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No.73,Xi Men Street,City Changshu 0, 215500, Suzhou, China

Review Score

Based on 1748 reviews

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9.3

Bar and Beverages

10.0

6 reviews

Location

9.4

577 reviews

Service

8.2

469 reviews

Food

7.9

186 reviews

Breakfast

7.2

189 reviews

Amenities

7.1

240 reviews

Room

6.2

478 reviews

Pool

4.8

53 reviews

Wellness Area

3.3

6 reviews

WiFi

0.8

21 reviews

100% Verified Real Reviews

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10.0

"Bar is awesome"

Bar is awesome.

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9.4

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.2

"Fantastic service"

Reception and housekeeping are great and service is attentive. Poorly managed with subpar restaurant service. Great concierge service.

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7.9

"Delicious food"

Great dining experience, with tasty fish, seafood, desserts, and fruits.

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7.2

"Tasty breakfast"

Tasty breakfast.

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7.1

"Great amenities"

Pleasant lobby and architecture, but average grounds. Conventional kids facilities.

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6.2

"Room is all right"

Standard rooms, though lacking in maintenance, with typical beds and furnishings. Bathrooms are large but with substandard cleaning. Great balconies and clean rooms. Rooms need updating with bad TV's and A/C. Shower can be a problem.

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4.8

"Pool should be renewed"

Pool should be renewed. Clean pool area.

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3.3

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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0.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Best value for money"

Best value for money.

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9.1

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.2

"Delicious food"

Delicious food.

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7.9

"Fantastic service"

Professional and friendly staff at reception, but substandard management.

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7.4

"Tasty breakfast"

Tasty breakfast.

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7.1

"Great amenities"

Pleasant lobby and architecture, but average grounds. Conventional kids facilities.

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5.6

"Room is all right"

Clean, satisfactory rooms with acceptable furniture. Bathrooms are large but with substandard cleaning. Outdated, poorly maintained rooms with insufficient A/C.

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4.8

"Pool should be renewed"

Pool should be renewed.

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0.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location with good access by car. Near downtown with great sightseeing and shopping.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.9

"Ordinary amenities"

Average buildings with a nice entrance area.

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6.7

"Breakfast is average"

Breakfast is average.

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6.5

"Room is all right"

Rooms are clean and decent overall with okay beds. Guests complain about bathrooms, A/C, and outdated rooms.

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9.2

"Great location"

Great location near lots of shopping. Easy car access but inadequate parking.

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8.3

"Fantastic service"

Great service, especially at reception.

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7.6

"Delicious food"

Delicious food.

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6.9

"Ordinary amenities"

Mediocre building with old facilities.

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6.8

"Breakfast is average"

Breakfast is average.

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6.4

"Room is all right"

Rooms are clean and decent overall with okay beds.

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9.5

"Great location"

Great location with good access by car.

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8.3

"Fantastic service"

Fantastic service.

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8.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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7.4

"Great amenities"

Nice building.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.6

"Room is all right"

Room is all right.

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