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2725 N BLACK CANYON HIGHWAY , 85009 18, Phoenix, United States of America

Review Score

Based on 852 reviews

heart

6.7

Service

8.8

157 reviews

Location

6.9

134 reviews

Comfort

5.0

151 reviews

WiFi

4.8

10 reviews

Room

4.6

317 reviews

Breakfast

4.4

68 reviews

Cleanliness

3.1

175 reviews

Amenities

1.8

53 reviews

Vibe

1.6

56 reviews

100% Verified Real Reviews

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception. Smooth booking process.

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6.9

"Location is ok"

Location is ok. Easy car access but inadequate parking. Central location with great sightseeing, dining out and shopping. Good access to airport.

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5.0

"Comfortable"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with alright beds.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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4.6

"Room needs to be improved"

Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C. Small rooms and poorly cleaned bathrooms. Average-sized rooms with alright beds. Older, poorly maintained rooms with subpar kitchenettes and furniture. Shower can be a problem.

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4.4

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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3.1

"Could use a good cleaning"

Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept. Hotel facilities could use a good clean.

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1.8

"Amenities are not the best"

Older facilities and unpleasant entrance area. Hotel grounds need more attention.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier.

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6.8

"Location is ok"

Location is ok.

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4.9

"More comfort would be nice"

Okay beds but not comfortable overall.

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4.0

"Breakfast can be improved"

Breakfast can be improved.

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3.8

"Room needs to be improved"

Untidy rooms with acceptable beds but poor bathrooms.

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2.9

"Could use a good cleaning"

Rooms could be cleaner.

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8.8

"Fantastic service"

Friendly service.

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6.8

"Location is ok"

Location is ok.

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5.0

"Comfortable"

More comfort would be nice.

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4.0

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms.

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3.1

"Could use a good cleaning"

Rooms could be cleaner.

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8.9

"Fantastic service"

Fantastic service.

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4.1

"Room needs to be improved"

Rooms could be cleaner.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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