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20 2nd Ave Sw , 55902, Rochester, United States of America

Review Score

Based on 2412 reviews

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7.1

Bar and Beverages

9.4

13 reviews

Location

8.2

486 reviews

Service

7.2

441 reviews

Value for money

4.9

218 reviews

Amenities

4.4

197 reviews

Breakfast

3.8

44 reviews

Cleanliness

3.7

292 reviews

Vibe

3.0

327 reviews

Room

2.9

921 reviews

Comfort

2.8

505 reviews

WiFi

2.1

18 reviews

100% Verified Real Reviews

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9.4

"Bar is awesome"

Bar is awesome.

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8.2

"Great location"

Great location. Accessible by car, but parking is costly. Excellent sightseeing, restaurants and bars nearby.

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7.2

"Fantastic service"

Fine management, and professional, friendly service. Reception is poor, as is the restaurant service. Booking process should be better organized. Room service could have been improved. Shuttle service can be an issue.

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4.9

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

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4.4

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Decent enough hotel grounds, but unpleasant entrance area. Architecture not so nice. Elevator in need of updating. Good meeting & event facilities.

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3.8

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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3.7

"Could use a good cleaning"

Rooms and bathrooms are untidy, but pool area is clean. Moderately clean hotel facilities. Wellness & sports facilities could use better cleaning.

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3.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Luxurious Hotel. Good choice for a city trip.

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2.9

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Uncomfortable beds, run-down rooms, and low rated minibars. Small rooms and poorly cleaned bathrooms. Complaints about furnishing, kitchenettes, and A/C. Shower can be a problem. Average view.

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2.8

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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8.1

"Great location"

Great location. Pricey, inconvenient parking.

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7.3

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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4.5

"Value for money could be better"

Value for money could be better.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.2

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.7

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms with poor A/C and substandard furniture and beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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2.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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8.6

"Great location"

Great location.

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7.1

"Fantastic service"

Friendly service. Guests complained about the staff at reception and housekeeping.

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5.0

"Fairly good value for money"

Value for money could be better.

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3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.5

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Rooms not well-kept, with poor beds and furniture. Shower can be a problem.

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2.1

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds.

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8.4

"Great pool"

Great pool.

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8.4

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.9

"Service is adequate"

Service is average, but very friendly.

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4.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.5

"Value for money could be better"

Value for money could be better.

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3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.6

"Room needs to be improved"

Poorly maintained and cleaned rooms. Older, small rooms with poor beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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2.2

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

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8.1

"Great location"

Great location.

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7.0

"Fantastic service"

Friendly service.

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5.0

"Fairly good value for money"

Fairly good value for money.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.8

"Could use a good cleaning"

Could use a good cleaning.

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3.3

"Room needs to be improved"

Rooms not well-kept, with poor beds and furniture. Small, old rooms with substandard bathrooms.

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2.9

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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