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1-23-1 Nishi Shinjuku, Shinjuku-ku, Tokyo , 160-0023, Tokyo, Japan

Review Score

Based on 722 reviews

heart

7.9

Location

9.5

334 reviews

Service

8.9

183 reviews

Breakfast

8.6

23 reviews

Room

5.7

251 reviews

Amenities

3.3

43 reviews

Vibe

3.0

73 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location with good access by car. Close to public transport and the train. Shopping, restaurants and bars in the area are great.

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8.9

"Fantastic service"

Professional service and great reception, but poor housekeeping.

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8.6

"Tasty breakfast"

Tasty breakfast.

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5.7

"Room is all right"

Excellent beds. Average sized rooms. Old, poorly maintained rooms with substandard A/C and furnishings. Bathrooms are large but with substandard cleaning.

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3.3

"Amenities are not the best"

Facilities in need of refurbishment.

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3.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Perfect airport hotel. Good choice for a city trip. Suitable for solo travelers.

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9.7

"Great location"

Great location, close to the train station. Shopping, restaurants and bars in the area are great.

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8.6

"Fantastic service"

Friendly service.

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5.8

"Comfortable"

Mediocre comfort, room sizes and beds.

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5.5

"Room is all right"

Average-sized rooms with alright beds. Guests complained about bathrooms and general cleanliness of the rooms.

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5.3

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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9.6

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.9

"Fantastic service"

Fantastic service.

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6.0

"Comfortable"

Comfortable.

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5.7

"Room is all right"

Room is all right.

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3.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.3

"Great location"

Great location.

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9.0

"Fantastic service"

Friendly service.

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5.8

"Room is all right"

Room is all right.

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