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Jalan Pinang 13, 50450, Kuala Lumpur, Malaysia

Review Score

Based on 5686 reviews

heart

8.5

Location

9.5

1621 reviews

Breakfast

8.0

678 reviews

WiFi

7.8

88 reviews

Service

7.7

1321 reviews

Room

5.9

1502 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Convenient car access and well-priced parking. Parking is rare. Close to public transport. Close to business sites. Medium distance to train station.

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8.0

"Tasty breakfast"

Great and affordable breakfast.

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7.8

"Good internet service"

Good wifi quality. Free internet.

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7.7

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Room service could have been improved. Poorly managed with subpar restaurant service. Concierge service is average. Hotel security can be an issue. Shuttle service can be an issue. Pool/beach service is ok.

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5.9

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Bathrooms are large but with substandard cleaning. Inadequate minibars in older, poorly-maintained rooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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9.5

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.4

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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8.2

"Great pool"

Great pool.

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7.6

"Good internet service"

Good wifi quality.

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7.3

"Fantastic service"

Friendly, acceptably professional service. Housekeeping and management are lacking. Room service could have been improved.

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5.0

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Rooms are outdated, untidy, badly-maintained with substandard furniture. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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9.4

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.1

"Good internet service"

Good wifi quality.

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8.0

"Tasty breakfast"

Great and affordable breakfast.

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6.8

"Service is adequate"

Average professionalism from poor housekeeping staff and mediocre reception. Room service could have been improved. Concierge service is average.

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5.7

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Older, poorly cleaned and maintained rooms with especially untidy bathrooms. Shower can be a problem.

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9.7

"Great location"

Great location with good access by car. Near downtown with great sightseeing and shopping.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.0

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated.

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7.6

"Good internet service"

Good wifi quality.

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6.3

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Shower can be a problem.

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9.3

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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8.1

"Bar is awesome"

Bar is awesome.

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8.0

"Tasty breakfast"

Tasty breakfast.

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8.0

"Good internet service"

Good wifi quality.

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7.2

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping.

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6.7

"Ordinary amenities"

Outdated facilities, but decent hotel building and pleasant surroundings.

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5.3

"Room is all right"

Rooms are somewhat clean but have fantastic views. Old rooms with lacking maintenance, furnishings, and bathroom cleanliness. Shower can be a problem.

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