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189 Newcastle Road , 2299, Lambton, Australia

Review Score

Based on 1624 reviews

heart

7.6

Service

7.0

229 reviews

Location

6.9

380 reviews

Comfort

5.7

417 reviews

Amenities

5.3

175 reviews

Room

5.0

725 reviews

Cleanliness

4.5

246 reviews

Food

4.5

34 reviews

WiFi

3.5

22 reviews

Breakfast

3.0

6 reviews

100% Verified Real Reviews

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7.0

"Fantastic service"

Friendly, if slightly unprofessional, service and subpar housekeeping. Booking process is sufficient. Laundry service can be improved.

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6.9

"Location is ok"

Location is ok. Easy car access but inadequate parking. Central location with great sightseeing, dining out and shopping.

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5.7

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.3

"Ordinary amenities"

Okay buildings and entrance area. New facilities, and decent hotel grounds. Beautiful architecture.

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5.0

"Room is all right"

Reasonably sized, new rooms with so-so beds. Poorly maintained and cleaned rooms, with substandard furnishing and A/C. Small rooms and poorly cleaned bathrooms. Acceptable TV's and kitchenettes. Shower can be a problem. Acceptable minibar.

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4.5

"Could use a good cleaning"

Unclean rooms and pool area. Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

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4.5

"Food could be better"

Poor dining experience with untidy dining area.

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3.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.0

"Breakfast can be improved"

Breakfast can be improved.

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7.0

"Fantastic service"

Service is average, but very friendly.

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6.9

"Location is ok"

Decent location with good shopping. Easy car access but inadequate parking.

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6.0

"Comfortable"

Room size and comfort are OK, but beds are great. Small bathrooms, noisy rooms, and deficient A/C.

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5.5

"Ordinary amenities"

Okay buildings and entrance area. New facilities.

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5.0

"Room is all right"

Great beds in average sized, new rooms. Poorly maintained and cleaned rooms, with substandard furnishing and A/C. Small rooms and poorly cleaned bathrooms. Acceptable TV's and kitchenettes. Shower can be a problem.

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4.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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4.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.5

"Food could be better"

Food could be better.

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6.9

"Service is adequate"

Friendly service and acceptable reception.

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6.7

"Location is ok"

Decent location with good shopping. Easy car access but inadequate parking.

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5.8

"Comfortable"

Mediocre comfort, room sizes and beds. Deficient A/C and too noisy rooms.

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5.4

"Ordinary amenities"

Average hotel building.

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5.1

"Ordinary pool"

Ordinary pool.

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4.6

"Room needs to be improved"

Poorly maintained and cleaned rooms. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Reasonably sized, new rooms with so-so beds. Acceptable TV's and kitchenettes.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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4.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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7.2

"Fantastic service"

Friendly service.

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7.1

"Awesome vibe"

Awesome vibe. Modern Hotel. Hotel is relatively stylish.

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6.9

"Location is ok"

Decent location, but problems with parking. Great shopping.

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5.7

"Comfortable"

Comfortable, reasonably large rooms with excellent beds, but noisy.

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5.5

"Ordinary amenities"

Average hotel building.

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5.0

"Room is all right"

Average-sized rooms with great beds. Untidy, poorly-kept rooms with poor furniture and bathrooms. Acceptable TV's and kitchenettes.

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4.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.6

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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