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Neue Mainzer Str. 66-68, 60311, Frankfurt am Main, Germany

Review Score

Based on 1331 reviews

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8.3

Location

8.6

275 reviews

Room

8.1

527 reviews

Comfort

7.6

174 reviews

Service

6.3

221 reviews

Cleanliness

5.6

74 reviews

Bar and Beverages

5.5

54 reviews

WiFi

5.4

45 reviews

Breakfast

5.3

134 reviews

Food

3.7

40 reviews

Value for money

2.3

140 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location. Near downtown with great sightseeing and shopping. Not great access by car, with poorly rated parking. Parking should be cheaper. Close to public transport and the train.

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8.1

"Great room"

Huge rooms with wonderful beds and views, but insufficiently kept up. Bathrooms are large but with substandard cleaning. Rooms are relatively clean, and furniture is average. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

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7.6

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Deficient A/C and too noisy rooms.

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6.3

"Service is adequate"

Complaints about quality and professionalism of management and reception. Housekeeping and restaurant service are friendly. Room service could have been improved. Pool bar needs better service.

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5.6

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Clean hotel facilities.

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5.5

"Standard bar"

So-so bar with mediocre drinks. Beverages could be cheaper. Pool bar needs better service.

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5.4

"Regular internet service"

Expensive but decent WiFi. Wifi quality could be improved.

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5.3

"Breakfast is average"

Breakfast is decent but expensive.

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3.7

"Food could be better"

Dining is not great with untidy dining area and poor menu.

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2.3

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey. Beverages could be cheaper.

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8.6

"Great room"

Big rooms with great beds and views, acceptably clean. The bathrooms are large but otherwise not very highly rated. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

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8.6

"Great location"

Great location with excellent sightseeing. Parking is rare.

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6.6

"Service is adequate"

Decent reception, with friendly but unprofessional staff. Room service could have been improved.

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5.6

"Quite clean"

Room cleanliness is acceptable.

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5.6

"Standard bar"

Standard bar.

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5.4

"Breakfast is average"

Breakfast is decent but expensive.

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3.8

"Food could be better"

Food could be better.

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2.1

"Value for money could be better"

Value for money could be better. High priced breakfast.

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8.8

"Great location"

Great location.

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8.1

"Great room"

Rooms are spacious and have great views but are lacking in maintenance.

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7.6

"Rather comfortable"

Large, comfortable rooms.

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6.0

"Service is adequate"

Friendly service and acceptable reception.

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5.7

"Quite clean"

Quite clean.

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5.6

"Standard bar"

Standard bar.

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5.3

"Breakfast is average"

Breakfast is average.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.6

"Food could be better"

Food could be better.

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2.3

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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8.6

"Great location"

Great location.

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7.5

"Great room"

Rooms are spacious, with nice views, but bathrooms are not great.

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7.5

"Rather comfortable"

Large, comfortable rooms.

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6.3

"Decent vibe"

Decent vibe.

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6.2

"Service is adequate"

Service is average, but very friendly.

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8.6

"Great location"

Great location.

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7.5

"Great room"

Lovely rooms with pleasant views.

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7.2

"Rather comfortable"

Rather comfortable.

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6.6

"Service is adequate"

Service is adequate.

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5.4

"Breakfast is average"

Breakfast is average.

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2.0

"Value for money could be better"

Value for money could be better.

Photos from travellers