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20 2nd Ave Sw , 55902, Rochester, United States of America

Review Score

Based on 3388 reviews

heart

7.3

Food

8.7

320 reviews

Location

8.3

665 reviews

Service

7.6

604 reviews

WiFi

5.8

24 reviews

Value for money

5.3

304 reviews

Amenities

4.6

264 reviews

Breakfast

4.6

59 reviews

Cleanliness

4.3

374 reviews

Vibe

3.7

428 reviews

Room

3.7

1239 reviews

Comfort

2.7

653 reviews

100% Verified Real Reviews

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8.7

"Delicious food"

Excellent dining, especially the beef. Tasty side dishes, desserts, and fruits. Restaurant menu and prices are okay.

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8.3

"Great location"

Good location, close to public transport. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping.

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7.6

"Fantastic service"

Friendly service, and excellent management. Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Great laundry service and all-around professional staff. Room service is perfect. Shuttle service can be an issue. Booking process should be better organized.

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5.8

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.3

"Fairly good value for money"

Fairly good value for money. Normally priced food. Acceptable breakfast prices. Free internet.

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4.6

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Hotel grounds are ok. Architecture not so nice. Elevator in need of updating. Good meeting & event facilities.

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4.6

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Hotel is fairly plain. Good for business people. Good choice for a city trip.

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3.7

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Cramped rooms with bad beds and substandard A/C. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem. Average view.

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2.7

"More comfort would be nice"

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

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8.7

"Delicious food"

Good food, especially side dishes.

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8.2

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.6

"Fantastic service"

Friendly service, and reception was okay.

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4.9

"Value for money could be better"

Value for money could be better.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.4

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms with poor A/C and substandard furniture and beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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2.9

"More comfort would be nice"

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.9

"Delicious food"

Good food, especially side dishes.

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8.5

"Great location"

Good location with shopping nearby but poor access to parking.

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7.5

"Fantastic service"

Service is welcoming, but housekeeping is not great.

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5.4

"Fairly good value for money"

Fairly good value for money.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.8

"Room needs to be improved"

Poorly maintained and cleaned rooms. Older, small rooms with poor beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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2.3

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds.

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8.3

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.2

"Fantastic service"

Friendly service.

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5.0

"Fairly good value for money"

Value for money could be better.

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4.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.9

"Room needs to be improved"

Poorly maintained and cleaned rooms. Small rooms and poorly cleaned bathrooms. Older, small rooms with poor beds. Shower can be a problem.

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2.4

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

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8.3

"Great location"

Great location.

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7.5

"Fantastic service"

Fantastic service.

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4.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.3

"Could use a good cleaning"

Could use a good cleaning.

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3.2

"Room needs to be improved"

Room needs to be improved. Old, uncomfortable furniture and beds.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.7

"More comfort would be nice"

Not very comfortable, with poor beds.

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