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Jalan Embong Malang 85-89 , 60261, Surabaya, Indonesia

Review Score

Based on 2256 reviews

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9.1

Service

9.4

536 reviews

Location

9.1

180 reviews

Cleanliness

8.6

150 reviews

Room

7.9

429 reviews

Breakfast

7.5

213 reviews

Bar and Beverages

2.9

5 reviews

WiFi

2.4

22 reviews

100% Verified Real Reviews

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9.4

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service. Great hotel security.

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9.1

"Great location"

Great location near lots of shopping. Easy car access but inadequate parking.

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8.6

"Clean"

Clean hotel facilities. Clean rooms and bathrooms. Moderately clean pool area.

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7.9

"Great room"

Large rooms with clean bathrooms. TV's, beds and views are impressive. Outdated rooms needing maintenance, but the furniture is alright.

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7.5

"Tasty breakfast"

Tasty breakfast.

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2.9

"Bar could improve"

Bar could improve.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Fantastic service"

Service is professional and friendly.

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9.0

"Great location"

Great location near lots of shopping.

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8.8

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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8.2

"Great room"

Large, clean rooms with excellent beds.

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7.5

"Tasty breakfast"

Tasty breakfast.

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9.3

"Fantastic service"

Service is professional and friendly.

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9.2

"Great location"

Great location.

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7.7

"Great room"

Large, tidy rooms with comfy beds, yet poor bathrooms.

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7.6

"Tasty breakfast"

Tasty breakfast.

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9.4

"Fantastic service"

Fantastic service.

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9.2

"Great location"

Great location near lots of shopping.

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7.9

"Great room"

Spacious rooms.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.0

"Decent vibe"

Decent vibe. Hotel could use some updating.

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9.3

"Fantastic service"

Friendly service and great reception.

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9.1

"Great location"

Great location.

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8.7

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.8

"Great room"

Large, tidy rooms with comfy beds, yet poor bathrooms.

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7.0

"Tasty breakfast"

Tasty breakfast.

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5.9

"Decent vibe"

Decent vibe. Hotel could use some updating.

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