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137 To 139 Lake Street , 4870, Cairns, Australia

Review Score

Based on 359 reviews

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6.1

Location

9.3

75 reviews

Value for money

8.4

20 reviews

Service

5.4

67 reviews

WiFi

4.8

15 reviews

Comfort

3.3

76 reviews

Room

2.9

139 reviews

Amenities

2.4

30 reviews

Vibe

2.1

15 reviews

Cleanliness

1.1

82 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Near to the city centre with good shopping options nearby.

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8.4

"Best value for money"

Best value for money.

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5.4

"Service is adequate"

Reception and housekeeping are okay, but not rated as professional. Friendly service, and excellent management.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.3

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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2.9

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Large rooms with standard TV's. Shower was ok.

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2.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.4

"Great location"

Great location.

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5.7

"Service is adequate"

Service is adequate.

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3.1

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.9

"Room needs to be improved"

Poor beds in rooms needing some cleaning.

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2.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.0

"Could use a good cleaning"

Rooms could be cleaner.

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9.4

"Great location"

Great location.

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5.4

"Service is adequate"

Service is average, but very friendly.

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3.6

"More comfort would be nice"

Big rooms but uncomfortable with subpar beds.

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3.1

"Room needs to be improved"

Poorly cleaned and maintained rooms with poor beds and bathrooms. Spacious rooms.

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1.2

"Could use a good cleaning"

Rooms could be cleaner.

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9.2

"Great location"

Great location.

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5.4

"Service is adequate"

Service is average, but very friendly.

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5.1

"Regular internet service"

Average wifi quality.

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3.7

"More comfort would be nice"

Big rooms but uncomfortable with subpar beds.

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3.4

"Room needs to be improved"

Rooms are large but untidy, with badly rated bathrooms. Kitchenettes and beds are poor.

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1.3

"Could use a good cleaning"

Rooms could be cleaner.

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