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BLVD KUKULKAN KM 7.5,ZONA HOTELERA , 77500, Quintana Roo, Mexico

Review Score

Based on 728 reviews

heart

8.9

Beach

9.5

251 reviews

Location

9.4

157 reviews

Service

8.9

250 reviews

Breakfast

8.1

76 reviews

Amenities

7.2

110 reviews

Comfort

6.9

113 reviews

Room

6.7

207 reviews

Wellness Area

5.7

20 reviews

WiFi

3.8

19 reviews

100% Verified Real Reviews

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9.5

"Beautiful beach"

Clean beach.

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9.4

"Great location"

Good location, close to public transport. Near city centre with nearby beaches, restaurants, bars, and shopping. Accessibility by car can be a challenge.

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8.9

"Fantastic service"

Friendly service, management and restaurant service. Room service is perfect. Booking process should be better organized.

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8.1

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.2

"Great amenities"

Old facilities, but pleasant hotel buildings. Entrance area is ok. Beautiful architecture. Elevator in need of updating.

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6.9

"Comfortable"

Average comfort, noise, and size, but wonderful beds.

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6.7

"Room is all right"

Rooms are an okay size but the bathrooms are poorly reviewed. Tidy, modern rooms with great beds and excellent views. Subpar furniture and balconies.

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5.7

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.6

"Great location"

Great location, near nice bars and restaurants.

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9.2

"Beautiful beach"

Beautiful beach.

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8.7

"Fantastic service"

Service is welcoming but the reception is subpar.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.8

"Bar is awesome"

Bar is awesome.

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7.0

"Great amenities"

Average hotel building.

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6.8

"Comfortable"

Average comfort, noise, and size, but wonderful beds.

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6.5

"Room is all right"

Decently sized rooms, but poorly maintained. Clean rooms with wonderful beds and stunning views.

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6.1

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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3.4

"Complaints about WiFi"

Complaints about WiFi.

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9.6

"Beautiful beach"

Beautiful beach.

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9.0

"Fantastic service"

Friendly service.

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8.9

"Great location"

Great location.

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7.1

"Awesome vibe"

Awesome vibe. Relatively modern hotel.

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7.0

"Great amenities"

Nice buildings, and decent amenities.

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6.8

"Fairly good value for money"

Fairly good value for money.

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6.3

"Room is all right"

Okay-sized rooms with good views.

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6.1

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough.

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9.6

"Beautiful beach"

Beautiful beach.

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8.8

"Fantastic service"

Friendly service.

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7.3

"Great amenities"

Great amenities.

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7.1

"Rather comfortable"

Comfortable rooms and beds.

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6.5

"Room is all right"

Great beds in okay rooms.

Photos from travellers