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183 Jalan Bukit Bintang , 55100, Kuala Lumpur, Malaysia

Review Score

Based on 2502 reviews

heart

8.8

Location

9.7

592 reviews

Service

9.0

574 reviews

Food

8.3

127 reviews

Breakfast

8.0

172 reviews

Cleanliness

7.7

77 reviews

Room

7.1

363 reviews

Comfort

5.3

197 reviews

Amenities

4.7

159 reviews

Wellness Area

3.6

23 reviews

WiFi

2.6

72 reviews

100% Verified Real Reviews

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9.7

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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9.0

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Room service is perfect. Booking process is sufficient.

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8.3

"Delicious food"

Great menu and food, with unexceptional desserts.

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8.0

"Tasty breakfast"

Great and affordable breakfast.

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7.7

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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7.1

"Great room"

The rooms are average sized, but are clean and have excellent views. Outdated, badly maintained rooms with poor furniture. Impressive bathroom. Bathrooms clean enough and adequately sized. Shower can be a problem.

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5.3

"Comfortable"

Decently comfortable but somewhat noisy. Room and bathroom sized adequately.

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4.7

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Good meeting & event facilities. Unspectacular architecture.

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3.6

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.7

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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8.8

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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8.3

"Delicious food"

Delicious food.

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7.9

"Tasty breakfast"

Great and affordable breakfast.

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6.9

"Room is all right"

Decently sized rooms, but poorly maintained. Rooms are clean with excellent beds and great bathrooms.

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5.9

"Comfortable"

Comfortable, reasonably large rooms with excellent beds, but noisy.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location near lots of shopping.

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8.9

"Fantastic service"

Great reception with professional, welcoming service.

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7.7

"Clean"

Rooms are clean, but bathrooms are only so-so.

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7.7

"Tasty breakfast"

Great and affordable breakfast.

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7.2

"Great room"

Clean, decently-sized rooms with average beds and lovely views. Outdated, badly maintained rooms with poor furniture. Nice, moderately clean bathrooms.

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5.4

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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4.7

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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3.2

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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9.0

"Fantastic service"

Friendly service.

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8.3

"Delicious food"

Delicious food.

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8.1

"Clean"

Clean rooms.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.0

"Great room"

Tidy, adequately-sized rooms but outdated.

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6.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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4.9

"More comfort would be nice"

Fair sized rooms, though noisy and uncomfortable.

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4.8

"Amenities are not the best"

Facilities in need of refurbishment.

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2.8

"Complaints about WiFi"

Complaints about WiFi.

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9.7

"Great location"

Great location near lots of shopping.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.2

"Best value for money"

Best value for money.

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6.9

"Room is all right"

Room size is average, as are the beds, though old looking. Impressive bathroom.

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5.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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4.9

"More comfort would be nice"

Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking.

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4.3

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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