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Hotel - Review and Rate

Review Score
Based on 6460 hotel reviews

heart_hoteldetailed

8.4

Breakfast

8.5

Room

8.5

Location

8.4

Service

7.0

WiFi

6.7

Wellness Area

5.8

Cleanliness

5.8

Pool

3.3

InterContinental YOKOHAMA GRAND

InterContinental YOKOHAMA GRAND

1-1-1 Minatomirai,Nishi-Ku , 220-8522, Yokohama-Shi, Japan

Rating: 8.4 out of 10 (6460 Reviews)

100% Verified Real Reviews

8.5

Tasty breakfast

  • Tasty yet pricey breakfasts.

8.5

Great room

  • Poorly maintained and cleaned, with old but spacious, rooms.
  • Comfortable beds, nice furniture and lovely views from impressive balconies.
  • Bathrooms are large but with substandard cleaning.
  • Guests complained about kitchenettes, minibars, TV's, and A/C.
  • Shower can be a problem.

8.4

Great location

  • Great location.
  • Easy car access but inadequate parking.
  • Shopping is ok.
  • Close to the city centre, the beach, restaurants, and bars, with fantastic sightseeing.
  • Medium distance to train station.
  • Close to public transport.
  • Standard parking prices.

7.0

Fantastic service

  • Great service, but bad reception.
  • Friendly, professional service, especially in the restaurant, but so-so housekeeping.
  • Room service is perfect.
  • Booking process is sufficient.
  • Recreation staff is nice.
  • Great valet service.

6.7

Regular internet service

  • Regular internet service.

5.8

Sufficient wellness & sports facilities

  • Average wellness and fitness area.
  • Wellness & sports facilities could use better cleaning.

5.8

Quite clean

  • Moderately clean hotel facilities.
  • Rooms, bathrooms and dining area all need more cleaning.
  • Wellness & sports facilities could use better cleaning.

3.3

Pool should be renewed

  • Pool should be renewed.

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Hotel:

InterContinental YOKOHAMA GRAND