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137 To 139 Lake Street , 4870, Cairns, Australia

Review Score

Based on 405 reviews

heart

6.4

Location

9.0

74 reviews

Service

5.7

69 reviews

WiFi

4.3

18 reviews

Comfort

3.7

83 reviews

Room

3.3

149 reviews

Amenities

2.9

31 reviews

Cleanliness

1.6

86 reviews

Pool

1.4

5 reviews

Vibe

1.2

17 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Near to the city centre with good shopping options nearby.

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5.7

"Service is adequate"

Housekeeping is not great, and guests complain about service professionalism. Reception is typical, although management is stand-out and service is friendly.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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3.7

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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3.3

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Spacious rooms. Shower was ok.

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2.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.4

"Pool should be renewed"

Pool should be renewed.

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1.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.1

"Great location"

Great location.

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3.5

"More comfort would be nice"

Not very comfortable, with poor beds.

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3.1

"Room needs to be improved"

Poor beds in rooms needing some cleaning.

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2.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.3

"Could use a good cleaning"

Rooms could be cleaner.

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9.1

"Great location"

Great location.

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5.5

"Service is adequate"

Service is adequate.

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3.9

"More comfort would be nice"

Big rooms but uncomfortable with subpar beds.

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3.0

"Room needs to be improved"

Poorly cleaned and maintained rooms with poor beds and bathrooms. Spacious rooms.

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1.6

"Could use a good cleaning"

Rooms could be cleaner.

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9.0

"Great location"

Great location.

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5.6

"Service is adequate"

Service is average, but very friendly.

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4.6

"Complaints about WiFi"

Wifi quality could be improved.

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3.6

"Room needs to be improved"

Decent bathrooms but poorly cleaned rooms. Kitchenette needs more attention.

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1.6

"Could use a good cleaning"

Rooms could be cleaner.

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