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189 Newcastle Road , 2299, Lambton, Australia

Review Score

Based on 1606 reviews

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7.6

Service

7.4

236 reviews

Location

6.9

386 reviews

Amenities

6.1

177 reviews

Comfort

6.0

380 reviews

Room

5.6

681 reviews

Food

4.9

43 reviews

Cleanliness

4.5

245 reviews

Breakfast

4.2

9 reviews

WiFi

3.8

22 reviews

100% Verified Real Reviews

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7.4

"Fantastic service"

Service is professional and friendly. Management is alright, but housekeeping is not great. Smooth booking process. Laundry service can be improved.

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6.9

"Location is ok"

Location is ok. Accessible by car, but parking is a hassle. Central location with great sightseeing, dining out and shopping.

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6.1

"Ordinary amenities"

Okay buildings and entrance area. New facilities. Beautiful architecture. Handicap accessible facilities are all right.

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6.0

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.6

"Room is all right"

Reasonably sized, new rooms with so-so beds. Poorly maintained and cleaned rooms, with substandard furnishing and A/C. Small rooms and poorly cleaned bathrooms. Good kitchenette. Minibars and TVs are okay. Shower can be a problem.

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4.9

"Food could be better"

Poor dining experience with untidy dining area.

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4.5

"Could use a good cleaning"

Unclean rooms and pool area. Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

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4.2

"Breakfast can be improved"

Breakfast can be improved.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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7.6

"Fantastic service"

Friendly service.

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7.1

"Great location"

Great location near lots of shopping. Accessible by car, but parking is a hassle.

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6.5

"Comfortable"

Large rooms with average comfort and standard beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.8

"Room is all right"

Large, new, somewhat maintained rooms with standard beds. Small rooms and poorly cleaned bathrooms. Rooms are lacking in maintenance, with subpar A/C and furnishing. Acceptable TV's and kitchenettes. Shower can be a problem.

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5.4

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Wellness & sports facilities could use better cleaning.

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5.1

"Food is all right"

Dining experience could be nicer.

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4.7

"Could use a good cleaning"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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7.1

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.9

"Location is ok"

Decent location with good shopping. Accessible by car, but parking is a hassle.

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6.0

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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6.0

"Ordinary amenities"

Average hotel building.

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5.3

"Room is all right"

Mostly alright rooms with OK beds, but some cleanliness issues. Guests complain about the room maintenance and furnishings, the bathroom cleanliness, and the A/C. Big, new rooms. Acceptable TV's and kitchenettes. Shower can be a problem.

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4.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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4.4

"Food could be better"

Food could be better.

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7.4

"Fantastic service"

Friendly service.

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7.0

"Awesome vibe"

Awesome vibe. Modern Hotel. Stylish hotel.

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7.0

"Great location"

Good location with shopping nearby but poor access to parking.

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6.4

"Ordinary amenities"

Average hotel building.

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6.0

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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5.8

"Room is all right"

Reasonably sized, new rooms with so-so beds. Untidy, poorly-kept rooms with poor furniture and bathrooms. Good TV's and kitchenettes.

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5.6

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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4.7

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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