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JW Marriott Chicago

  • hotel stars
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151 West Adams Street , 60603, Chicago, United States of America

Review score

Based on 903 hotel review

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9.0

Service

9.4

239 reviews

Cleanliness

9.1

80 reviews

Location

8.9

138 reviews

Amenities

8.8

90 reviews

Food

8.7

40 reviews

Pool

8.6

7 reviews

Wellness Area

8.4

21 reviews

Room

7.9

257 reviews

Breakfast

6.7

34 reviews

Value for money

4.8

64 reviews

WiFi

3.6

35 reviews

100% Verified Real Reviews

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9.4

"Fantastic service"

Generally friendly service, with decent bar service and excellent restaurant service. Professional service and great reception, but poor housekeeping. Room service is perfect. Great concierge service. Great valet service.

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9.1

"Clean"

Clean hotel facilities. Clean rooms.

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8.9

"Great location"

Great location, close to the train station. Pricey, inconvenient parking. Good shopping and sightseeing.

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8.8

"Great amenities"

Great buildings with nice entrance area and conference rooms. Beautiful architecture.

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8.7

"Delicious food"

Delicious food.

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8.6

"Great pool"

Great pool.

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8.4

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.9

"Great room"

Big, clean, and new rooms with large bathrooms. Acceptably maintained rooms with mediocre beds and furniture. Average view. Great shower. Minibar can be a problem.

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6.7

"Breakfast is average"

Breakfast is decent but expensive.

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4.8

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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3.6

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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9.3

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception.

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9.1

"Clean"

Clean rooms.

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8.9

"Great location"

Great location.

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8.9

"Awesome vibe"

Awesome vibe.

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8.7

"Great amenities"

Nice building.

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7.7

"Great room"

Clean, spacious rooms with nice bathrooms and adequate beds.

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6.7

"Breakfast is average"

Breakfast is average.

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4.3

"Value for money could be better"

Value for money could be better.

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3.4

"WiFi system needs upgrading"

WiFi system needs upgrading.

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9.2

"Fantastic service"

Friendly service.

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9.1

"Great location"

Great location.

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8.7

"Clean"

Clean rooms.

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7.3

"Rather comfortable"

Comfortable, spacious rooms, especially the bathrooms, with lovely beds.

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7.0

"Great room"

Large clean rooms with big bathrooms. Average beds.

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6.4

"Breakfast is average"

Breakfast is average.

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4.9

"Value for money could be better"

Value for money could be better.

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4.2

"WiFi system needs upgrading"

WiFi system needs upgrading.

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7.8

"Great room"

Great room.

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9.5

"Fantastic service"

Fantastic service.

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7.4

"Great room"

Great room.

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