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845 Burrard Str., V6Z 2K6, Vancouver, Canada

Review Score

Based on 2385 reviews

heart

8.7

Location

9.5

747 reviews

Service

9.0

782 reviews

Room

7.6

759 reviews

Breakfast

6.2

68 reviews

WiFi

5.3

198 reviews

Value for money

4.4

319 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Near public transport, airport, and train station.

grey circle

9.0

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Great concierge service. Average bar service and housekeeping. Room service is perfect. Great valet service. Recreation staff is nice. Average tour guide. Booking process should be better organized. Shuttle service is ok. Management should be more attentive.

grey circle

7.6

"Great room"

Large rooms with good kitchenettes, great views, and comfortable beds. Old, poorly-maintained rooms with poor furnishing and TVs. Mediocre sized, poorly cleaned bathrooms. Decently clean rooms with okay minibars. Shower can be a problem. Sub-par balconies and lacking A/C.

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6.2

"Breakfast is average"

Breakfast is decent but expensive.

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5.3

"Regular internet service"

Expensive but decent WiFi. Wifi quality could be improved.

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4.4

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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9.4

"Great location"

Great location near lots of shopping.

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8.9

"Fantastic service"

Great service, especially at reception. Great concierge service.

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7.5

"Great room"

Rooms are large and clean enough, with great views. Rooms in need of maintenance, with poorly rated bathrooms and furniture.

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6.2

"Breakfast is average"

Breakfast is average.

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6.2

"Ordinary pool"

Ordinary pool.

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4.1

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.4

"Great location"

Great location near lots of shopping.

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9.0

"Fantastic service"

Friendly service and great reception. Great concierge service.

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6.8

"Decent vibe"

Decent vibe. Hotel could use some updating. Stylish hotel. Pleasant entrance area.

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6.8

"Room is all right"

Average-sized rooms with great beds. Old, poorly maintained rooms.

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4.5

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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3.7

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.4

"Great location"

Great location.

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9.2

"Fantastic service"

Friendly service.

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6.8

"Room is all right"

Room is all right.

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6.3

"Decent vibe"

Decent vibe.

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5.0

"Fairly good value for money"

Value for money could be better.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location.

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8.7

"Fantastic service"

Fantastic service.

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7.0

"Great room"

Room is all right.

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