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210 VILLAGE ROAD P.O. BOX 209 , T0L 1E0, Lake Louise, Improvement District No. 9, Canada

Review Score

Based on 4801 reviews

heart

7.8

Location

9.2

1216 reviews

WiFi

8.4

79 reviews

Pool

8.2

258 reviews

Service

8.1

968 reviews

Breakfast

6.6

283 reviews

Cleanliness

5.7

442 reviews

Value for money

5.4

562 reviews

Room

5.3

1905 reviews

Comfort

4.2

968 reviews

100% Verified Real Reviews

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9.2

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Parking is good and affordable. Winter sports facilities are close. Reasonably accessible by car.

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8.4

"Good internet service"

Fast and cheap WiFi. Average wifi quality.

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8.2

"Great pool"

Clean pool area.

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8.1

"Fantastic service"

Reception is decent, with overall friendly and professional service. Good shuttle service. Housekeeping and management are lacking. Old, neglected rooms with uncomfortable beds, yet lovely views. Recreation staff is nice. Booking process should be better organized. Room service is average.

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6.6

"Breakfast is average"

Breakfast is decent but expensive.

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5.7

"Quite clean"

Rooms and pool area moderately clean but bathrooms are poorly cleaned. Moderately clean hotel facilities.

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5.4

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Normally priced food. Free internet.

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5.3

"Room is all right"

So-so beds and rooms, but balconies are nice with great views. Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

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4.2

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.4

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Parking is good and affordable.

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8.1

"Great pool"

Great pool.

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7.6

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping.

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7.5

"Good internet service"

Good internet service. Average wifi quality.

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6.4

"Breakfast is average"

Breakfast is decent but expensive.

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5.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.1

"Room is all right"

Decent beds, cleanliness, and kitchenettes. Small, poorly maintained rooms with subpar A/C and furnishing. Great balconies with great views, but there are complaints about the age of the rooms and the minibars. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.6

"Value for money could be better"

Value for money could be better. High priced breakfast. Normally priced food.

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4.4

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.9

"Amenities are not the best"

Hotel grounds and lobby are nice, but facilities are outdated. Elevator in need of updating.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish.

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9.0

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Fairly accessible by car with easy parking.

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8.1

"Great pool"

Great pool.

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7.7

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping.

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7.3

"Good internet service"

Good internet service. Average wifi quality.

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6.2

"Breakfast is average"

Breakfast is decent but expensive.

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5.4

"Room is all right"

So-so beds and rooms, but balconies are nice with great views. Rooms are small, old and lacking maintenance, and bathrooms are badly cleaned. Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar. Shower can be a problem.

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5.1

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.1

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.5

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Pleasant entrance area. Hotel is relatively luxurious.

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9.4

"Great location"

Great location.

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8.1

"Fantastic service"

Friendly service.

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6.8

"Breakfast is average"

Breakfast is average.

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5.4

"Fairly good value for money"

Fairly good value for money.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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4.6

"Room needs to be improved"

Poor rooms and bathrooms.

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4.5

"More comfort would be nice"

More comfort would be nice.

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3.3

"Vibe is not too good"

Vibe is not too good.

Photos from travellers