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1-23-1 Nishi Shinjuku, Shinjuku-ku, Tokyo , 160-0023, Tokyo, Japan

Review Score

Based on 734 reviews

heart

7.9

Location

9.5

340 reviews

Service

8.9

183 reviews

Breakfast

8.6

24 reviews

Comfort

6.2

145 reviews

Room

5.8

262 reviews

Amenities

3.0

45 reviews

Vibe

2.6

75 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location with good access by car. Close to public transport and the train. Shopping, restaurants and bars in the area are great.

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8.9

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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8.6

"Tasty breakfast"

Tasty breakfast.

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6.2

"Comfortable"

Mediocre comfort, room sizes and beds. Large bathrooms, but inadequate A/C.

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5.8

"Room is all right"

Beds, room sizes and maintenance levels are average. Old, poorly maintained rooms with substandard A/C and furnishings. Bathrooms are large but with substandard cleaning.

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3.0

"Amenities are not the best"

Facilities in need of refurbishment.

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2.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Perfect airport hotel. Good choice for a city trip. Suitable for solo travelers.

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9.7

"Great location"

Great location, close to the train station. Shopping, restaurants and bars in the area are great.

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8.6

"Fantastic service"

Friendly service.

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5.9

"Comfortable"

Mediocre comfort, room sizes and beds.

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5.6

"Room is all right"

Average-sized rooms with alright beds. Rooms could be cleaner.

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4.9

"Could use a good cleaning"

Rooms could be cleaner.

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9.6

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.9

"Fantastic service"

Fantastic service.

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6.2

"Comfortable"

Comfortable.

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5.7

"Room is all right"

Room is all right.

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3.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.4

"Great location"

Great location.

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9.1

"Fantastic service"

Fantastic service.

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5.8

"Room is all right"

Room is all right.

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