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Jalan Pinang 13, 50450, Kuala Lumpur, Malaysia

Review Score

Based on 8431 reviews

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8.6

Location

9.5

2140 reviews

Wellness Area

8.9

95 reviews

WiFi

8.9

79 reviews

Bar and Beverages

8.6

74 reviews

Service

7.9

1763 reviews

Breakfast

7.8

847 reviews

Room

6.9

1991 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Convenient car access and well-priced parking. Parking is rare. Close to public transport and the train. Close to business sites.

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8.9

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.9

"Good internet service"

Good wifi quality. Free internet.

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8.6

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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7.9

"Fantastic service"

Professional and friendly reception and restaurant service. Housekeeping and management are lacking. Room service could have been improved. Booking process should be better organized. Recreation staff is nice. Hotel security is ok. Shuttle service can be an issue.

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7.8

"Tasty breakfast"

Great and affordable breakfast.

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6.9

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Bathrooms are large but with substandard cleaning. Inadequate minibars in older, poorly-maintained rooms. Poorly furnished with bad TV's and balconies. Shower can be a problem.

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9.4

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.4

"Best value for money"

Best value for money.

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8.0

"Good internet service"

Good wifi quality.

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7.9

"Tasty breakfast"

Tasty breakfast.

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6.3

"Service is adequate"

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated. Room service could have been improved.

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6.0

"Room is all right"

Average rooms with standard beds. Older, poorly cleaned and maintained rooms with especially untidy bathrooms. Shower can be a problem.

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9.5

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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9.0

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.5

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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8.2

"Tasty breakfast"

Tasty breakfast.

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8.0

"Good internet service"

Good wifi quality.

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7.8

"Great pool"

Great pool.

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7.3

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated.

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6.0

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Outdated, rooms with poor cleanliness and maintenance. Poor furniture and complaints about bathroom cleanliness. Shower can be a problem.

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9.8

"Great location"

Great location with good access by car. Near downtown with great sightseeing and shopping. Close to business sites.

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8.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.4

"Best value for money"

Best value for money.

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8.0

"Delicious food"

Delicious food.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.7

"Fantastic service"

Friendly service, but housekeeping was less impressive.

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6.6

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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9.4

"Great location"

Great location. Good shopping and sightseeing.

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7.9

"Good internet service"

Good wifi quality.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.5

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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6.1

"Room is all right"

Rooms are large and clean enough, with great views. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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