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Neue Mainzer Str. 66-68, 60311, Frankfurt am Main, Germany

Review Score

Based on 1194 reviews

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8.3

Location

8.4

259 reviews

Room

7.8

493 reviews

Comfort

7.3

173 reviews

Bar and Beverages

6.2

46 reviews

Service

6.1

208 reviews

Cleanliness

5.9

64 reviews

Breakfast

5.2

120 reviews

Food

4.2

42 reviews

Value for money

2.9

122 reviews

WiFi

2.8

45 reviews

100% Verified Real Reviews

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8.4

"Great location"

Great location. Pricey, inconvenient parking. Near downtown with great sightseeing and shopping. Close to public transport and the train.

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7.8

"Great room"

Great beds, views, and large rooms, but so-so furniture. Rooms are mostly clean but with subpar maintenance, and A/C is poor. The bathrooms are large but otherwise not very highly rated. Average kitchenette, in moderately new rooms. Shower can be a problem.

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7.3

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Deficient A/C and too noisy rooms.

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6.2

"Standard bar"

Bar is alright with good drinks. Pool bar needs better service.

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6.1

"Service is adequate"

Fairly friendly, professional staff, but complaints about reception. Reasonable restaurant, but questionable management. Room service could have been improved. Pool bar needs better service. Booking process is sufficient.

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5.9

"Quite clean"

Untidy dining area but rooms are clean enough. Clean hotel facilities.

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5.2

"Breakfast is average"

Breakfast is decent but expensive.

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4.2

"Food could be better"

Poor dining experience with untidy dining area.

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2.9

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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2.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.4

"Great location"

Great location with excellent sightseeing. Parking is rare.

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8.0

"Great room"

Great beds, views, and large rooms, but so-so furniture. The bathrooms are large but otherwise not very highly rated. Poorly-maintained rooms with inadequate A/C and bad minibars. Fairly clean, decent rooms. Shower can be a problem.

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6.5

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking. Room service could have been improved.

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6.2

"Standard bar"

Standard bar.

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5.9

"Quite clean"

Room cleanliness is acceptable.

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5.5

"Breakfast is average"

Breakfast is decent but expensive.

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4.3

"Food could be better"

Food could be better.

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2.6

"Complaints about WiFi"

Complaints about WiFi.

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2.5

"Value for money could be better"

Value for money could be better. High priced breakfast.

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8.7

"Great location"

Great location near lots of shopping.

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8.2

"Great room"

Amply-sized rooms with excellent beds and superb views. Poor maintenance in rooms and bathrooms.

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6.2

"Standard bar"

Standard bar.

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6.0

"Quite clean"

Quite clean.

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5.8

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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5.1

"Breakfast is average"

Breakfast is decent but expensive.

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4.2

"Food could be better"

Food could be better.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.8

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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8.4

"Great location"

Great location.

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7.6

"Great room"

Rooms are spacious, with nice views, but bathrooms are not great.

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7.3

"Rather comfortable"

Large, comfortable rooms.

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6.8

"Decent vibe"

Decent vibe.

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6.3

"Service is adequate"

Service is relatively friendly.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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8.4

"Great location"

Great location.

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7.6

"Great room"

Lovely rooms with pleasant views.

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6.4

"Service is adequate"

Service is adequate.

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5.2

"Breakfast is average"

Breakfast is average.

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2.6

"Value for money could be better"

Value for money could be better.

Photos from travellers