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189 Newcastle Road , 2299, Lambton, Australia

Review Score

Based on 1641 reviews

heart

7.6

Service

7.2

232 reviews

Location

6.7

389 reviews

Comfort

5.8

394 reviews

Room

5.2

709 reviews

WiFi

4.9

25 reviews

Cleanliness

4.3

242 reviews

Food

4.2

37 reviews

Breakfast

0.0

6 reviews

100% Verified Real Reviews

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7.2

"Fantastic service"

Service is professional and friendly. Reception and management are fine, but housekeeping is below average. Smooth booking process. Laundry service can be improved.

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6.7

"Location is ok"

Location is ok. Accessible by car, but parking is a hassle. Central location with great sightseeing, dining out and shopping.

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5.8

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.2

"Room is all right"

Reasonably sized, new rooms with so-so beds. Poorly maintained and cleaned rooms, with substandard furnishing and A/C. Small rooms and poorly cleaned bathrooms. Acceptable TV's and kitchenettes. Shower can be a problem. Acceptable minibar.

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4.9

"Complaints about WiFi"

Complaints about WiFi.

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4.3

"Could use a good cleaning"

Unclean rooms and pool area. Moderately clean hotel facilities. The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

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4.2

"Food could be better"

Poor dining experience with untidy dining area.

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0.0

"Breakfast can be improved"

Breakfast can be improved.

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7.3

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.9

"Location is ok"

Decent location with good shopping. Accessible by car, but parking is a hassle.

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6.1

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.1

"Room is all right"

Reasonably sized, new rooms with so-so beds. Small rooms and poorly cleaned bathrooms. Poorly maintained and cleaned rooms, with substandard furnishing and A/C. Acceptable TV's and kitchenettes. Shower can be a problem.

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4.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning.

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4.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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4.4

"Food could be better"

Food could be better.

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6.9

"Service is adequate"

Friendly service and acceptable reception.

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6.5

"Location is ok"

Decent location with good shopping. Accessible by car, but parking is a hassle.

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6.2

"Ordinary pool"

Ordinary pool.

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5.9

"Comfortable"

Mediocre comfort, room sizes and beds. Deficient A/C and too noisy rooms.

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5.8

"Ordinary amenities"

Ordinary amenities.

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4.7

"Room needs to be improved"

Poorly maintained and cleaned rooms. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Reasonably sized, new rooms with so-so beds. Acceptable TV's and kitchenettes. Shower can be a problem.

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4.2

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.6

"Food could be better"

Food could be better.

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7.4

"Fantastic service"

Friendly service.

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7.3

"Awesome vibe"

Awesome vibe. Modern Hotel. Stylish hotel.

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6.9

"Location is ok"

Decent location, but problems with parking. Great shopping.

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6.2

"Ordinary amenities"

Ordinary amenities.

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5.8

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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5.1

"Room is all right"

Acceptable room size and TV's. Untidy, poorly-kept rooms with poor furniture and bathrooms. Beds and kitchenettes are so-so.

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4.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.5

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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