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Kusatsu, Kusatsu-machi, Agatsuma-gun, Gunma 750, 377-1711, Kusatsu-machi, Japan

Review Score

Based on 767 reviews

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8.1

Breakfast

8.8

76 reviews

Food

8.7

423 reviews

Service

8.2

348 reviews

Location

7.9

130 reviews

Pool

7.3

31 reviews

Vibe

6.8

184 reviews

Amenities

6.5

162 reviews

Room

6.5

354 reviews

WiFi

5.0

5 reviews

100% Verified Real Reviews

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.7

"Delicious food"

Great dining experience, with a good menu, side dishes, desserts, and fruits. Delicious beef dishes & steak. Tasty vegetables. Awesome pasta. Normally priced food. Fish & seafood is acceptable. Good sushi.

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8.2

"Fantastic service"

Welcoming service and reception and housekeeping are alright. Good shuttle service. Smooth booking process. Recreation staff is nice.

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7.9

"Great location"

Great location. Good car access, but so-so parking. Difficult access to public transport. Winter sports facilities are close.

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7.3

"Great pool"

Great pool.

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6.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Stylish hotel.

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6.5

"Ordinary amenities"

Buildings are fine with old facilities, but the grounds are wonderful. Great sports facilities and a gorgeous entrance area. Elevator in need of updating.

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6.5

"Room is all right"

Decent rooms with passable beds, but badly kept up. Bathrooms are large but with substandard cleaning. Older and poorly cleaned rooms with inadequate A/C. Spacious rooms with lovely furniture and beautiful views. Shower can be a problem.

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5.0

"Regular internet service"

Regular internet service.

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8.9

"Delicious food"

Great menu and overall dining experience. Great fruits and vegetables.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Good shuttle service. Recreation staff is nice.

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7.5

"Great pool"

Great pool.

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7.4

"Great location"

Great location with excellent sightseeing.

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6.9

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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6.2

"Room is all right"

Average sized rooms which are fairly maintained. Bathrooms are large but with substandard cleaning. Older and poorly cleaned rooms with inadequate A/C.

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9.2

"Tasty breakfast"

Tasty breakfast.

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8.9

"Fantastic service"

Reception is decent, with overall friendly and professional service. Good shuttle service. Smooth booking process.

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8.8

"Delicious food"

Great menu and overall dining experience. Great desserts and beef dishes.

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8.4

"Great location"

Great location.

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6.6

"Room is all right"

Well-sized, typical rooms with mediocre beds. Guests complain about cleanliness, maintenance, and A/C. Bathrooms are large but with substandard cleaning.

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9.0

"Delicious food"

Menu is excellent with tasty food.

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8.2

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.7

"Great location"

Great location.

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7.3

"Great pool"

Great pool.

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6.7

"Decent vibe"

OK vibe and a friendly atmosphere.

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6.4

"Room is all right"

Rooms and bathrooms are alright.

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