7.9

Service

9.2

783 reviews

Location

8.3

440 reviews

Comfort

7.2

328 reviews

Room

6.8

738 reviews

Breakfast

6.4

186 reviews

Bar and Beverages

3.3

7 reviews

WiFi

2.6

81 reviews

100% Verified Real Reviews

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9.2

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Good management and laundry service. Average restaurant service. Room service is average.

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8.3

"Great location"

Great location near the airport. Great shopping at the nearby city centre, and close to the beach. Parking is rare. Excellent sightseeing, restaurants and bars nearby. Convenient car access and well-priced parking.

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7.2

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Small bathrooms, noisy rooms, and deficient A/C.

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6.8

"Room is all right"

Average rooms with kitchenettes. Big, clean rooms with great beds, but no views to speak of. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem. Bathroom could be bigger. Adequate balcony.

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6.4

"Breakfast is average"

Decent and moderately priced breakfast.

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3.3

"Bar could improve"

Bar could improve.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.7

"Great location"

Awesome location near city centre, but inconvenient parking.

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6.8

"Room is all right"

Acceptable rooms; big, clean, and with great beds. Rooms needing maintenance, with bad bathrooms and A/C.

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5.9

"Breakfast is average"

Breakfast is average.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Fantastic service"

Friendly service and great reception.

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8.3

"Great location"

Great location. Near to the city centre with good shopping options nearby.

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7.5

"Clean"

Clean rooms.

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6.3

"Breakfast is average"

Breakfast is average.

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6.1

"Room is all right"

Acceptable rooms; big, clean, and with great beds. Rooms are lacking in maintenance, with subpar A/C and furnishing.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Fantastic service"

Friendly service and great reception.

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8.3

"Great location"

Great location.

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7.5

"Rather comfortable"

Spacious rooms, comfortable and with great beds, but too noisy.

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7.1

"Great room"

Large, clean rooms with excellent beds.

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6.2

"Breakfast is average"

Breakfast is average.

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9.4

"Fantastic service"

Friendly service.

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8.0

"Clean"

Clean rooms.

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7.6

"Great room"

Clean rooms.

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