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210 VILLAGE ROAD P.O. BOX 209 , T0L 1E0, Lake Louise, Improvement District No. 9, Canada

Review Score

Based on 4139 reviews

heart

7.5

Location

9.3

1021 reviews

Service

7.4

796 reviews

Breakfast

6.4

240 reviews

WiFi

5.8

80 reviews

Cleanliness

5.6

387 reviews

Value for money

4.6

478 reviews

Room

4.4

1657 reviews

Comfort

4.0

821 reviews

Amenities

4.0

573 reviews

Vibe

3.9

401 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Near downtown with great sightseeing and shopping. Great accessibility by car with affordable parking. Winter sports facilities are close.

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7.4

"Fantastic service"

Service is generally friendly, although bar service is poor. General service, restaurant service and reception are decent. Housekeeping and management are lacking. Good shuttle service. Standard laundry service. Booking process should be better organized.

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6.4

"Breakfast is average"

Breakfast is decent but expensive.

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5.8

"Regular internet service"

Average wifi quality. Free internet.

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5.6

"Quite clean"

Acceptably clean rooms and dining area. Moderately clean hotel facilities. Bathroom needs cleaning.

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4.6

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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4.4

"Room needs to be improved"

Small, poorly maintained rooms with subpar A/C and furnishing. Decent beds, cleanliness, and kitchenettes. Great balconies with great views, but there are complaints about the age of the rooms and the minibars. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.0

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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4.0

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Elevator in need of updating. Nice hotel grounds and entrance area is alright. Architecture not so nice. Awesome terrace.

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3.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish. Luxurious Hotel. Awesome for families. Good for traveling with friends.

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9.4

"Great location"

Great location. Great accessibility by car with affordable parking. Near downtown with great sightseeing and shopping.

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7.6

"Fantastic service"

Service is professional and friendly. Reception and restaurant service were acceptable, but there are complaints about the housekeeping.

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6.0

"Regular internet service"

Average wifi quality. Free internet.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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5.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.4

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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4.3

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. So-so beds and rooms, but balconies are nice with great views. Small rooms and poorly cleaned bathrooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

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4.2

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.4

"Amenities are not the best"

Hotel grounds and lobby are nice, but facilities are outdated. Elevator in need of updating.

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3.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish. Luxurious Hotel.

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8.8

"Great location"

Great location. Near downtown with great sightseeing and shopping. Fairly accessible by car with easy parking.

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7.2

"Fantastic service"

Service is welcoming, but housekeeping is not great. General service, restaurant service and reception are decent. Laundry service can be improved.

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6.2

"Breakfast is average"

Breakfast is decent but expensive.

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6.1

"Regular internet service"

Average wifi quality.

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5.0

"Quite clean"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.5

"Value for money could be better"

Value for money could be better. High priced breakfast.

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4.2

"Room needs to be improved"

Old, poorly maintained rooms with substandard A/C and furnishings. Small, badly maintained rooms with poor minibars. Beds and kitchenettes are so-so. Small rooms and poorly cleaned bathrooms. Great balconies with pleasant views. Shower can be a problem.

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4.0

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Luxurious Hotel.

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9.4

"Great location"

Great location.

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8.0

"Great pool"

Great pool.

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7.5

"Fantastic service"

Friendly service.

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6.3

"Breakfast is average"

Breakfast is average.

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6.0

"Quite clean"

Room cleanliness is acceptable.

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5.2

"Room is all right"

Rooms are quite clean and beds are standard. Great views but rooms are small and bathrooms not great.

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4.6

"Value for money could be better"

Value for money could be better.

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4.4

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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3.6

"Vibe is not too good"

Vibe is not too good.

Photos from travellers