cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Jiefang East Road No 2,Zhejiang , 310016, Hangzhou, China

Review Score

Based on 2219 reviews

heart

9.2

Vibe

8.8

440 reviews

Location

8.5

415 reviews

Amenities

7.9

284 reviews

Comfort

7.8

289 reviews

Room

7.5

658 reviews

Breakfast

7.4

153 reviews

Service

7.4

545 reviews

Bar and Beverages

6.9

14 reviews

Food

6.9

201 reviews

Value for money

5.6

115 reviews

Cleanliness

5.1

87 reviews

WiFi

3.0

10 reviews

100% Verified Real Reviews

grey circle

8.8

"Awesome vibe"

Awesome vibe. Luxurious Hotel. Friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Good for business people. Luxury hotel.

grey circle

8.5

"Great location"

Great location. Great accessibility by car with affordable parking. Shopping, restaurants and bars in the area are great. Close to public transport and the train. Awesome sightseeing, but far from downtown.

grey circle

7.9

"Great amenities"

Great buildings with exceptional entrance area, but outdated facilities. Elevator in need of updating. Beautiful architecture.

grey circle

7.8

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise levels are OK, but A/C is poor.

grey circle

7.5

"Great room"

Big rooms with excellent views, excellent balconies, and excellent beds. Bathrooms are large but with substandard cleaning. Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C. Rooms are older and poorly maintained, but kitchenettes are OK. Shower was ok.

grey circle

7.4

"Tasty breakfast"

Tasty breakfast.

grey circle

7.4

"Fantastic service"

Service generally professional but some complaints about housekeeping. Reception and management are fine. Great concierge service.

grey circle

6.9

"Standard bar"

Standard bar.

grey circle

6.9

"Food is all right"

Dining experience could be nicer. Affordable restaurant with a great menu, good seafood, and great desserts. Untasty beef dishes & steak.

grey circle

5.6

"Fairly good value for money"

Fairly good value for money. Affordable food.

grey circle

5.1

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

grey circle

3.0

"Complaints about WiFi"

Complaints about WiFi.

grey circle

8.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating.

grey circle

8.5

"Great location"

Great location with good access by car. Particularly good for shopping with average sightseeing options closeby. Close to public transport.

grey circle

7.9

"Great amenities"

Nice building.

grey circle

7.4

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Beds are alright, rooms are not so loud, but A/C is not great.

grey circle

7.3

"Tasty breakfast"

Tasty breakfast.

grey circle

7.2

"Fantastic service"

Reception is decent, with overall friendly and professional service.

grey circle

6.6

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Large, so-so bathroom. Deficient A/C in poorly-maintained rooms.

grey circle

5.5

"Fairly good value for money"

Fairly good value for money.

grey circle

5.1

"Quite clean"

Room cleanliness is acceptable.

grey circle

3.7

"Pool should be renewed"

Pool should be renewed.

grey circle

9.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area.

grey circle

8.7

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

grey circle

8.0

"Great amenities"

Great hotel buildings and entrance area.

grey circle

7.9

"Rather comfortable"

Large and comfortable room with little noise.

grey circle

7.6

"Tasty breakfast"

Tasty breakfast.

grey circle

7.5

"Great room"

Spacious rooms with excellent views. Decently clean rooms with okay bathrooms.

grey circle

7.5

"Fantastic service"

Service is welcoming but the reception is subpar.

grey circle

5.8

"Quite clean"

Room cleanliness is acceptable.

grey circle

5.3

"Fairly good value for money"

Fairly good value for money.

grey circle

8.7

"Awesome vibe"

Awesome vibe. Luxurious Hotel. Hotel could use some updating.

grey circle

8.6

"Great location"

Good location, close to public transport.

grey circle

7.9

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

grey circle

7.9

"Great amenities"

Nice building.

grey circle

7.2

"Great room"

Amply-sized rooms with excellent beds and superb views. Decently clean rooms with okay bathrooms.

grey circle

7.2

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

grey circle

7.1

"Tasty breakfast"

Tasty breakfast.

grey circle

5.9

"Fairly good value for money"

Fairly good value for money.

grey circle

5.0

"Quite clean"

Room cleanliness is OK, but overall cleanliness is lacking.

grey circle

8.8

"Awesome vibe"

Awesome vibe.

grey circle

8.5

"Great location"

Great location.

grey circle

8.0

"Great amenities"

Nice building.

grey circle

7.8

"Rather comfortable"

Large, comfortable rooms.

grey circle

7.6

"Fantastic service"

Fantastic service.

grey circle

7.3

"Great room"

Big rooms, although there are complaints about cleanliness.

grey circle

6.9

"Food is all right"

Food is all right.

grey circle

4.7

"Could use a good cleaning"

Rooms could be cleaner.

Upload your photos

Browse InterContinental HANGZHOU traveller photo gallery

Photos from travellers