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189 Newcastle Road , 2299, Lambton, Australia

Review Score

Based on 2084 reviews

heart

7.6

Service

6.6

274 reviews

Location

6.3

424 reviews

Room

5.8

876 reviews

Comfort

5.3

511 reviews

Food

5.2

36 reviews

Bar and Beverages

5.0

8 reviews

Amenities

5.0

208 reviews

Cleanliness

4.2

277 reviews

WiFi

3.9

28 reviews

100% Verified Real Reviews

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6.6

"Service is adequate"

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated. Booking process is sufficient. Laundry service can be improved.

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6.3

"Location is ok"

Location is ok. Accessible by car, but parking is a hassle. Central location with great sightseeing, dining out and shopping.

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5.8

"Room is all right"

Reasonably sized, new rooms with so-so beds. Poorly maintained and cleaned rooms, with substandard furnishing and A/C. Small rooms and poorly cleaned bathrooms. Acceptable TV's and kitchenettes. Shower can be a problem. Acceptable minibar.

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5.3

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.2

"Food is all right"

Poor dining experience, with dining area needing more cleaning and so-so desserts.

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5.0

"Standard bar"

Standard bar.

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5.0

"Ordinary amenities"

Ordinary amenities. Poorly reviewed entrance area and poor handicap accessibility. Facilities are modern with a lovely conference area. Beautiful architecture.

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4.2

"Could use a good cleaning"

Unclean rooms and pool area. Accommodation facilities could use a good clean. The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

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3.9

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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6.8

"Service is adequate"

Acceptable and friendly service with a great reception.

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6.6

"Location is ok"

Decent location, but problems with parking. Great shopping.

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5.7

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.6

"Room is all right"

Acceptable room size and TV's. Small rooms and poorly cleaned bathrooms. Poorly maintained and cleaned rooms, with substandard furnishing and A/C. Beds and kitchenettes are so-so. Shower can be a problem.

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5.3

"Ordinary amenities"

Decent amenities and new facilities.

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4.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Accommodation facilities could use a good clean.

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6.8

"Service is adequate"

Friendly service and acceptable reception.

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6.7

"Location is ok"

Decent location with good shopping. Reasonably accessible by car.

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5.4

"Comfortable"

Mediocre comfort, room sizes and beds. Deficient A/C and too noisy rooms.

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5.4

"Room is all right"

Acceptable room size and TV's. Bad bathrooms with deficient A/C and inadequately clean rooms. Beds and kitchenettes are so-so.

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5.1

"Ordinary amenities"

Ordinary amenities.

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4.5

"Pool should be renewed"

Pool should be renewed.

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4.2

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.9

"Could use a good cleaning"

Rooms could be cleaner. Accommodation facilities could use a good clean.

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7.2

"Awesome vibe"

Awesome vibe. Modern accommodation.

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6.6

"Service is adequate"

Service is adequate.

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6.6

"Location is ok"

Decent location with good shopping.

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5.5

"Comfortable"

Mediocre comfort, room sizes and beds.

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5.3

"Room is all right"

Average-sized rooms with alright beds. Inadequately cleaned and maintained rooms and bathrooms.

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5.2

"Ordinary amenities"

Ordinary amenities.

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4.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.4

"Could use a good cleaning"

Rooms could be cleaner.

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4.8

"More comfort would be nice"

More comfort would be nice.

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4.6

"Room needs to be improved"

Room needs to be improved.

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