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Jalan Embong Malang 85-89 , 60261, Surabaya, Indonesia

Review Score

Based on 1892 reviews

heart

9.0

Service

9.3

479 reviews

Location

9.2

183 reviews

Comfort

8.8

171 reviews

Breakfast

8.2

184 reviews

Room

7.8

391 reviews

WiFi

5.5

17 reviews

Pool

5.3

42 reviews

Bar and Beverages

3.3

6 reviews

100% Verified Real Reviews

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9.3

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service. Great hotel security.

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9.2

"Great location"

Great location. Near to the city centre with good shopping options nearby. Good car access, but so-so parking.

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8.8

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.8

"Great room"

Great beds in clean rooms, with wonderful views and nice TVs. Spacious rooms. Old rooms with lacking maintenance, furnishings, and bathroom cleanliness.

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5.5

"Regular internet service"

Average wifi quality.

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5.3

"Ordinary pool"

Ordinary pool. Clean pool area.

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3.3

"Bar could improve"

Bar could improve.

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9.2

"Fantastic service"

Service is professional and friendly.

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9.1

"Great location"

Great location near lots of shopping.

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8.9

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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8.1

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great room"

Large, tidy rooms with comfy beds, yet poor bathrooms.

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5.5

"Decent vibe"

Decent vibe. Hotel could use some updating.

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9.3

"Fantastic service"

Service is professional and friendly.

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9.0

"Great location"

Great location.

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8.6

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.5

"Great room"

Large, clean rooms with excellent beds. Outdated rooms and bathrooms not up to standard.

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5.3

"Decent vibe"

Decent vibe. Hotel could use some updating.

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5.2

"Regular internet service"

Regular internet service.

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9.3

"Fantastic service"

Friendly service and great reception.

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9.1

"Great location"

Great location near lots of shopping.

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8.7

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.5

"Great room"

Old but clean and large rooms with great beds.

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5.4

"Decent vibe"

Decent vibe. Hotel could use some updating.

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9.3

"Fantastic service"

Friendly service.

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9.2

"Great location"

Great location.

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8.7

"Rather comfortable"

Large, comfortable rooms.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.8

"Great room"

Spacious rooms.

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5.8

"Decent vibe"

Decent vibe. Hotel could use some updating.

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5.7

"Ordinary pool"

Ordinary pool.

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