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San Javier No. 1 , 36020, Guanajuato, Mexico

Review Score

Based on 252 reviews

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7.1

Service

4.9

62 reviews

Breakfast

4.6

16 reviews

Location

4.5

36 reviews

Vibe

3.6

10 reviews

Cleanliness

3.1

21 reviews

Comfort

2.9

49 reviews

WiFi

2.9

11 reviews

Room

2.6

82 reviews

Pool

1.7

6 reviews

Value for money

1.3

19 reviews

Food

1.2

18 reviews

100% Verified Real Reviews

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4.9

"Service could be improved"

Complaints about reception service. Service is relatively friendly.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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4.5

"Location is inconvenient"

Location is inconvenient. Not great access by car, with poorly rated parking. City centre is hard to reach.

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3.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.1

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.9

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.6

"Room needs to be improved"

Poorly cleaned, old, tiny rooms with inadequate A/C. Poorly maintained rooms with uncomfortable beds, old TV's, and bathroom cleanliness problems.

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1.7

"Pool should be renewed"

Pool should be renewed.

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1.3

"Value for money could be better"

Value for money could be better.

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1.2

"Food could be better"

Food could be better.

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5.0

"Breakfast is average"

Breakfast can be improved.

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4.7

"Service could be improved"

Generally poor but acceptably friendly service.

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4.2

"Location is inconvenient"

Guests complain about location and parking.

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3.3

"Could use a good cleaning"

Rooms could be cleaner.

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2.8

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.6

"Room needs to be improved"

Somewhat unclean rooms with uncomfortable beds and poor bathrooms.

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1.2

"Food could be better"

Food could be better.

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1.1

"Value for money could be better"

Value for money could be better.

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0.7

"Pool should be renewed"

Pool should be renewed.

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5.2

"Location is ok"

Location is ok.

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5.1

"Service is adequate"

Service is adequate.

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2.9

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.8

"Room needs to be improved"

Somewhat unclean rooms with uncomfortable beds and poor bathrooms.

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2.8

"Could use a good cleaning"

Rooms could be cleaner.

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