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Jalan Pinang 13, 50450, Kuala Lumpur, Malaysia

Review Score

Based on 5363 reviews

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8.4

Location

9.5

1626 reviews

Bar and Beverages

8.7

43 reviews

Breakfast

8.3

685 reviews

Service

8.0

1328 reviews

WiFi

7.9

95 reviews

Room

5.8

1486 reviews

100% Verified Real Reviews

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9.5

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Convenient car access and well-priced parking. Parking is rare. Close to business sites.

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8.7

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Standard beverage prices.

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8.3

"Tasty breakfast"

Great and affordable breakfast.

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8.0

"Fantastic service"

Professional and friendly reception and restaurant service. Housekeeping and management are lacking. Room service could have been improved. Concierge service is average. Shuttle service is ok. Booking process should be better organized. Great hotel security. Pool/beach service is ok.

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7.9

"Good internet service"

Good wifi quality. Free internet.

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5.8

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Old, poorly maintained rooms with substandard A/C and furnishings. Bathrooms are large but with substandard cleaning. Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes. Shower can be a problem.

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9.6

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.6

"Tasty breakfast"

Great and affordable breakfast.

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8.6

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Beverages could be cheaper.

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8.0

"Good internet service"

Good wifi quality.

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7.9

"Fantastic service"

Reception is decent, with overall friendly and professional service. Housekeeping and management are lacking. Room service could have been improved.

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6.5

"Comfortable"

Beds are decent and generally comfortable. Big rooms and bathrooms, but noisy with insufficient A/C.

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5.2

"Room is all right"

Average rooms and beds, but A/C and furniture substandard. Outdated, rooms with poor cleanliness and maintenance. Spacious rooms with excellent views. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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3.7

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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9.4

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.2

"Good internet service"

Good wifi quality.

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8.0

"Tasty breakfast"

Great and affordable breakfast.

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7.7

"Best value for money"

Best value for money. Fair breakfast prices.

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6.9

"Service is adequate"

Average professionalism from poor housekeeping staff and mediocre reception. Room service could have been improved. Concierge service is average.

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5.4

"Room is all right"

Beds are fine, but rooms and furniture could be better-maintained. Large rooms but untidy and need updating. Shower can be a problem.

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9.6

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.2

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping.

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7.6

"Good internet service"

Good wifi quality.

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6.2

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Poor furniture and complaints about bathroom cleanliness. Outdated, poorly maintained rooms with insufficient A/C. Shower can be a problem.

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9.5

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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8.6

"Bar is awesome"

Bar is awesome.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.1

"Good internet service"

Good wifi quality.

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7.5

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Room service could have been improved.

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5.6

"Room is all right"

Decent rooms with great views. Complaints about maintenance and cleanliness in rooms and bathrooms. Old rooms with poor furniture and TV's. Shower can be a problem.

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