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77 rue de Bercy , 12th Arrondissement, 75012, Paris, France

Review Score

Based on 9197 reviews

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7.9

Location

9.0

1006 reviews

Service

8.5

2065 reviews

Breakfast

7.6

1405 reviews

Cleanliness

7.2

765 reviews

Food

5.1

445 reviews

Room

4.9

2664 reviews

WiFi

4.5

95 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Close to public transport and the train. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping.

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8.5

"Fantastic service"

Professional service and good reception, but so-so housekeeping. Decent waitstaff and management. Booking process should be better organized. Pool bar needs better service. Room service could have been improved.

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7.6

"Tasty breakfast"

Great and affordable breakfast.

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7.2

"Clean"

Clean hotel facilities. Bathrooms, dining area untidy; rooms relatively untidy.

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5.1

"Food is all right"

Poor dining experience with untidy dining area. Menu and side dishes are decent. Guests disliked the pork dishes, desserts, and fruits. Food is affordable but snacks not great. Tasteless vegetables.

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4.9

"Room needs to be improved"

Poorly-maintained, small rooms with subpar TV's and furniture. Beds and views are impressive, but cleanliness just so-so. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

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4.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.0

"Great location"

Great location with excellent sightseeing. Close to public transport and the train. Pricey, inconvenient parking.

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8.2

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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7.5

"Tasty breakfast"

Great and affordable breakfast.

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5.0

"Regular internet service"

WiFi's cheap, but of subpar quality.

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4.9

"Food could be better"

Poorly rated food, particularly desserts. Side dishes are all right.

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4.2

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Beds and views are impressive, but cleanliness just so-so. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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9.2

"Great location"

Great location with excellent sightseeing. Close to public transport and the train. Parking is rare.

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8.6

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.3

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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5.1

"Room is all right"

Small, clean, adequate rooms with great beds. Guests complain about the room maintenance and furnishings, the bathroom cleanliness, and the A/C.

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4.4

"Complaints about WiFi"

Complaints about WiFi.

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9.3

"Great location"

Good location, close to public transport.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.8

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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7.7

"Tasty breakfast"

Great and affordable breakfast.

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6.3

"Comfortable"

Comfortable enough, with reasonable noise levels and superb beds. Small rooms and bathrooms with inadequate A/C.

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5.7

"Room is all right"

Tidy rooms with excellent beds. Small, poorly maintained rooms with subpar A/C and furnishing. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.4

"Food is all right"

Menu was great, however the overall dining experience is poor.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Great location"

Great location, close to the train station.

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8.4

"Fantastic service"

Professional service and great reception, but poor housekeeping.

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7.5

"Tasty breakfast"

Tasty breakfast.

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5.2

"Food is all right"

Food is all right.

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4.6

"Complaints about WiFi"

Wifi quality could be improved.

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4.0

"Room needs to be improved"

Badly maintained rooms, with poor A/C and unclean bathrooms. Old, small but relatively tidy rooms with excellent beds. Shower can be a problem.

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