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495 Collins Street , 3000, Melbourne, Australia

Review Score

Based on 2410 reviews

heart

8.9

Location

9.3

390 reviews

Service

8.7

636 reviews

Bar and Beverages

8.6

57 reviews

Vibe

8.5

236 reviews

Breakfast

8.5

243 reviews

Amenities

7.6

251 reviews

Comfort

7.2

317 reviews

Room

7.1

665 reviews

Value for money

5.9

161 reviews

WiFi

5.8

25 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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8.7

"Fantastic service"

Professional, friendly service, especially at the bar. Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Great concierge service. Room service is average. Great valet service.

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8.6

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service.

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8.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Hotel could use some updating. Luxurious Hotel. Entrance area is ok. Good choice for a city trip. Nice boutique hotel. Luxury hotel.

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8.5

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.6

"Great amenities"

Well-equipped conference area and lovely hotel grounds. Outdated facilities with a decent entrance area. Beautiful architecture.

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7.2

"Very comfortable"

Very comfortable stay with great beds, and acceptable rooms. Small bathrooms and inadequate A/C.

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7.1

"Great room"

Moderately-sized rooms with great beds. Rooms are clean, with OK views but lacking in maintenance. Small rooms and poorly cleaned bathrooms. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem. Unimpressive balconies and bad TVs.

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5.9

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Relatively high internet cost. Food is a bit overpriced.

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5.8

"Regular internet service"

Expensive but decent WiFi. Wifi quality could be improved.

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9.2

"Great location"

Great location near lots of shopping.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.7

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.1

"Great pool"

Great pool.

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6.6

"Room is all right"

Rooms are okay but insufficiently maintained. Comfortable beds. Bathrooms are moderately-sized, but substandard. TV's not great and no view. Shower can be a problem.

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5.6

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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4.0

"Complaints about WiFi"

Poor, over-priced WiFi.

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9.4

"Great location"

Great location near lots of shopping.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.0

"Fantastic service"

Fantastic service.

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8.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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7.7

"Delicious food"

Delicious food.

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6.7

"Ordinary pool"

Ordinary pool.

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6.4

"Fairly good value for money"

Fairly good value for money.

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6.2

"Room is all right"

Awesome beds, and reasonably clean rooms. Small rooms with low rated bathrooms.

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9.4

"Great location"

Great location.

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8.8

"Fantastic service"

Friendly service.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.3

"Awesome vibe"

Awesome vibe.

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7.8

"Great amenities"

Nice building.

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7.4

"Delicious food"

Delicious food.

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7.3

"Very comfortable"

Comfortable rooms and beds.

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6.8

"Room is all right"

Great beds in okay rooms.

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5.7

"Fairly good value for money"

Fairly good value for money.

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9.1

"Great location"

Great location near lots of shopping.

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8.7

"Fantastic service"

Friendly service.

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7.9

"Delicious food"

Delicious food.

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7.6

"Great amenities"

Nice building.

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6.7

"Room is all right"

Room is all right.

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6.1

"Fairly good value for money"

Fairly good value for money.

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