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20 2nd Ave Sw , 55902, Rochester, United States of America

Review Score

Based on 3693 reviews

heart

7.3

Food

8.8

333 reviews

Location

8.3

689 reviews

Service

7.7

656 reviews

WiFi

6.8

24 reviews

Value for money

5.4

315 reviews

Breakfast

5.4

63 reviews

Amenities

4.7

270 reviews

Cleanliness

4.3

403 reviews

Vibe

4.1

451 reviews

Room

3.7

1300 reviews

Comfort

2.6

683 reviews

100% Verified Real Reviews

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8.8

"Delicious food"

Tasty food, good restaurant prices and pleasant dining experience. Tasty side dishes, desserts, and fruits. Menu is okay and dining room is clean enough.

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8.3

"Great location"

Good location, close to public transport. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping.

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7.7

"Fantastic service"

Friendly and professional staff, and great laundry service. Reception is poor, as is the restaurant service. Room service is average. Management should be more attentive. Booking process should be better organized. Shuttle service is ok.

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6.8

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.4

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices. Normally priced food. Free internet.

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5.4

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.7

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Architecture not so nice. Elevator in need of updating. Good meeting & event facilities.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities. Dining area is relatively clean.

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4.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish. Hotel is relatively luxurious. Good choice for a city trip. Good for business people.

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3.7

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Cramped rooms with bad beds and substandard A/C. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem. Average view.

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2.6

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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8.7

"Delicious food"

Good food, especially side dishes.

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8.1

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.5

"Fantastic service"

Service is welcoming but the reception is subpar.

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5.2

"Fairly good value for money"

Fairly good value for money.

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4.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.1

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Rooms not well-kept, with poor beds and furniture. Shower can be a problem.

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2.7

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds.

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8.9

"Delicious food"

Good food, especially side dishes.

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8.3

"Great location"

Great location.

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7.6

"Fantastic service"

Service is friendly, but so-so housekeeping.

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5.5

"Fairly good value for money"

Fairly good value for money.

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4.1

"Could use a good cleaning"

Rooms could be cleaner.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.1

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Rooms are outdated, with cramped bathrooms and poor beds. Shower can be a problem.

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2.5

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds.

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8.2

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.2

"Fantastic service"

Friendly service.

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5.1

"Fairly good value for money"

Fairly good value for money.

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4.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.0

"Room needs to be improved"

Rooms are small and poorly cleaned and maintained with uncomfortable beds. Small rooms and poorly cleaned bathrooms.

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2.4

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

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8.5

"Great location"

Great location.

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7.4

"Fantastic service"

Fantastic service.

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3.1

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

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2.6

"More comfort would be nice"

Not very comfortable, with poor beds.

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