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137 To 139 Lake Street , 4870, Cairns, Australia

Review Score

Based on 347 reviews

heart

6.1

Beach

10.0

5 reviews

Location

9.5

72 reviews

Service

5.1

65 reviews

WiFi

4.7

16 reviews

Room

3.0

141 reviews

Cleanliness

1.5

84 reviews

Vibe

1.5

12 reviews

Amenities

1.4

30 reviews

100% Verified Real Reviews

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10.0

"Beautiful beach"

Beautiful beach.

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9.5

"Great location"

Great location. Central location close to the beach. Shopping is ok.

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5.1

"Service is adequate"

Housekeeping is not great, and guests complain about service professionalism. Reception is typical, although management is stand-out and service is friendly.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Spacious rooms with subpar beds and A/C. Shower was ok.

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1.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.5

"Great location"

Great location.

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5.5

"Service is adequate"

Service is adequate.

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3.4

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.9

"Room needs to be improved"

Poor beds in rooms needing some cleaning.

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1.3

"Could use a good cleaning"

Rooms could be cleaner.

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1.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.5

"Great location"

Great location.

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5.0

"Service is adequate"

Service is adequate.

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3.8

"More comfort would be nice"

Big rooms but uncomfortable with subpar beds.

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2.8

"Room needs to be improved"

Poorly cleaned and maintained rooms with poor beds and bathrooms. Spacious rooms.

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1.6

"Could use a good cleaning"

Rooms could be cleaner.

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9.3

"Great location"

Great location.

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5.1

"Service is adequate"

Service is average, but very friendly.

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4.9

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"Room needs to be improved"

Big rooms, although there are complaints about cleanliness. Substandard kitchenettes and bathrooms.

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1.5

"Could use a good cleaning"

Rooms could be cleaner.

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