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28 Kimberley Rd., HongKong, China

Review Score

Based on 8107 reviews

heart

7.6

Location

9.7

2597 reviews

Food

9.0

356 reviews

Service

6.3

1282 reviews

Breakfast

6.1

123 reviews

Cleanliness

5.2

508 reviews

Wellness Area

4.5

33 reviews

Room

4.0

1976 reviews

Amenities

3.9

465 reviews

Comfort

3.6

937 reviews

WiFi

3.0

240 reviews

Vibe

2.7

759 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location with good access by car. Centrally located, near restaurants, bars, and shopping. Near public transport, airport, and train station.

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9.0

"Delicious food"

Food is good and affordable, but restaurant is somewhat unclean and a poor overall experience. Excellent seafood, desserts and snacks. Menu and side dishes are decent.

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6.3

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly. Poorly-managed, moderately professional staff and housekeeping. Good shuttle service. Booking process should be better organized. Great concierge service.

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6.1

"Breakfast is average"

Breakfast is decent but expensive.

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5.2

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

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4.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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4.0

"Room needs to be improved"

Old, badly-maintained rooms with poor views. Small, decently clean rooms with poorly rated furnishing. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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3.9

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Architecture not so nice. Nice smoking area.

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3.6

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Luxurious Hotel. Good for traveling with friends. Suitable for solo travelers. Good choice for a city trip.

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9.8

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Good car accessibility, and close to public transport.

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9.2

"Delicious food"

Delicious food.

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6.7

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly. Service professionalism and housekeeping are average.

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6.3

"Breakfast is average"

Breakfast is average.

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5.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.3

"Room needs to be improved"

Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Small, decently clean rooms with poorly rated furnishing. Shower can be a problem.

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4.0

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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3.2

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

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3.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Entrance area is not particularly attractive.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.6

"Great location"

Great location with good access by car. Shopping, restaurants and bars in the area are great. Close to public transport.

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9.3

"Delicious food"

Lovely food, particularly the snacks.

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7.8

"Best value for money"

Best value for money. Relatively high internet cost.

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6.7

"Service is adequate"

Service professionalism and housekeeping are average. Service is welcoming but the reception is subpar.

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6.5

"Breakfast is average"

Breakfast is average.

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5.9

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.5

"Room needs to be improved"

Poorly-maintained rooms with low rated beds, furniture, and TVs. Rooms relatively clean but small and outdated, with less well kept bathrooms. Shower can be a problem.

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3.9

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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3.5

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive.

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9.7

"Great location"

Great location with good access by car. Shopping, restaurants and bars in the area are great. Close to public transport.

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8.9

"Delicious food"

Delicious food.

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7.1

"Best value for money"

Best value for money. Relatively high internet cost.

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6.2

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly. Service professionalism and housekeeping are average.

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5.9

"Breakfast is average"

Breakfast is average.

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5.0

"Quite clean"

Moderately clean hotel facilities. Bathrooms and rooms are untidy.

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3.7

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Rooms not well-kept, with poor beds and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.6

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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3.3

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive.

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9.6

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Good car accessibility, and close to public transport.

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6.2

"Breakfast is average"

Breakfast is decent but expensive.

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6.1

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly. Service professionalism and housekeeping are average.

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4.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.9

"Amenities are not the best"

Facilities in need of refurbishment.

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3.7

"Room needs to be improved"

Poorly cleaned, old, tiny rooms with inadequate A/C. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Shower can be a problem.

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3.4

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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2.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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