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495 Collins Street , 3000, Melbourne, Australia

Review Score

Based on 2456 reviews

heart

8.9

Location

9.4

397 reviews

Service

8.9

638 reviews

Bar and Beverages

8.5

66 reviews

Vibe

8.4

237 reviews

Breakfast

8.2

261 reviews

Amenities

7.9

261 reviews

Room

7.2

661 reviews

Comfort

7.2

318 reviews

Pool

6.9

54 reviews

WiFi

6.6

23 reviews

Value for money

6.1

151 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking. Close to public transport and the train. Good accessibility by car.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception. Room service is average. Poorly rated housekeeping and restaurant service. Great concierge service. Bar service is acceptable. Great valet service.

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8.5

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Bar service is acceptable.

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8.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area. Nice boutique hotel. Luxury hotel. Nice for romantic trips.

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8.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.9

"Great amenities"

Great buildings with nice entrance area and conference rooms. Hotel grounds are pleasant, but facilities are outdated. Beautiful architecture.

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7.2

"Great room"

Excellent rooms with wonderful beds. Rooms are moderately sized and clean but could use some updates. Mediocre sized, poorly cleaned bathrooms. Poorly maintained rooms with subpar televisions, air conditioning, and views. Average minibars and furniture. Shower can be a problem.

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7.2

"Very comfortable"

Average size, comfortable rooms with particularly comfy beds. Air conditioning is poor, but bathroom size and noise level are acceptable.

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6.9

"Ordinary pool"

Ordinary pool.

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6.6

"Regular internet service"

Expensive but decent WiFi. Wifi quality could be improved.

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6.1

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Relatively high internet cost. Normally priced food.

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9.3

"Great location"

Great location near lots of shopping.

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8.8

"Fantastic service"

Friendly service and great reception.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.1

"Great pool"

Great pool.

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6.5

"Room is all right"

Rooms are of average size, and moderately well-maintained, with nice beds. Poor maintenance in rooms and bathrooms. TV's not great and no view. Shower can be a problem.

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5.7

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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4.6

"Complaints about WiFi"

Poor, over-priced WiFi.

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9.5

"Great location"

Great location near lots of shopping.

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8.3

"Fantastic service"

Friendly service.

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8.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.2

"Delicious food"

Delicious food.

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6.5

"Fairly good value for money"

Fairly good value for money.

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6.3

"Room is all right"

Room is all right.

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9.2

"Great location"

Great location near lots of shopping.

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8.9

"Fantastic service"

Fantastic service.

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7.9

"Great amenities"

Nice building.

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6.7

"Room is all right"

Room is all right.

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6.4

"Fairly good value for money"

Fairly good value for money.

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9.5

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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8.2

"Awesome vibe"

Awesome vibe.

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8.1

"Great amenities"

Nice building.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.3

"Very comfortable"

Comfortable rooms and beds.

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7.0

"Delicious food"

Delicious food.

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6.9

"Room is all right"

Great beds in okay rooms.

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5.8

"Fairly good value for money"

Fairly good value for money.

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