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Jalan Pinang 13, 50450, Kuala Lumpur, Malaysia

Review Score

Based on 6242 reviews

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8.5

Location

9.4

1700 reviews

Wellness Area

8.6

70 reviews

Bar and Beverages

8.4

44 reviews

WiFi

8.3

87 reviews

Breakfast

7.8

715 reviews

Service

7.6

1364 reviews

Room

5.7

1569 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Convenient car access and well-priced parking. Parking is rare. Close to public transport and the train. Close to business sites.

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8.6

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.4

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Standard beverage prices.

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8.3

"Good internet service"

Good wifi quality. Free internet.

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7.8

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.6

"Fantastic service"

Reception friendly and relatively professional, with great restaurant service. Housekeeping and management are lacking. Room service could have been improved. Booking process should be better organized. Great hotel security. Shuttle service can be an issue. Pool/beach service is ok.

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5.7

"Room is all right"

Beds and rooms are average, overall, although A/C and minibars are poor. Wonderful views but complaints about room maintenance and cleanliness. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Shower can be a problem.

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.4

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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8.1

"Good internet service"

Good wifi quality.

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7.4

"Fantastic service"

Friendly, acceptably professional service. Housekeeping and management are lacking. Room service could have been improved.

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5.4

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Out-dated rooms with OK TV's, but poor furnishings and A/C. Poorly maintained and cleaned rooms. Shower can be a problem.

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4.1

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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9.4

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.6

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.6

"Good internet service"

Good wifi quality.

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7.9

"Best value for money"

Best value for money. Acceptable breakfast prices.

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7.9

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.7

"Service is adequate"

Average professionalism from poor housekeeping staff and mediocre reception. Room service could have been improved. Concierge service is average.

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5.5

"Room is all right"

Well-sized, typical rooms with mediocre beds. Older, poorly cleaned and maintained rooms with especially untidy bathrooms. Shower can be a problem.

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9.8

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to business sites.

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8.2

"Delicious food"

Delicious food.

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7.8

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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7.7

"Tasty breakfast"

Tasty breakfast.

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5.5

"Room is all right"

Well-sized, typical rooms with mediocre beds. Older, poorly cleaned and maintained rooms with especially untidy bathrooms. Shower can be a problem.

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9.4

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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8.3

"Good internet service"

Good wifi quality.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.3

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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6.6

"Ordinary amenities"

Outdated facilities, but decent hotel building and pleasant surroundings.

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5.3

"Room is all right"

Decent beds and rooms, great views. Older, poorly cleaned and maintained rooms with especially untidy bathrooms. Shower can be a problem.

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