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Carrera 1 Calle 18, 00000, Santa Marta, Colombia

Review Score

Based on 500 reviews

heart

7.4

Bar and Beverages

10.0

6 reviews

Location

9.3

132 reviews

Beach

8.7

69 reviews

Service

7.1

129 reviews

Breakfast

6.4

49 reviews

WiFi

5.0

13 reviews

Amenities

4.2

44 reviews

Room

3.5

147 reviews

Cleanliness

3.0

35 reviews

Pool

2.2

8 reviews

Vibe

1.5

28 reviews

Wellness Area

1.3

19 reviews

100% Verified Real Reviews

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10.0

"Bar is awesome"

Bar is awesome.

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9.3

"Great location"

Excellent location close to the beach.

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8.7

"Beautiful beach"

Beautiful beach. Beach needs a clean.

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7.1

"Fantastic service"

Friendly, acceptably professional service. Complaints about housekeeping and reception.

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6.4

"Breakfast is average"

Breakfast is average.

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5.0

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.2

"Amenities are not the best"

Grounds are fine, but with outdated facilities.

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3.5

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Weakness include A/C, furnishings, and bathroom cleanliness. Spacious rooms with excellent views. Shower can be a problem.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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2.2

"Pool should be renewed"

Pool should be renewed.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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1.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning.

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9.1

"Great location"

Excellent location close to the beach.

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8.6

"Beautiful beach"

Beautiful beach.

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7.1

"Fantastic service"

Friendly service, but substandard housekeeping and reception.

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6.6

"Breakfast is average"

Breakfast is average.

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4.9

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Room needs to be improved"

Big rooms with amazing views, but problems with cleanliness and bathrooms. Poorly maintained rooms with subpar beds and furniture, and inadequate A/C. Shower can be a problem.

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2.6

"Pool should be renewed"

Pool should be renewed.

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2.6

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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1.2

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.4

"Great location"

Great location.

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8.4

"Beautiful beach"

Beautiful beach.

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7.2

"Fantastic service"

Friendly service.

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6.1

"Breakfast is average"

Breakfast is average.

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4.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.6

"Room needs to be improved"

Poor rooms and bathrooms.

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2.8

"Could use a good cleaning"

Could use a good cleaning.

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9.4

"Great location"

Great location.

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7.4

"Fantastic service"

Fantastic service.

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3.3

"Room needs to be improved"

Room needs to be improved.

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