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No.73,Xi Men Street,City Changshu 0, 215500, Suzhou, China

Review Score

Based on 1787 reviews

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9.3

Bar and Beverages

10.0

6 reviews

Location

9.4

611 reviews

Service

8.2

528 reviews

Food

8.0

197 reviews

Amenities

7.5

268 reviews

Breakfast

7.5

244 reviews

Room

6.1

482 reviews

Wellness Area

3.3

7 reviews

WiFi

0.8

21 reviews

100% Verified Real Reviews

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10.0

"Bar is awesome"

Bar is awesome.

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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8.2

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Management should be more attentive. Great concierge service.

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8.0

"Delicious food"

Great dining, especially desserts.

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7.5

"Great amenities"

Great hotel buildings and entrance area. Grounds are fine, but with outdated facilities. Conventional kids facilities.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.1

"Room is all right"

Average rooms and furniture, but maintenance could be better. Alright beds in clean rooms, and a decent balcony with a great view. Bathrooms aren't perfect, but okay size and clean enough. Rooms need updating with bad TV's and A/C.

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3.3

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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0.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.5

"Delicious food"

Food is great, especially the desserts.

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8.1

"Fantastic service"

Professional and friendly staff at reception, but substandard management.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.3

"Great amenities"

Great hotel buildings and entrance area. Grounds are fine, but with outdated facilities. Conventional kids facilities.

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5.7

"Room is all right"

Rooms are OK but aged, with standard beds and some complaints about A/C. Bathrooms aren't perfect, but okay size and clean enough. Clean rooms with great views, although poorly-maintained. Average balconies and furniture.

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4.5

"Pool should be renewed"

Pool should be renewed.

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0.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location with good access by car. Near downtown with great sightseeing and shopping.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.4

"Great amenities"

Great buildings with exceptional entrance area, but outdated facilities.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.4

"Room is all right"

Clean, typically sized rooms with standard beds. Guests complain about bathrooms, A/C, and outdated rooms.

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9.3

"Great location"

Great location near lots of shopping. Easy car access but inadequate parking.

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8.4

"Fantastic service"

Great service, especially at reception.

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7.7

"Great amenities"

Old facilities, but pleasant hotel buildings.

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7.3

"Delicious food"

Delicious food.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.2

"Room is all right"

Rooms are clean and decent overall with okay beds.

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9.5

"Great location"

Great location with good access by car.

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8.4

"Fantastic service"

Fantastic service.

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8.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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7.7

"Great amenities"

Nice building.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.7

"Room is all right"

Room is all right.

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