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495 Collins Street , 3000, Melbourne, Australia

Review Score

Based on 2318 reviews

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8.9

Location

9.3

383 reviews

Service

8.7

599 reviews

Vibe

8.5

222 reviews

Breakfast

8.4

223 reviews

Bar and Beverages

8.4

61 reviews

Amenities

8.0

241 reviews

Comfort

6.8

319 reviews

Room

6.8

638 reviews

WiFi

6.5

23 reviews

Value for money

6.4

160 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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8.7

"Fantastic service"

Service and bar service are friendly. Reception is average, but service is professional. Great concierge service. Poorly rated housekeeping and restaurant service. Room service is average. Booking process should be better organized.

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8.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Luxurious Hotel. Hotel could use some updating. Entrance area is ok. Good choice for a city trip. Luxury hotel. Nice boutique hotel.

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8.4

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.4

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service.

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8.0

"Great amenities"

Well-equipped conference area and lovely hotel grounds. Hotel grounds and lobby are nice, but facilities are outdated. Beautiful architecture.

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6.8

"Comfortable"

Comfortable enough, with reasonable noise levels and superb beds. Small rooms and bathrooms with inadequate A/C.

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6.8

"Room is all right"

Decently clean rooms with okay minibars. Rooms are badly-kept, and old, with poor furniture, but nice beds. Smaller rooms with complaints about TVs, A/C, and views. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Balcony could be nicer.

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6.5

"Regular internet service"

Expensive but decent WiFi. Wifi quality could be improved.

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6.4

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Relatively high internet cost. Normally priced food.

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9.2

"Great location"

Great location near lots of shopping.

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8.8

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.6

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.9

"Ordinary pool"

Ordinary pool.

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6.4

"Room is all right"

Small rooms and bathrooms, acceptably clean. Comfortable beds. Badly maintained rooms with no views to speak of. Poorly furnished with bad TV's and balconies. Shower can be a problem.

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5.8

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost. Acceptable breakfast prices.

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4.5

"Complaints about WiFi"

Poor, over-priced WiFi.

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9.4

"Great location"

Great location near lots of shopping.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Friendly service.

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8.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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6.8

"Fairly good value for money"

Fairly good value for money.

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6.5

"Ordinary pool"

Ordinary pool.

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6.4

"Room is all right"

Awesome beds, and reasonably clean rooms. Small rooms with low rated bathrooms.

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9.4

"Great location"

Great location.

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8.7

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.3

"Awesome vibe"

Awesome vibe. Stylish hotel.

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8.0

"Great amenities"

Nice building.

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7.2

"Delicious food"

Delicious food.

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6.7

"Comfortable"

Small, decently comfortable rooms with excellent beds.

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6.4

"Room is all right"

Rooms are fine; small but very peaceful.

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6.0

"Fairly good value for money"

Fairly good value for money.

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9.4

"Great location"

Great location near lots of shopping.

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8.8

"Fantastic service"

Friendly service.

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7.9

"Great amenities"

Nice building.

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7.7

"Delicious food"

Delicious food.

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6.5

"Room is all right"

Room is all right.

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6.5

"Fairly good value for money"

Fairly good value for money.

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