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KOMPLEKS METRO PUDU (METRO MALL) 1 JALAN METRO PUDU 2 FRASER BUSINESS PARK , 55200, Kuala Lumpur, Malaysia

Review Score

Based on 5185 reviews

heart

7.6

Service

7.8

1139 reviews

Location

7.5

810 reviews

Cleanliness

6.9

572 reviews

Breakfast

5.8

680 reviews

Room

5.6

1341 reviews

Food

5.0

370 reviews

WiFi

3.9

105 reviews

Pool

1.0

18 reviews

100% Verified Real Reviews

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7.8

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Decent waitstaff and management. Room service could have been improved. Good shuttle service. Great hotel security.

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7.5

"Great location"

Great location. Near enough to the city centre, with great sightseeing, shopping, and dining. Close to public transport and the train. Good accessibility by car. Parking should be cheaper.

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6.9

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Clean hotel facilities.

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5.8

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.6

"Room is all right"

Decent rooms and views. Rooms are relatively new, with acceptable beds, but less ideal size and furnishings. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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5.0

"Food is all right"

Poor dining experience, largely due to dirty a dining area and poor sides. Menu is adequate. Poor vegetarian & vegan dishes.

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3.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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1.0

"Pool should be renewed"

Pool should be renewed.

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7.6

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

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7.5

"Fantastic service"

Friendly service and great reception.

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6.8

"Quite clean"

Good cleanliness in rooms, but so-so in the building.

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5.6

"Breakfast is average"

Breakfast is average.

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5.1

"Room is all right"

Average rooms with standard beds. Small, clean rooms with poor bathrooms.

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4.7

"Food could be better"

Food could be better.

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7.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.7

"Great location"

Great location near lots of shopping.

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6.1

"Breakfast is average"

Breakfast is average.

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5.3

"Food is all right"

Food is all right.

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5.1

"Room is all right"

Rooms are quite clean and beds are standard. Small, poorly maintained rooms with bathroom cleanliness issues.

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4.2

"Complaints about WiFi"

Complaints about WiFi.

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7.6

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.4

"Great location"

Good location, close to public transport.

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7.0

"Clean"

Relatively clean rooms.

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6.0

"Breakfast is average"

Breakfast is average.

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5.4

"Food is all right"

Food is all right.

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5.3

"Room is all right"

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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7.8

"Fantastic service"

Service is professional and friendly.

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7.6

"Great location"

Good location, close to public transport. Good accessibility by car.

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7.1

"Clean"

Relatively clean rooms.

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7.1

"Awesome vibe"

Awesome vibe.

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6.3

"Ordinary amenities"

Average hotel building.

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6.2

"Breakfast is average"

Breakfast is average.

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5.8

"Room is all right"

Fairly clean rooms, but inadequate bathrooms.

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4.4

"Food could be better"

Food could be better.

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