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Kirchenallee 46, 20099, Hamburg, Germany

Review Score

Based on 2566 reviews

heart

7.5

Location

9.6

775 reviews

Service

8.6

494 reviews

Breakfast

7.5

688 reviews

WiFi

6.4

42 reviews

Comfort

4.7

582 reviews

Room

4.6

836 reviews

Food

4.1

115 reviews

Vibe

2.1

178 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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8.6

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Average restaurant service.

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7.5

"Tasty breakfast"

Great and affordable breakfast.

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6.4

"Regular internet service"

Average wifi quality. Free internet.

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4.7

"More comfort would be nice"

Guests complained about room size, comfort, beds, and A/C. Average noise level with mediocre sized bathrooms.

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4.6

"Room needs to be improved"

Old, poorly-maintained rooms with poor furnishing and TVs. Poor air conditioning and minibars in small rooms with no view. Rooms are tidy, with decent beds. Bathroom could be optimized. Clean, reasonable sized, bathrooms. Shower can be a problem.

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4.1

"Food could be better"

Substandard dining experience and unpopular side dishes. Guests disliked the pork dishes, desserts, and fruits. Menu is okay but dining area could use better cleaning.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel is relatively stylish. Hotel is fairly plain. Good for traveling with friends. Good choice for a city trip. Suitable for solo travelers.

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9.4

"Great location"

Great location, close to the train station. Central location with great sightseeing, dining out and shopping. Parking is rare.

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8.5

"Fantastic service"

Service is professional and friendly.

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7.5

"Tasty breakfast"

Tasty breakfast.

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5.5

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough. So-so beds and bathroom size.

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5.0

"Room is all right"

Clean and okay-sized rooms, but with problems with maintenance and beds. Bathrooms are moderately-sized, but substandard. Out-of-date rooms with complaints about the furniture, minibars, and TVs. Shower can be a problem.

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4.0

"Food could be better"

Food could be better. Bad side dishes.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel is relatively stylish.

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9.6

"Great location"

Great location, close to the train station. Near to the city centre with good shopping options nearby.

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8.5

"Fantastic service"

Friendly service and great reception.

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8.1

"Tasty breakfast"

Great and affordable breakfast.

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6.3

"Regular internet service"

Average wifi quality.

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4.1

"Food could be better"

Food could be better. Bad side dishes.

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3.3

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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2.9

"Room needs to be improved"

Badly maintained rooms with poor air conditioning, televisions, and furniture. Clean rooms with reasonable beds but small and outdated. Small but clean bathrooms. Shower can be a problem.

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2.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Atmosphere could be friendlier.

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9.3

"Great location"

Great location, close to the train station. Shopping, restaurants and bars in the area are great. Parking is rare.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.9

"Breakfast is average"

Breakfast is average.

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5.7

"Room is all right"

Rooms are clean and decent overall with okay beds. Clean, reasonable sized, bathrooms. Small, outdated rooms in need of better maintenance. Poor views, furniture, and TV's. Shower can be a problem.

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3.7

"Food could be better"

Food could be better. Desserts, fruits and sides are poorly reviewed.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.7

"Great location"

Great location, close to the train station.

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8.6

"Fantastic service"

Friendly service and great reception.

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7.7

"Best value for money"

Best value for money.

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7.6

"Tasty breakfast"

Tasty breakfast.

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4.7

"Room needs to be improved"

Small, clean rooms with decent beds but poorly rated bathrooms.

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4.6

"More comfort would be nice"

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

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2.3

"Vibe is not too good"

Vibe is not too good.

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