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7-10-5 Nishi-Shinjuku, Shinjuku-ku, , 160-0023, Tokyo, Japan

Review Score

Based on 6124 reviews

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8.1

Location

9.6

1785 reviews

Service

8.6

1320 reviews

WiFi

7.9

80 reviews

Cleanliness

7.8

578 reviews

Breakfast

6.9

286 reviews

Room

6.0

1915 reviews

Comfort

3.3

1046 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location with good access by car. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping.

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8.6

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Booking process is sufficient. Great hotel security. Laundry service can be improved. Recreation staff is nice. Room service is perfect.

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7.9

"Good internet service"

Fast and cheap WiFi. Average wifi quality.

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7.8

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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6.9

"Breakfast is average"

Breakfast is decent but expensive.

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6.0

"Room is all right"

Decent rooms with passable beds, but badly kept up. Small, outdated, but clean rooms with less than ideal TVs. Small rooms and poorly cleaned bathrooms. No view, with subpar minibars, furniture and air conditioning. Shower was ok.

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3.3

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.7

"Great location"

Great location with good access by car. Close to public transport and the train. Near to the city centre with good shopping options nearby.

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8.7

"Fantastic service"

Friendly service and great reception.

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7.9

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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6.7

"Regular internet service"

Average wifi quality.

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6.4

"Breakfast is average"

Breakfast is average.

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5.6

"Room is all right"

Rooms are clean and decent overall with okay beds. Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. People dislike the TVs, A/C, and furniture.

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2.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.5

"Great location"

Great location with good access by car. Close to public transport and the train. Shopping, restaurants and bars in the area are great.

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9.0

"Fantastic service"

Nice reception with friendly service and standard housekeeping.

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7.7

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.6

"Regular internet service"

Average wifi quality.

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6.4

"Room is all right"

Rooms are clean and decent overall with okay beds. Small, outdated rooms in need of better maintenance. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms.

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3.5

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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9.5

"Great location"

Great location near lots of shopping. Close to public transport and the train.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.2

"Clean"

Clean hotel facilities. Clean rooms.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.7

"Room is all right"

Small, clean, adequate rooms with great beds. Poorly-maintained rooms, small bathrooms, and substandard furniture and A/C.

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6.2

"Regular internet service"

Regular internet service.

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4.1

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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9.5

"Great location"

Great location. Close to public transport and the train. Shopping, restaurants and bars in the area are great.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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5.4

"Room is all right"

Clean, reasonable rooms. Small rooms and bathrooms with poor maintenance.

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2.5

"More comfort would be nice"

Small suites with problems of comfort and noise.

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