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Impiana KLCC Hotel

  • hotel stars
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Jalan Pinang 13, 50450, Kuala Lumpur, Malaysia

Review score

Based on 5269 hotel review

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8.4

Location

9.5

1604 reviews

Breakfast

8.3

677 reviews

Service

8.0

1299 reviews

WiFi

7.7

95 reviews

Room

5.8

1459 reviews

100% Verified Real Reviews

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9.5

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Convenient car access and well-priced parking. Parking is rare. Close to business sites.

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8.3

"Tasty breakfast"

Great and affordable breakfast.

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8.0

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Average reception and restaurant service, but management is not great. Room service could have been improved. Great concierge service. Good shuttle service. Booking process should be better organized. Great hotel security. Pool/beach service is ok.

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7.7

"Good internet service"

Good wifi quality. Free internet.

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5.8

"Room is all right"

Well-sized, typical rooms with mediocre beds. Old, poorly maintained rooms with substandard A/C and furnishings. Mediocre sized, poorly cleaned bathrooms. Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes. Shower can be a problem.

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9.6

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.7

"Tasty breakfast"

Great and affordable breakfast.

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8.5

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Standard beverage prices.

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7.9

"Fantastic service"

Reception is decent, with overall friendly and professional service. Housekeeping and management are lacking. Room service could have been improved.

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7.7

"Good internet service"

Good wifi quality.

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6.4

"Comfortable"

Large rooms with average comfort and standard beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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5.1

"Room is all right"

Average rooms and beds, but A/C and furniture substandard. Outdated, rooms with poor cleanliness and maintenance. Spacious rooms with excellent views. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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9.5

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.0

"Good internet service"

Good wifi quality.

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7.9

"Tasty breakfast"

Great and affordable breakfast.

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7.6

"Best value for money"

Best value for money. Fair breakfast prices.

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7.2

"Fantastic service"

Professional service and acceptable reception, but less impressive housekeeping. Room service could have been improved. Concierge service is average.

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5.4

"Room is all right"

Beds are fine, but rooms and furniture could be better-maintained. Large rooms but untidy and need updating. Shower can be a problem.

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9.8

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping.

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7.4

"Good internet service"

Good wifi quality.

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6.5

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Old rooms with lacking maintaince, furnishings, and bathroom cleanliness. Shower can be a problem.

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9.3

"Great location"

Well-located hotel, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.9

"Good internet service"

Good wifi quality.

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7.6

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Room service could have been improved.

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5.5

"Room is all right"

Decent rooms with great views. Complaints about maintenance and cleanliness in rooms and bathrooms. Old rooms with poor furniture and TV's. Shower can be a problem.

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