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316-1, Nakanosawa, Kitahiroshima-shi, Hokkaido, 061-1101, Kitahiroshima-shi, Japan

Review Score

Based on 899 reviews

heart

7.9

Pool

10.0

5 reviews

Wellness Area

9.2

252 reviews

Breakfast

8.2

117 reviews

Amenities

7.9

135 reviews

Room

7.9

404 reviews

Location

7.8

166 reviews

Service

6.6

201 reviews

WiFi

5.7

6 reviews

100% Verified Real Reviews

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10.0

"Great pool"

Great pool.

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9.2

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.9

"Great amenities"

Great outdoor sports facilities and impressive hotel buildings. Hotel grounds and lobby are nice, but facilities are outdated. Smoking area is ok. Elevator is ok.

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7.9

"Great room"

Amply-sized rooms with excellent beds and superb views. Bathrooms clean enough and adequately sized. Old, poorly maintained rooms. Furniture and air conditioning are as expected.

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7.8

"Great location"

Great location. Parking is good and affordable. Reasonably accessible by car. Train station is a bit far.

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6.6

"Service is adequate"

Service is relatively friendly. Guests complained about the staff at reception and housekeeping. Smooth booking process. Good shuttle service. Recreation staff is ok.

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5.7

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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9.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.3

"Great room"

Spacious rooms with excellent views. Decently clean rooms with okay bathrooms.

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8.3

"Great amenities"

Nice building.

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8.2

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great location"

Great location.

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8.1

"Rather comfortable"

Very comfortable and large, if somewhat noisy, rooms.

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6.9

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly. Smooth booking process.

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9.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.8

"Great room"

Spacious rooms with excellent views. Bathrooms clean enough and adequately sized.

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7.7

"Great amenities"

Nice building.

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7.6

"Great location"

Great location.

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6.9

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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9.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.8

"Great room"

Large rooms and bathrooms, and great views.

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8.1

"Tasty breakfast"

Tasty breakfast.

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8.0

"Great location"

Great location.

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7.8

"Rather comfortable"

Comfortable, spacious rooms and bathrooms, but a bit noisy.

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7.7

"Great amenities"

Nice building.

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6.2

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly.

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9.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great room"

Lovely rooms with pleasant views.

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6.2

"Service is adequate"

Great service, but bad reception.

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