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1-23-1 Nishi Shinjuku, Shinjuku-ku, Tokyo , 160-0023, Tokyo, Japan

Review Score

Based on 732 reviews

heart

7.9

Location

9.6

332 reviews

Service

8.9

183 reviews

Breakfast

8.8

27 reviews

Comfort

6.0

149 reviews

Room

5.7

263 reviews

Amenities

3.8

44 reviews

Vibe

2.6

77 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location with good access by car. Close to public transport and the train. Shopping, restaurants and bars in the area are great.

grey circle

8.9

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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8.8

"Tasty breakfast"

Tasty breakfast.

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6.0

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels. Large bathrooms, but inadequate A/C.

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5.7

"Room is all right"

Beds, room sizes and maintenance levels are average. Old, poorly maintained rooms with substandard A/C and furnishings. Bathrooms are large but with substandard cleaning.

grey circle

3.8

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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2.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Perfect airport hotel. Good choice for a city trip. Suitable for solo travelers.

grey circle

9.7

"Great location"

Great location.

grey circle

8.6

"Fantastic service"

Friendly service.

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5.8

"Comfortable"

Mediocre comfort, room sizes and beds.

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5.4

"Room is all right"

Average-sized rooms with alright beds. Rooms could be cleaner.

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4.6

"Could use a good cleaning"

Rooms could be cleaner.

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9.6

"Great location"

Great location, with good shopping nearby and easy access by car.

grey circle

8.9

"Fantastic service"

Fantastic service.

grey circle

5.7

"Room is all right"

Room is all right.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.3

"Great location"

Great location.

grey circle

5.8

"Room is all right"

Room is all right.

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