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Neue Mainzer Str. 66-68, 60311, Frankfurt am Main, Germany

Review Score

Based on 1205 reviews

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8.3

Location

8.4

269 reviews

Room

7.9

499 reviews

Comfort

7.2

174 reviews

Service

6.3

217 reviews

Cleanliness

5.9

59 reviews

Breakfast

5.2

115 reviews

Food

4.4

47 reviews

WiFi

2.8

52 reviews

Value for money

2.7

125 reviews

100% Verified Real Reviews

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8.4

"Great location"

Great location. Pricey, inconvenient parking. Near downtown with great sightseeing and shopping. Close to public transport and the train.

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7.9

"Great room"

Big rooms with great beds and views, acceptably clean. Rooms are OK, as are furnishings, though A/C and maintenance are lacking. Bathrooms are large but with substandard cleaning. Kitchenettes and minibars are as expected. Shower can be a problem.

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7.2

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Deficient A/C and too noisy rooms.

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6.3

"Service is adequate"

Service acceptably professional, but bar staff is not great. Service is welcoming but the reception is subpar. Room service could have been improved. Booking process is sufficient.

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5.9

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.2

"Breakfast is average"

Breakfast is decent but expensive.

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4.4

"Food could be better"

Poor dining with a standard menu.

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2.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.7

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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8.1

"Great location"

Great location. Pricey, inconvenient parking. Near downtown with great sightseeing and shopping.

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8.0

"Great room"

Great beds, views, and large rooms, but so-so furniture. The bathrooms are large but otherwise not very highly rated. Rooms are mostly clean but with subpar maintenance, and A/C is poor. Rooms relatively new with decent minibars. Shower can be a problem.

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6.4

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking. Room service could have been improved.

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5.9

"Quite clean"

Room cleanliness is acceptable.

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5.6

"Breakfast is average"

Breakfast is decent but expensive.

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4.4

"Food could be better"

Food could be better.

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2.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.3

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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8.8

"Great location"

Great location.

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8.4

"Great room"

Amply-sized rooms with excellent beds and superb views. Poor maintenance in rooms and bathrooms.

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7.0

"Bar is awesome"

Bar is awesome.

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6.1

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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5.3

"Breakfast is average"

Breakfast is decent but expensive.

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4.5

"Food could be better"

Food could be better.

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4.1

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.7

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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8.4

"Great location"

Great location.

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7.6

"Great room"

Rooms are spacious, with nice views, but bathrooms are not great.

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7.2

"Rather comfortable"

Large, comfortable rooms.

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6.8

"Ordinary amenities"

Average hotel building.

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6.6

"Service is adequate"

Service is average, but very friendly.

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5.0

"Breakfast is average"

Breakfast can be improved.

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4.7

"Food could be better"

Food could be better.

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2.6

"Value for money could be better"

Value for money could be better.

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8.3

"Great location"

Great location.

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7.7

"Great room"

Lovely rooms with pleasant views.

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6.7

"Service is adequate"

Service is average, but very friendly.

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5.2

"Breakfast is average"

Breakfast is average.

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2.5

"Value for money could be better"

Value for money could be better.

Photos from travellers