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Paseo Kukulcan Km 2.5 , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 696 reviews

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6.9

Location

8.7

110 reviews

Value for money

8.4

83 reviews

Service

7.0

186 reviews

Beach

6.8

99 reviews

Bar and Beverages

6.2

18 reviews

Breakfast

6.0

24 reviews

Food

4.5

126 reviews

Room

3.8

173 reviews

Vibe

2.2

72 reviews

WiFi

1.7

31 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location. Close to the beach with great sightseeing.

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8.4

"Best value for money"

Best value for money. Normally priced food.

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7.0

"Fantastic service"

Service professionalism and housekeeping are average. Reception and restaurant service are not great, but is friendly.

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6.8

"Reasonable beach"

Beach cleanliness is ok.

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6.2

"Standard bar"

Standard bar. Alcoholic drinks are not the best.

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6.0

"Breakfast is average"

Breakfast is average.

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4.5

"Food could be better"

Food and menu are not highly reviewed. Okay dining experience with acceptable prices.

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3.8

"Room needs to be improved"

Guests complain about bathrooms, minibars, and general room maintenance. Acceptably clean, older rooms with poor beds and furniture. Large rooms with beautiful balconies and charming views. Substandard bathrooms, televisions, and air conditioning.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel is relatively luxurious. Entrance area is not particularly attractive. Fine for a budget trip. Good for traveling with friends.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Great location"

Excellent location close to the beach.

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7.0

"Beautiful beach"

Beautiful beach.

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6.9

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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6.1

"Breakfast is average"

Breakfast is average.

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3.8

"Room needs to be improved"

Older, poorly maintained rooms with uncomfortable beds, yet lovely views.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Great location"

Great location.

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6.7

"Reasonable beach"

Reasonable beach.

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6.6

"Service is adequate"

Service is average, but very friendly.

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4.2

"Food could be better"

Food could be better.

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3.5

"Room needs to be improved"

Poor rooms and bathrooms.

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2.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.8

"Great location"

Great location.

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7.3

"Beautiful beach"

Beautiful beach.

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7.0

"Fantastic service"

Friendly service.

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5.7

"Comfortable"

Comfortable.

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4.1

"Room needs to be improved"

Poor rooms and bathrooms.

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4.1

"Food could be better"

Food could be better.

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2.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.4

"Complaints about WiFi"

Wifi quality could be improved.

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