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7-10-5 Nishi-Shinjuku, Shinjuku-ku, , 160-0023, Tokyo, Japan

Review Score

Based on 5076 reviews

heart

7.7

Location

9.6

1611 reviews

Service

8.6

1306 reviews

Breakfast

7.5

285 reviews

Cleanliness

7.1

534 reviews

WiFi

5.2

71 reviews

Room

4.7

1775 reviews

Vibe

4.0

334 reviews

Comfort

3.3

999 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location with good access by car. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Sufficient access to airport.

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8.6

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Housekeeping is satisfactory. Booking process is sufficient. Great hotel security. Laundry service can be improved. Great concierge service.

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7.5

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.1

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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5.2

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.7

"Room needs to be improved"

Small, badly maintained rooms with poor minibars. Clean rooms, adequate beds, and okay views. Small rooms and poorly cleaned bathrooms. Old rooms with substandard TV's, furniture and air conditioning.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Hotel is relatively luxurious. Good for business people. Good for traveling with friends. Good choice for a city trip.

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3.3

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.7

"Great location"

Great location with good access by car. Close to public transport and the train. Shopping, restaurants and bars in the area are great.

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8.5

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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7.9

"Tasty breakfast"

Tasty breakfast.

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6.5

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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5.1

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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4.0

"Room needs to be improved"

Rooms are neither new nor spacious, with complaints about furniture. Rooms are quite clean and beds are standard. Small rooms and poorly cleaned bathrooms.

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3.3

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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9.5

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.6

"Fantastic service"

Friendly service and great reception.

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7.5

"Tasty breakfast"

Tasty breakfast.

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3.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.6

"Room needs to be improved"

Badly maintained rooms, with poor A/C and unclean bathrooms. Clean rooms with reasonable beds but small and outdated.

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2.8

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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9.7

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.7

"Fantastic service"

Friendly service and great reception.

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7.7

"Tasty breakfast"

Tasty breakfast.

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4.2

"Room needs to be improved"

Small, old rooms with substandard bathrooms. Rooms are quite clean and beds are standard.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.2

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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9.5

"Great location"

Great location, close to the train station.

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8.4

"Fantastic service"

Fantastic service.

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6.7

"Quite clean"

Room cleanliness is acceptable.

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4.9

"Room needs to be improved"

Small and somewhat poorly cleaned rooms.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.7

"More comfort would be nice"

Small and uncomfortable rooms.

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