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Jalan Embong Malang 85-89 , 60261, Surabaya, Indonesia

Review Score

Based on 2221 reviews

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9.1

Service

9.3

527 reviews

Location

9.3

169 reviews

Cleanliness

8.5

154 reviews

Room

8.0

430 reviews

Breakfast

7.7

215 reviews

Pool

5.8

45 reviews

WiFi

4.8

22 reviews

100% Verified Real Reviews

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9.3

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service. Great hotel security.

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9.3

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.5

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.0

"Great room"

Spacious and tidy rooms. TV's, beds and views are impressive. Decently-clean rooms with spacious bathrooms. Outdated rooms needing maintenance, but the furniture is alright. Great shower.

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7.7

"Tasty breakfast"

Tasty breakfast.

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5.8

"Ordinary pool"

Ordinary pool.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location.

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9.2

"Fantastic service"

Friendly service.

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8.4

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.8

"Great room"

Clean, large rooms with awesome beds and acceptable bathrooms.

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7.7

"Tasty breakfast"

Tasty breakfast.

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9.3

"Great location"

Great location near lots of shopping.

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9.1

"Fantastic service"

Friendly service and great reception.

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8.7

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.8

"Great room"

Clean, large rooms with awesome beds and acceptable bathrooms.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.3

"Decent vibe"

Decent vibe. Hotel could use some updating.

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9.3

"Great location"

Great location near lots of shopping.

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9.0

"Fantastic service"

Friendly service.

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8.8

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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8.3

"Great room"

Large, clean rooms with excellent beds.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.7

"Food is all right"

Food is all right.

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9.3

"Fantastic service"

Fantastic service.

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9.2

"Great location"

Great location near lots of shopping.

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8.4

"Rather comfortable"

Large, comfortable rooms.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.9

"Great room"

Spacious rooms.

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6.8

"Ordinary amenities"

Average hotel building.

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6.2

"Decent vibe"

Decent vibe. Hotel could use some updating.

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