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Paseo Kukulcan Km 2.5 , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 671 reviews

heart

6.8

Location

8.7

102 reviews

Value for money

8.5

77 reviews

Bar and Beverages

7.5

16 reviews

Service

7.1

187 reviews

Beach

6.3

99 reviews

Breakfast

4.8

26 reviews

Room

3.6

164 reviews

Vibe

2.5

71 reviews

Amenities

2.5

71 reviews

WiFi

1.7

30 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location with good parking availability. Nearby to the city center and beach with excellent sightseeing.

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8.5

"Best value for money"

Best value for money. Affordable food.

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7.5

"Bar is awesome"

Bar is awesome. Standard alcoholic drinks.

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7.1

"Fantastic service"

Service staff are great but the reception is lacking. Service acceptably professional, with acceptable housekeeping and decent restaurant service.

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6.3

"Reasonable beach"

Beach cleanliness is ok.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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3.6

"Room needs to be improved"

Out-dated, poorly maintained rooms with complaints about beds and minibars. Spacious rooms with nice balconies and views, but poor bathrooms. Moderately tidy rooms, with average A/C. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

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2.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively luxurious. Fine for a budget trip. Good for traveling with friends.

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2.5

"Amenities are not the best"

Hotel grounds are pleasant, but facilities are outdated. Elevator in need of updating.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Great location"

Excellent location close to the beach.

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7.1

"Fantastic service"

Service is welcoming but the reception is subpar.

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6.6

"Reasonable beach"

Reasonable beach.

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5.2

"Breakfast is average"

Breakfast is average.

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3.6

"Room needs to be improved"

Uncomfortable beds and old, poorly maintained rooms.

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2.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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8.6

"Great location"

Great location.

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6.9

"Service is adequate"

Service is average, but very friendly.

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6.1

"Reasonable beach"

Reasonable beach.

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3.4

"Room needs to be improved"

Room needs to be improved.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.8

"Great location"

Great location.

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7.1

"Fantastic service"

Friendly service.

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6.9

"Reasonable beach"

Reasonable beach.

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4.3

"Food could be better"

Food could be better.

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4.1

"Room needs to be improved"

Room needs to be improved.

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2.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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