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399 Nanjing West Road, Huangpu District , 200003, Shanghai, China

Review Score

Based on 1667 reviews

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9.2

Location

9.5

461 reviews

Wellness Area

8.5

13 reviews

Service

8.5

442 reviews

Breakfast

8.3

170 reviews

Bar and Beverages

8.3

13 reviews

Food

8.0

169 reviews

Room

7.7

452 reviews

Amenities

7.6

181 reviews

WiFi

5.3

28 reviews

Value for money

5.2

120 reviews

100% Verified Real Reviews

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9.5

"Great location"

Good location, close to public transport. Convenient car access and well-priced parking. Central location with great sightseeing, dining out and shopping. Average parking.

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8.5

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.5

"Fantastic service"

Great, friendly housekeeping. Professional service, management and reception.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.3

"Bar is awesome"

Bar is awesome.

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8.0

"Delicious food"

Great menu, especially seafood and desserts. Restaurant is expensive with an average dining experience.

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7.7

"Great room"

Lovely rooms with pleasant views. Acceptable room size with adequate furnishing, but with poor A/C and some maintenance issues. Great kitchenettes, TV's, and beds. Bathrooms are large but with substandard cleaning. Rooms in need of an update. Shower can be a problem.

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7.6

"Great amenities"

Well-equipped conference area and lovely hotel grounds. Outdated facilities with a decent entrance area. Elevator in need of updating.

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5.3

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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5.2

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Internet is affordable.

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9.3

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport.

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8.5

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.2

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great room"

Clean rooms with wonderful beds and stunning views. Bathrooms and room size are acceptable.

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7.9

"Great amenities"

Nice building.

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7.9

"Delicious food"

Delicious food.

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5.7

"Regular internet service"

WiFi is decent and okay-priced.

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5.4

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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9.5

"Great location"

Great location with good access by car.

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8.5

"Fantastic service"

Service is professional and friendly.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great room"

The rooms are average sized, but are clean and have excellent views.

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4.5

"Value for money could be better"

Value for money could be better.

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9.4

"Great location"

Great location with good access by car.

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8.8

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.1

"Delicious food"

Delicious food.

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7.8

"Great amenities"

Nice building.

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7.3

"Great room"

Small rooms with nice views, but poor bathrooms. Average-sized rooms with alright beds.

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5.7

"Fairly good value for money"

Fairly good value for money.

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5.4

"Regular internet service"

Regular internet service.

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9.6

"Great location"

Great location.

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8.6

"Fantastic service"

Service is professional and friendly.

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8.3

"Tasty breakfast"

Tasty breakfast.

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7.7

"Great amenities"

Nice building.

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7.6

"Delicious food"

Delicious food.

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7.5

"Great room"

Great rooms, with comfortable beds and lovely views. Average sized rooms.

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7.0

"Rather comfortable"

Room size and comfort are OK, but beds are great.

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4.8

"Value for money could be better"

Value for money could be better.

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