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BLVD KUKULKAN KM 7.5,ZONA HOTELERA , 77500, Quintana Roo, Mexico

Review Score

Based on 915 reviews

heart

8.9

Beach

9.6

279 reviews

Location

9.3

173 reviews

Bar and Beverages

8.8

20 reviews

Service

8.4

297 reviews

Vibe

8.2

80 reviews

Breakfast

7.8

85 reviews

Room

7.2

235 reviews

Wellness Area

6.1

20 reviews

WiFi

5.9

23 reviews

Value for money

5.6

98 reviews

100% Verified Real Reviews

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9.6

"Beautiful beach"

Clean beach.

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9.3

"Great location"

Good location, close to public transport. Near city centre with nearby beaches, restaurants, bars, and shopping. Sightseeing is average.

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8.8

"Bar is awesome"

Bar is awesome.

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8.4

"Fantastic service"

Service is friendly and professional, especially the pool/beach service. Service at reception and in restaurant are okay. Wonderful management and housekeeping staff. Room service is perfect. Recreation staff could be nicer. Booking process should be better organized.

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8.2

"Awesome vibe"

Awesome vibe. Relatively modern hotel. Pleasant entrance area. Luxurious Hotel. Stylish hotel. Nice for romantic trips. Awesome for families. Luxury hotel.

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7.8

"Tasty breakfast"

Great and affordable breakfast.

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7.2

"Great room"

New rooms with excellent beds and wonderful views. Large, clean rooms with complaints about bathrooms. Badly maintained rooms with poor minibars and kitchenettes. Below average furnishing, balconies, and A/C. Shower can be a problem.

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6.1

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

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5.9

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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5.6

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced. Fair breakfast prices. Internet is affordable.

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9.5

"Beautiful beach"

Beautiful beach.

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9.5

"Great location"

Great location, near nice bars and restaurants.

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8.2

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.4

"Awesome vibe"

Awesome vibe. Relatively modern hotel. Friendly atmosphere.

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7.0

"Rather comfortable"

Very comfortable stay with great beds, and acceptable rooms.

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6.8

"Room is all right"

Average sized rooms with great views and comfortable beds.

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5.9

"Fairly good value for money"

Fairly good value for money.

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9.7

"Beautiful beach"

Beautiful beach.

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9.2

"Great location"

Great location.

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8.8

"Clean"

Clean.

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8.3

"Fantastic service"

Friendly service.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.2

"Comfortable"

Somewhat comfortable and acceptably sized rooms.

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6.2

"Room is all right"

Okay-sized rooms with good views.

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5.8

"Fairly good value for money"

Fairly good value for money.

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9.6

"Beautiful beach"

Beautiful beach.

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6.7

"Room is all right"

Room is all right.

Photos from travellers