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15 Florence Street Corner of Florence and Lake St , 4870, Cairns, Australia

Review Score

Based on 2149 reviews

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7.8

Service

9.3

711 reviews

Location

8.5

458 reviews

Room

7.2

711 reviews

Pool

6.8

42 reviews

Comfort

6.6

318 reviews

WiFi

5.6

71 reviews

Breakfast

5.0

181 reviews

Wellness Area

1.7

7 reviews

100% Verified Real Reviews

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9.3

"Fantastic service"

Professional and friendly service and restaurant service. Management, housekeeping and reception are great. Room service is perfect.

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8.5

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach. Parking is rare. Excellent sightseeing, restaurants and bars nearby. Convenient car access and well-priced parking.

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7.2

"Great room"

Small bathrooms, but clean rooms with lovely views and beds. Spacious but outdated rooms. Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar. Shower can be a problem.

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6.8

"Ordinary pool"

Ordinary pool.

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6.6

"Comfortable"

Decently comfortable, spacious rooms with great beds. Small bathrooms and inadequate A/C.

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5.6

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.0

"Breakfast is average"

Decent and moderately priced breakfast.

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1.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.7

"Great location"

Awesome location near city centre, but inconvenient parking.

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6.9

"Room is all right"

Acceptable rooms; big, clean, and with great beds. Rooms needing maintenance, with bad bathrooms and A/C. Shower can be a problem.

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6.5

"Ordinary pool"

Ordinary pool.

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4.8

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Fantastic service"

Friendly service and great reception.

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8.5

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.1

"Clean"

Clean rooms.

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6.7

"Room is all right"

Tidy rooms with excellent beds.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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9.2

"Fantastic service"

Friendly service and great reception.

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8.6

"Great location"

Great location.

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6.7

"Room is all right"

Decent, large, and clean rooms. Poorly maintained rooms with low quality furniture.

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5.3

"Breakfast is average"

Breakfast is average.

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5.2

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Fantastic service"

Friendly service and great reception.

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8.5

"Great location"

Great location.

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7.0

"Great room"

Acceptable rooms; big, clean, and with great beds.

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6.7

"Comfortable"

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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