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Hotel Kintetsu Universal City

  • hotel stars
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Shimaya , 554-0024, Osaka-shi, Japan

Review score

Based on 2164 hotel review

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8.2

Location

8.9

550 reviews

Breakfast

8.7

163 reviews

Food

7.9

278 reviews

Service

7.7

774 reviews

Amenities

7.5

339 reviews

Room

7.0

1004 reviews

Comfort

6.9

443 reviews

WiFi

5.2

16 reviews

Cleanliness

4.2

187 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location, close to the train station. Great sightseeing, restaurants and shopping nearby. So-so car access and parking.

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8.7

"Tasty breakfast"

Tasty breakfast.

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7.9

"Delicious food"

Great dining experience, with a good menu, side dishes, desserts, and fruits. Normally priced food. Delicious beef dishes & steak.

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7.7

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Booking process is sufficient. Wellness staff could be friendlier. Laundry service can be improved. Recreation staff is nice.

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7.5

"Great amenities"

Good amenities and hotel building is acceptable. Older facilities and unpleasant entrance area. Smoking area is ok. Elevator is ok. Beautiful architecture.

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7.0

"Great room"

Great room. Bathrooms are large but with substandard cleaning. Old, average sized rooms with decent beds and awful TVs. Great views and excellent A/C. Rooms need more cleaning and maintenance, with poorly rated minibars. Good furniture. Shower can be a problem.

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6.9

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy. Spacious bathrooms and great A/C.

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5.2

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.0

"Great location"

Great location with good parking availability. Close to shopping and the train.

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8.7

"Tasty breakfast"

Tasty breakfast.

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7.7

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Booking process is sufficient. Wellness staff could be friendlier.

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6.7

"Room is all right"

Average-sized rooms with alright beds. Bathrooms are large but with substandard cleaning. Great views and excellent A/C. Poorly maintained and cleaned rooms. Good furniture. Shower can be a problem.

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5.4

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.0

"Great location"

Great location with good parking availability. Close to shopping and the train.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Booking process is sufficient.

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8.0

"Delicious food"

Menu is excellent with tasty food.

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7.8

"Great amenities"

Good amenities and hotel building is acceptable.

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7.5

"Great room"

Spacious rooms with excellent views. Bathrooms are large but with substandard cleaning. Beds are alright, but room cleanliness could be improved.

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7.4

"Rather comfortable"

Comfortable, spacious rooms, especially the bathrooms, with lovely beds.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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9.1

"Great location"

Great location near lots of shopping. Train station is close.

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8.6

"Tasty breakfast"

Tasty breakfast.

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7.8

"Great room"

Large, well air conditioned rooms. Bathrooms are large but with substandard cleaning. Lovely furniture and great views. Rooms could be cleaner.

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7.8

"Great amenities"

Nice smoking area. Okay buildings with a less impressive entrance area.

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7.8

"Fantastic service"

Professional service and good reception, but so-so housekeeping. Wellness staff could be friendlier. Booking process is sufficient.

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6.9

"Comfortable"

Spacious, quiet comfortable rooms, but very noisy. Spacious bathrooms and great A/C.

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5.0

"Quite clean"

Rooms and bathrooms inadequately cleaned.

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