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2725 N BLACK CANYON HIGHWAY , 85009 18, Phoenix (Arizona), United States of America

Review Score

Based on 896 reviews

heart

6.8

Service

8.9

178 reviews

Pool

7.5

18 reviews

Location

7.1

144 reviews

WiFi

6.5

11 reviews

Room

4.9

331 reviews

Breakfast

4.8

74 reviews

Vibe

2.6

61 reviews

Amenities

1.9

59 reviews

100% Verified Real Reviews

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8.9

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Smooth booking process.

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7.5

"Great pool"

Clean pool area.

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7.1

"Great location"

Great location near the airport. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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6.5

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.9

"Room needs to be improved"

Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C. Small rooms and poorly cleaned bathrooms. Average-sized rooms with alright beds. Older, poorly maintained rooms with subpar kitchenettes and furniture. Shower can be a problem.

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4.8

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Hotel could be more stylish. Good highway hotel. Good choice for a city trip. Fine for a budget trip.

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1.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Hotel grounds need more attention.

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5.3

"Comfortable"

Comfortable.

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4.2

"Breakfast can be improved"

Breakfast can be improved.

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4.1

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms.

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3.0

"Could use a good cleaning"

Rooms could be cleaner.

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8.9

"Fantastic service"

Fantastic service.

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7.0

"Great location"

Great location.

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4.0

"Room needs to be improved"

Rooms could be cleaner.

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3.0

"Could use a good cleaning"

Rooms could be cleaner.

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4.4

"Room needs to be improved"

Rooms could be cleaner.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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