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495 Collins Street , 3000, Melbourne, Australia

Review Score

Based on 2181 reviews

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8.9

Location

9.1

377 reviews

Service

8.7

598 reviews

Breakfast

8.5

209 reviews

Pool

7.8

56 reviews

Bar and Beverages

7.8

54 reviews

Vibe

7.4

214 reviews

Comfort

6.7

312 reviews

Room

5.9

628 reviews

Value for money

5.2

156 reviews

Cleanliness

4.7

109 reviews

WiFi

2.7

25 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking. Close to public transport and the train. Standard parking prices.

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8.7

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Decent management, reception, and restaurant service. Great concierge service. Room service is average. Bar service is acceptable. Booking process should be better organized.

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8.5

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.8

"Great pool"

Great pool.

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7.8

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Bar service is acceptable.

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7.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Hotel could use some updating. Luxurious Hotel. Entrance area is ok. Nice boutique hotel. Luxury hotel. Good for business people.

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6.7

"Comfortable"

Great beds in a somewhat comfortable room, though room and bathroom size is lacking.

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5.9

"Room is all right"

Great beds in okay rooms. Guests complain about room maintenance, size, and cleanliness. Small rooms and poorly cleaned bathrooms. Unimpressive balconies and bad TVs. Average view. Shower can be a problem.

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5.2

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Relatively high internet cost. Food is a bit overpriced.

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4.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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2.7

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.9

"Great location"

Great location near lots of shopping.

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8.8

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.6

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.8

"Great pool"

Great pool.

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5.5

"Room is all right"

Rooms are small, and views are lacking. Comfortable beds. Small rooms and poorly cleaned bathrooms. Poorly maintained and cleaned rooms. Unimpressive balconies and bad TVs. Shower can be a problem.

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4.9

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Acceptable breakfast prices.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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2.5

"Complaints about WiFi"

Poor, over-priced WiFi.

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9.3

"Great location"

Great location near lots of shopping.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Service is professional and friendly.

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7.6

"Great pool"

Great pool.

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7.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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7.1

"Delicious food"

Delicious food.

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5.9

"Room is all right"

Great beds in okay rooms. Small, poorly cleaned rooms and subpar bathrooms.

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5.5

"Fairly good value for money"

Fairly good value for money.

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9.3

"Great location"

Great location.

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8.8

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.3

"Tasty breakfast"

Tasty breakfast.

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7.8

"Awesome vibe"

Awesome vibe. Stylish hotel.

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7.7

"Great amenities"

Nice building.

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7.3

"Bar is awesome"

Bar is awesome.

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6.7

"Comfortable"

Small rooms with great beds and good noise levels.

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6.1

"Room is all right"

Rooms are fine; small but very peaceful.

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5.0

"Fairly good value for money"

Fairly good value for money.

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9.3

"Great location"

Great location near lots of shopping.

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8.8

"Fantastic service"

Friendly service.

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7.5

"Great amenities"

Nice building.

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6.4

"Room is all right"

Small, but acceptable, rooms.

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5.5

"Fairly good value for money"

Fairly good value for money.

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