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495 Collins Street , 3000, Melbourne, Australia

Review Score

Based on 2076 reviews

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8.8

Location

9.2

383 reviews

Bar and Beverages

8.7

45 reviews

Service

8.6

627 reviews

Breakfast

8.3

212 reviews

Vibe

7.9

227 reviews

Pool

7.7

56 reviews

Comfort

6.8

310 reviews

Room

6.4

627 reviews

Value for money

5.1

160 reviews

WiFi

4.9

28 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Near city centre with great sightseeing and nearby restaurants. Accessible by car, but parking is costly. Close to public transport and the train.

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8.7

"Bar is awesome"

Bar is awesome. Good bar service.

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8.6

"Fantastic service"

Average restaurant service, but friendly overall. Service is professional, especially at the bar, and reception is top-notch. Room service is average. Great concierge service. Housekeeping and management are lacking. Booking process should be better organized. Great valet service.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Hotel could use some updating. Luxurious Hotel. Entrance area is ok. Nice boutique hotel. Luxury hotel. Good for business people.

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7.7

"Great pool"

Great pool.

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6.8

"Comfortable"

Rooms are somewhat comfortable and decent sized, and very big. Wonderful beds, though bathrooms are only average size.

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6.4

"Room is all right"

Great beds, decent views, and reasonably clean rooms. Decently sized rooms with okay minibars. Old, inadequately maintained rooms with subpar TV's. Below average furnishing, balconies, and A/C. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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5.1

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Internet is affordable. Normally priced food.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.0

"Great location"

Great location. Good shopping and sightseeing.

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8.9

"Fantastic service"

Friendly service. Great concierge service.

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8.6

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.5

"Great pool"

Great pool.

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6.4

"Room is all right"

Decent views and room sizes. Comfortable beds. Mediocre sized, poorly cleaned bathrooms. Poorly maintained and cleaned rooms. Shower can be a problem. Poorly furnished with bad TV's and balconies.

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5.1

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost. Acceptable breakfast prices.

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4.8

"Complaints about WiFi"

Poor, over-priced WiFi.

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4.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.3

"Great location"

Great location.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Service is professional and friendly.

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7.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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7.2

"Great pool"

Great pool.

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6.1

"Room is all right"

Awesome beds, and reasonably clean rooms. Small rooms with low rated bathrooms.

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5.6

"Fairly good value for money"

Fairly good value for money.

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9.3

"Great location"

Great location.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.2

"Tasty breakfast"

Tasty breakfast.

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8.2

"Bar is awesome"

Bar is awesome.

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8.1

"Awesome vibe"

Awesome vibe. Stylish hotel. Hotel could use some updating.

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7.9

"Great amenities"

Nice building.

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7.3

"Delicious food"

Delicious food.

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6.8

"Comfortable"

Average comfort, noise, and size, but wonderful beds.

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6.7

"Room is all right"

Average-sized rooms with great beds.

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4.8

"Value for money could be better"

Value for money could be better.

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4.5

"Complaints about WiFi"

Complaints about WiFi.

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9.4

"Great location"

Great location.

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8.7

"Fantastic service"

Friendly service.

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8.0

"Great amenities"

Nice building.

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7.7

"Delicious food"

Delicious food.

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6.7

"Room is all right"

Average sized rooms.

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5.1

"Fairly good value for money"

Fairly good value for money.

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