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Kusatsu, Kusatsu-machi, Agatsuma-gun, Gunma 750, 377-1711, Kusatsu-machi, Japan

Review Score

Based on 671 reviews

heart

7.9

Breakfast

9.6

68 reviews

Service

7.8

315 reviews

Location

7.3

138 reviews

Room

6.3

329 reviews

100% Verified Real Reviews

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9.6

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Great entertainment and warm service. Reception is OK but housekeeping is substandard. Good shuttle service. Recreation staff is nice.

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7.3

"Great location"

Great location. Decent shopping and great sightseeing. Fairly accessible by car with easy parking. Winter sports facilities are close.

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6.3

"Room is all right"

Decent rooms with average furniture. Mediocre sized, poorly cleaned bathrooms. Guests complain about cleanliness, maintenance, and A/C. Spacious rooms.

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9.6

"Tasty breakfast"

Tasty breakfast.

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9.0

"Delicious food"

Excellent dining with especially good side dishes and desserts. Great menu, especially beef dishes.

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8.3

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished. Good shuttle service.

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7.7

"Great location"

Great location.

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7.1

"Great room"

Spacious rooms with excellent views. Large, so-so bathroom. Guests complain about cleanliness, maintenance, and A/C.

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9.4

"Tasty breakfast"

Tasty breakfast.

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8.9

"Delicious food"

Excellent dining with especially good side dishes and desserts. Good menu with great vegetables.

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7.1

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Good shuttle service.

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7.0

"Great location"

Location is ok. Wonderful sightseeing.

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6.1

"Room is all right"

Well-sized, typical rooms with mediocre beds. Mediocre sized, poorly cleaned bathrooms. Older and poorly cleaned rooms with inadequate A/C.

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8.9

"Delicious food"

Menu is excellent with tasty food.

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7.9

"Fantastic service"

Average reception, but good overall service.

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7.0

"Great location"

Great location.

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6.4

"Room is all right"

Rooms and bathrooms are alright.

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5.6

"Decent vibe"

OK vibe and a friendly atmosphere.

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5.4

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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