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491 5, KARUIZAWA, KARUIZAWA MACHI KITASAKU GUN, NAGANO, 389 0102, JAPAN. , 3890102, Karuizawa-machi, Japan

Review Score

Based on 393 reviews

heart

8.8

Breakfast

9.3

77 reviews

Comfort

9.2

78 reviews

Location

8.6

64 reviews

Amenities

8.2

67 reviews

Service

8.2

187 reviews

Room

7.8

159 reviews

Vibe

7.4

85 reviews

Wellness Area

3.0

20 reviews

100% Verified Real Reviews

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9.3

"Tasty breakfast"

Tasty breakfast.

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9.2

"Rather comfortable"

Large, comfortable rooms. Tranquil room with excellent beds and sizable bathrooms.

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8.6

"Great location"

Great location near lots of shopping.

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8.2

"Great amenities"

Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Relatively new facilities. Beautiful architecture.

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8.2

"Fantastic service"

Service is professional and friendly. Complaints about housekeeping and reception. Smooth booking process.

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7.8

"Great room"

Large rooms, and great views, minibars, and beds. Rooms relatively well-maintained but rooms outdated. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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7.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Luxurious Hotel. Awesome for families.

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3.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.4

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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9.3

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great location"

Great location.

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8.2

"Fantastic service"

Service is professional and friendly.

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8.2

"Great amenities"

Nice building.

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8.0

"Great room"

Comfortable beds in spacious rooms. Good minibar.

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9.4

"Tasty breakfast"

Tasty breakfast.

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9.1

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms.

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8.8

"Great location"

Great location.

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8.7

"Bar is awesome"

Bar is awesome.

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8.4

"Fantastic service"

Service is professional and friendly.

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7.7

"Great room"

Spacious rooms. Large, so-so bathroom.

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7.7

"Great amenities"

Good amenities and hotel building is acceptable.

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7.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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8.3

"Delicious food"

Delicious food.

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8.2

"Fantastic service"

Friendly service.

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7.8

"Great room"

Great room.

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