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495 Collins Street , 3000, Melbourne, Australia

Review Score

Based on 2135 reviews

heart

8.9

Location

9.3

401 reviews

Service

8.8

625 reviews

Breakfast

8.3

210 reviews

Bar and Beverages

8.1

54 reviews

Vibe

8.0

225 reviews

Amenities

7.8

243 reviews

Comfort

6.8

318 reviews

Room

6.3

645 reviews

Value for money

5.7

156 reviews

WiFi

3.0

26 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking. Good accessibility by car. Close to public transport and the train.

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8.8

"Fantastic service"

Professional, friendly service, especially at the bar. Reception and management are fine, but housekeeping is below average. Great concierge service. Room service is average. Booking process should be better organized.

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8.3

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.1

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service.

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8.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Luxurious Hotel. Hotel could use some updating. Entrance area is ok. Nice boutique hotel. Luxury hotel. Good for business people.

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7.8

"Great amenities"

Well-equipped conference area and lovely hotel grounds. Nice hotel grounds and entrance area is alright. Beautiful architecture.

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6.8

"Comfortable"

Comfortable enough, with reasonable noise levels and superb beds. Small rooms and bathrooms with inadequate A/C.

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6.3

"Room is all right"

Small, poorly maintained, old, but relatively clean rooms. Comfortable beds. Small rooms and poorly cleaned bathrooms. Substandard furniture with poor A/C, TV's and balconies. Decent views and okay minibars.

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5.7

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Relatively high internet cost. Food is a bit overpriced.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.0

"Great location"

Great location near lots of shopping.

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8.9

"Fantastic service"

Reception is decent, with overall friendly and professional service. Room service is average. Great concierge service.

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8.3

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Hotel could use some updating. Entrance area is ok. Luxurious Hotel.

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6.6

"Ordinary pool"

Ordinary pool.

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6.0

"Room is all right"

Rooms are small, and views are lacking. Comfortable beds. Small rooms and poorly cleaned bathrooms. Poorly maintained and cleaned rooms. Poorly furnished with bad TV's and balconies. Shower can be a problem.

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5.4

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost. Acceptable breakfast prices.

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3.0

"Complaints about WiFi"

Poor, over-priced WiFi.

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9.4

"Great location"

Great location near lots of shopping.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Service is professional and friendly.

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7.9

"Awesome vibe"

Awesome vibe. Luxurious Hotel. Friendly atmosphere.

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6.3

"Ordinary pool"

Ordinary pool.

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6.1

"Room is all right"

Awesome beds, and reasonably clean rooms. Small rooms with low rated bathrooms.

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5.9

"Fairly good value for money"

Fairly good value for money.

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9.4

"Great location"

Great location.

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8.7

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.3

"Awesome vibe"

Awesome vibe. Stylish hotel.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.9

"Great amenities"

Nice building.

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7.6

"Bar is awesome"

Bar is awesome.

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7.0

"Rather comfortable"

Average comfort, noise, and size, but wonderful beds.

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6.6

"Room is all right"

Average-sized rooms with great beds.

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5.4

"Fairly good value for money"

Fairly good value for money.

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9.4

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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7.8

"Delicious food"

Delicious food.

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7.7

"Awesome vibe"

Awesome vibe.

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7.5

"Great amenities"

Nice building.

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6.7

"Comfortable"

Small, comfortable rooms.

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6.6

"Room is all right"

Small, but acceptable, rooms.

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5.9

"Fairly good value for money"

Fairly good value for money.

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