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84-86 The Esplanade , 4217, Surfers Paradise, Australia

Review Score

Based on 1648 reviews

heart

6.6

Location

9.4

439 reviews

Breakfast

5.8

12 reviews

Service

5.6

285 reviews

Room

4.9

725 reviews

WiFi

4.5

26 reviews

Comfort

3.8

260 reviews

Vibe

1.7

202 reviews

Amenities

1.7

245 reviews

100% Verified Real Reviews

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9.4

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach. Average parking. Excellent sightseeing, restaurants and bars nearby. Affordable parking.

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5.8

"Breakfast is average"

Breakfast is average.

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5.6

"Service is adequate"

The service was acceptably friendly and professional, with decent reception staff. Housekeeping and management are lacking. Room service is average. Booking process is sufficient. Hotel security can be an issue.

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4.9

"Room needs to be improved"

Rooms need more cleaning and maintenance, with poorly rated minibars. Views are beautiful, but rooms are old and small with poor beds. Small rooms and poorly cleaned bathrooms. Poorly furnished with bad TV's and balconies.

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4.5

"Complaints about WiFi"

Poor, over-priced WiFi. Average wifi quality.

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3.8

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel is relatively stylish. Hotel is fairly plain.

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1.7

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating. Lacking in outdoor sports facilities. Terrace is not particularly attractive.

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9.0

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach. Average parking. Affordable parking.

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6.2

"Ordinary pool"

Ordinary pool.

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5.7

"Breakfast is average"

Breakfast is average.

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4.9

"Service could be improved"

Service could be improved. Professional, decently friendly service, with okay reception. Room service is average.

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4.7

"Complaints about WiFi"

Complaints about WiFi. Average wifi quality.

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4.6

"Room needs to be improved"

Poorly cleaned rooms and bathrooms with substandard TV's and furniture. Views are beautiful, but rooms are old and small with poor beds. Subpar balconies in poorly maintained rooms. Shower can be a problem.

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3.5

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

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3.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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1.7

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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9.4

"Great location"

Great location. Great shopping and the beach nearby. Average parking. Affordable parking.

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5.7

"Service is adequate"

Service is friendly enough, with acceptable reception staff.

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4.6

"Complaints about WiFi"

Complaints about WiFi.

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4.0

"Room needs to be improved"

Guests complain about room maintenance, size, and cleanliness. Problems with bathroom cleanliness, furnishing, and kitchenettes. Great view. Adequate balcony.

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3.5

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.8

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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9.4

"Great location"

Excellent location near the beach with acceptable parking.

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7.7

"Best value for money"

Best value for money.

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5.5

"Service is adequate"

Service is relatively friendly.

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5.0

"Room is all right"

Average rooms, poorly cleaned and maintained. Small rooms, and unpleasant bathrooms and beds, but great views. Subpar balconies, A/C, and furniture in outdated rooms.

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3.7

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.5

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

Photos from travellers