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444 Embarcadero W , 94607, Oakland (California), United States of America

Review Score

Based on 2152 reviews

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5.2

Location

7.0

517 reviews

Service

5.7

332 reviews

WiFi

4.6

58 reviews

Breakfast

3.7

171 reviews

Room

2.8

906 reviews

Comfort

2.4

568 reviews

Cleanliness

1.8

334 reviews

Vibe

1.6

179 reviews

Amenities

1.5

218 reviews

Pool

0.8

35 reviews

100% Verified Real Reviews

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7.0

"Great location"

Location is ok. Parking is rare. Close to public transport and the train. Near city centre with great sightseeing and nearby restaurants. Affordable parking.

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5.7

"Service is adequate"

The service was acceptably friendly and professional, with decent reception staff. Housekeeping and management are lacking. Booking process should be better organized. Good shuttle service.

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4.6

"Complaints about WiFi"

Wifi quality could be improved.

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3.7

"Breakfast can be improved"

Breakfast can be improved.

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2.8

"Room needs to be improved"

Large rooms but untidy and need updating. Subpar views and poorly-maintained rooms with insufficient A/C and unstocked minibars. Poor furnishings, particularly the kitchenettes, TV's and beds. Shower can be a problem.

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2.4

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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1.8

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Hotel could be more stylish.

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1.5

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Elevator in need of updating. Architecture not so nice.

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0.8

"Pool should be renewed"

Pool should be renewed.

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7.1

"Great location"

Great location.

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5.5

"Service is adequate"

Service is adequate.

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2.6

"Room needs to be improved"

Bad bathrooms with deficient A/C and inadequately clean rooms. Guests complain about maintenance, beds, and TVs.

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2.3

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking.

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2.0

"Could use a good cleaning"

Rooms could be cleaner.

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1.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.0

"Vibe is not too good"

Vibe is not too good.

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7.1

"Great location"

Great location.

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5.8

"Service is adequate"

Service is adequate.

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1.9

"Room needs to be improved"

Deficient A/C in poorly-maintained rooms.

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1.9

"More comfort would be nice"

Some problems with A/C and room comfort.

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1.5

"Could use a good cleaning"

Could use a good cleaning.

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2.6

"More comfort would be nice"

More comfort would be nice.

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2.3

"Room needs to be improved"

Rooms needing maintenance, with poorly reviewed bathrooms and TV's.

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