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444 Embarcadero W , 94607, Oakland, United States of America

Review Score

Based on 1926 reviews

heart

5.2

Bar and Beverages

9.4

9 reviews

Location

6.7

484 reviews

Service

5.4

288 reviews

WiFi

3.8

62 reviews

Breakfast

3.4

161 reviews

Room

2.9

813 reviews

Comfort

2.4

519 reviews

Vibe

2.1

163 reviews

Cleanliness

1.6

290 reviews

Pool

1.3

36 reviews

Amenities

1.2

196 reviews

100% Verified Real Reviews

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9.4

"Bar is awesome"

Bar is awesome.

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6.7

"Location is ok"

Location is ok. Parking is rare. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Convenient car access and well-priced parking.

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5.4

"Service is adequate"

The service was acceptably friendly and professional, with decent reception staff. Housekeeping and management are lacking. Booking process should be better organized. Good shuttle service.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"Breakfast can be improved"

Breakfast can be improved.

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2.9

"Room needs to be improved"

Rooms are dirty and neglected with poor beds, although very spacious. Mediocre sized, poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Poor views, furniture, and TV's. Shower can be a problem.

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2.4

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Large rooms with typical bathrooms.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Hotel could be more stylish.

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1.6

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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1.3

"Pool should be renewed"

Pool should be renewed.

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1.2

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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7.0

"Great location"

Location is ok.

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5.2

"Service is adequate"

Service is average, but very friendly.

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2.5

"Room needs to be improved"

Bad bathrooms with deficient A/C and inadequately clean rooms. Guests complain about maintenance, beds, and TVs.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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2.2

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking.

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1.8

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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1.5

"Vibe is not too good"

Vibe is not too good.

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1.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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6.0

"Service is adequate"

Service is adequate.

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2.3

"Room needs to be improved"

Rooms needing maintenance, with poorly reviewed bathrooms and TV's.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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2.3

"More comfort would be nice"

More comfort would be nice.

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1.4

"Vibe is not too good"

Vibe is not too good.

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1.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.9

"More comfort would be nice"

More comfort would be nice.

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2.8

"Room needs to be improved"

Rooms need regular maintenance.

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6.7

"Location is ok"

Location is ok.

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5.9

"Service is adequate"

Service is adequate.

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2.4

"Room needs to be improved"

Deficient A/C in poorly-maintained rooms.

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2.0

"More comfort would be nice"

Some problems with A/C and room comfort.

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