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29 1, Wakita machi, Kawagoe city, Saitama 350 1122, Japan. , 3501122, Kawagoe-shi, Japan

Review Score

Based on 377 reviews

heart

6.8

Location

8.8

132 reviews

Service

7.8

99 reviews

Breakfast

7.3

27 reviews

WiFi

6.5

11 reviews

Cleanliness

5.0

32 reviews

Room

5.0

126 reviews

Comfort

4.4

65 reviews

Amenities

4.1

51 reviews

Vibe

2.6

59 reviews

100% Verified Real Reviews

grey circle

8.8

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping. Average parking.

grey circle

7.8

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Smooth booking process.

grey circle

7.3

"Tasty breakfast"

Tasty breakfast.

grey circle

6.5

"Regular internet service"

Average wifi quality.

grey circle

5.0

"Quite clean"

Rooms and bathrooms inadequately cleaned. Clean hotel facilities.

grey circle

5.0

"Room is all right"

Decent beds, furniture, and room size. Mediocre sized, poorly cleaned bathrooms. Guests complain about cleanliness, maintenance, and A/C.

grey circle

4.4

"More comfort would be nice"

Rooms of average size, but lacking in comfort, with noise issues and poor A/C. So-so beds and bathroom size.

grey circle

4.1

"Amenities are not the best"

Facilities in need of refurbishment. Great hotel grounds with a beautiful entrance area.

grey circle

2.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Good for business people. Perfect airport hotel.

grey circle

8.8

"Great location"

Great location, close to the train station.

grey circle

7.9

"Fantastic service"

Friendly service and great reception.

grey circle

7.4

"Tasty breakfast"

Tasty breakfast.

grey circle

6.4

"Fairly good value for money"

Fairly good value for money.

grey circle

5.0

"Room is all right"

Okay rooms with decent bathrooms, but small.

grey circle

4.4

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped.

grey circle

3.6

"Amenities are not the best"

Facilities in need of refurbishment.

grey circle

2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

8.8

"Great location"

Great location, close to the train station.

grey circle

7.9

"Tasty breakfast"

Tasty breakfast.

grey circle

7.7

"Fantastic service"

Great service, especially at reception.

grey circle

4.9

"Room needs to be improved"

Average sized but overall poor rooms.

grey circle

4.6

"Could use a good cleaning"

Could use a good cleaning.

grey circle

4.0

"Amenities are not the best"

Hotel buildings could use some improvement.

grey circle

2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

8.7

"Great location"

Great location, close to the train station.

grey circle

7.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

grey circle

7.0

"Best value for money"

Best value for money.

grey circle

5.5

"Room is all right"

Rooms and bathrooms are alright.

grey circle

5.4

"Quite clean"

Quite clean.

grey circle

4.5

"More comfort would be nice"

Noisy room lacking in comfort.

grey circle

2.8

"Vibe is not too good"

Vibe is not too good.

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