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Kirchenallee 46, 20099, Hamburg, Germany

Review Score

Based on 2562 reviews

heart

7.5

Location

9.6

829 reviews

Service

8.4

516 reviews

Value for money

8.3

155 reviews

Breakfast

7.5

710 reviews

WiFi

6.6

45 reviews

Comfort

4.6

598 reviews

Room

4.5

856 reviews

Food

4.0

117 reviews

Vibe

2.5

190 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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8.4

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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8.3

"Best value for money"

Best value for money. Fair breakfast prices. Free internet.

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7.5

"Tasty breakfast"

Great and affordable breakfast.

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6.6

"Regular internet service"

Average wifi quality. Free internet.

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4.6

"More comfort would be nice"

Guests complained about room size, comfort, beds, and A/C. Average noise level with mediocre sized bathrooms.

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4.5

"Room needs to be improved"

Old, poorly-maintained rooms with poor furnishing and TVs. Poor air conditioning and minibars in small rooms with no view. Rooms are tidy, with decent beds. Bathroom could be optimized. Clean, reasonable sized, bathrooms. Shower can be a problem.

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4.0

"Food could be better"

Complaints about dining experience with subpar desserts & fruits. So-so menu, and side dishes are wanting. Pork dishes are not good.

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2.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Hotel is fairly plain. Entrance area is ok. Good for traveling with friends. Good choice for a city trip. Suitable for solo travelers.

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9.5

"Great location"

Great location, close to the train station. Central location with great sightseeing, dining out and shopping. Parking is rare.

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8.4

"Best value for money"

Best value for money.

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8.4

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.0

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough. So-so beds and bathroom size.

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5.1

"Room is all right"

Clean and okay-sized rooms, but with problems with maintenance and beds. Medium sized bathroom. Out-of-date rooms with complaints about the furniture, minibars, and TVs. Shower can be a problem.

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4.0

"Food could be better"

Food could be better. Bad side dishes.

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2.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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9.7

"Great location"

Great location, close to the train station. Near to the city centre with good shopping options nearby.

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8.3

"Fantastic service"

Friendly service and great reception.

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7.8

"Tasty breakfast"

Great and affordable breakfast.

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6.5

"Regular internet service"

Average wifi quality.

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4.1

"Food could be better"

Food could be better. Bad side dishes.

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3.2

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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2.9

"Room needs to be improved"

Badly maintained rooms with poor air conditioning, televisions, and furniture. Clean rooms with reasonable beds but small and outdated. Small but clean bathrooms. Shower can be a problem.

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2.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish.

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9.4

"Great location"

Great location. Close to public transport and the train. Centrally located, near restaurants, bars, and shopping.

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8.5

"Best value for money"

Best value for money.

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8.4

"Fantastic service"

Service is professional and friendly.

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7.2

"Tasty breakfast"

Tasty breakfast.

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5.7

"Room is all right"

Rooms are clean and decent overall with okay beds. Clean, reasonable sized, bathrooms. Small, outdated rooms in need of better maintenance. Poor views, furniture, and TV's. Shower can be a problem.

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5.4

"Comfortable"

Rooms are relatively comfortable, but small and noisy. So-so beds and bathroom size.

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3.8

"Food could be better"

Poorly rated food, particularly desserts.

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2.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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9.7

"Great location"

Great location, close to the train station.

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8.5

"Fantastic service"

Friendly service and great reception.

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8.2

"Best value for money"

Best value for money.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.7

"Regular internet service"

Regular internet service.

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4.4

"More comfort would be nice"

Small, uncomfortable, but not too noisy rooms.

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4.3

"Room needs to be improved"

Clean but poorly-maintained, small rooms, with low rated bathrooms.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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