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491 5, KARUIZAWA, KARUIZAWA MACHI KITASAKU GUN, NAGANO, 389 0102, JAPAN. , 3890102, Karuizawa-machi, Japan

Review Score

Based on 471 reviews

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8.9

Breakfast

9.4

98 reviews

Comfort

8.7

91 reviews

Location

8.7

66 reviews

Service

8.4

206 reviews

Room

7.7

186 reviews

Vibe

6.8

99 reviews

Wellness Area

2.6

19 reviews

100% Verified Real Reviews

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9.4

"Tasty breakfast"

Tasty breakfast.

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8.7

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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8.7

"Great location"

Great location near lots of shopping.

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8.4

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Good shuttle service. Great valet service. Smooth booking process.

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7.7

"Great room"

Large rooms, and great views, minibars, and beds. Decently-clean rooms with spacious bathrooms. Outdated rooms with poor furniture in need of maintenance.

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6.8

"Decent vibe"

OK vibe and a friendly atmosphere. Stylish hotel. Pleasant entrance area. Luxurious Hotel. Awesome for families.

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2.6

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.4

"Tasty breakfast"

Tasty breakfast.

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9.1

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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8.5

"Fantastic service"

Service is professional and friendly.

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8.4

"Great location"

Great location.

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8.0

"Great room"

Spacious rooms with excellent beds and average bathrooms. Good minibar.

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7.5

"Great amenities"

Good amenities and hotel building is acceptable.

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9.5

"Tasty breakfast"

Tasty breakfast.

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8.9

"Great location"

Great location.

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8.5

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms.

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8.4

"Fantastic service"

Service is professional and friendly.

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7.5

"Great room"

Spacious rooms. Large, so-so bathroom.

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7.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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8.4

"Fantastic service"

Fantastic service.

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