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Jalan Embong Malang 85-89 , 60261, Surabaya, Indonesia

Review Score

Based on 3760 reviews

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9.3

Service

9.3

715 reviews

Location

8.9

236 reviews

Cleanliness

8.8

202 reviews

Room

8.7

534 reviews

Comfort

8.6

220 reviews

Breakfast

8.2

281 reviews

Pool

5.9

65 reviews

WiFi

5.7

22 reviews

Bar and Beverages

2.5

6 reviews

100% Verified Real Reviews

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9.3

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Good shuttle service. Great hotel security.

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8.9

"Great location"

Great location. Near to the city centre with good shopping options nearby. Good car access, but so-so parking.

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8.8

"Clean"

Clean hotel facilities. Pool surroundings and rooms are immaculate. Bathroom needs cleaning.

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8.7

"Great room"

Spacious, clean rooms with nice furniture. TV's, beds and views are impressive. Bathrooms are large but with substandard cleaning. Outdated, poorly maintained rooms with insufficient A/C. Great shower.

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8.6

"Rather comfortable"

Comfortable, spacious rooms, but deficient A/C. Tranquil room with excellent beds and sizable bathrooms.

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8.2

"Tasty breakfast"

Tasty breakfast.

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5.9

"Ordinary pool"

Ordinary pool. Clean pool area.

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5.7

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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2.5

"Bar could improve"

Bar could improve.

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9.2

"Fantastic service"

Friendly service and great reception.

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8.9

"Great location"

Great location near lots of shopping.

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8.6

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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8.5

"Clean"

Clean rooms.

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8.3

"Great room"

Clean, large rooms with awesome beds and acceptable bathrooms.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.3

"Awesome vibe"

Awesome vibe.

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9.0

"Great location"

Great location near lots of shopping.

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8.9

"Fantastic service"

Friendly service.

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8.7

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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8.5

"Great room"

Comfortable beds in spacious rooms.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.5

"Delicious food"

Delicious food.

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9.3

"Fantastic service"

Fantastic service.

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9.0

"Great location"

Great location near lots of shopping.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.3

"Rather comfortable"

Rather comfortable.

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8.2

"Great room"

Great room.

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6.9

"Decent vibe"

Decent vibe. Hotel could use some updating.

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9.3

"Fantastic service"

Friendly service.

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8.9

"Great location"

Great location.

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8.4

"Great room"

Comfortable beds in spacious rooms.

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8.4

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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8.0

"Tasty breakfast"

Tasty breakfast.

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