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15 Florence Street Corner of Florence and Lake St , 4870, Cairns, Australia

Review Score

Based on 2152 reviews

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7.9

Service

9.2

807 reviews

Location

8.7

443 reviews

Comfort

7.2

324 reviews

Room

6.9

743 reviews

Breakfast

6.3

211 reviews

WiFi

4.0

86 reviews

Bar and Beverages

0.0

6 reviews

100% Verified Real Reviews

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9.2

"Fantastic service"

Professional and friendly service and restaurant service. Management, housekeeping and reception are great. Room service is perfect.

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8.7

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Parking is rare. Convenient car access and well-priced parking.

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7.2

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Small bathrooms and inadequate A/C.

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6.9

"Room is all right"

Kitchenettes and rooms, generally, are OK, although could use some maintenance. Big, clean rooms with great beds, but no views to speak of. Subpar balconies, A/C, and furniture in outdated rooms. Small bathrooms and poor minibars. Shower can be a problem.

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6.3

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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0.0

"Bar could improve"

Bar could improve.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.9

"Great location"

Awesome location near city centre, but inconvenient parking.

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6.8

"Room is all right"

Rooms are alright but bathrooms and A/C lacking. Large, clean rooms with excellent beds.

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5.9

"Breakfast is average"

Breakfast is average.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Fantastic service"

Friendly service and great reception.

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8.7

"Great location"

Great location. Near to the city centre with good shopping options nearby.

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7.1

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Deficient A/C and too noisy rooms.

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6.4

"Breakfast is average"

Breakfast is average.

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6.4

"Room is all right"

Acceptable rooms; big, clean, and with great beds. Substandard A/C and furniture.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Fantastic service"

Friendly service and great reception.

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8.7

"Great location"

Great location.

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7.5

"Rather comfortable"

Spacious rooms, comfortable and with great beds, but too noisy.

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7.0

"Great room"

Large, clean rooms with excellent beds.

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6.1

"Breakfast is average"

Breakfast is average.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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7.1

"Great room"

Great room.

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