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210 VILLAGE ROAD P.O. BOX 209 , T0L 1E0, Lake Louise, Improvement District No. 9, Canada

Review Score

Based on 4046 reviews

heart

7.6

Location

9.2

1016 reviews

Wellness Area

8.8

97 reviews

Pool

8.1

179 reviews

Service

7.5

791 reviews

Breakfast

6.5

240 reviews

WiFi

5.9

67 reviews

Cleanliness

5.6

383 reviews

Value for money

4.6

477 reviews

Amenities

4.5

557 reviews

Room

4.3

1619 reviews

Comfort

4.0

829 reviews

Vibe

3.6

407 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Near downtown with great sightseeing and shopping. Parking is good and affordable. Winter sports facilities are close.

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8.8

"Great wellness & sports facilities"

Great for wellness, with a decent fitness area.

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8.1

"Great pool"

Great pool.

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7.5

"Fantastic service"

Service is generally friendly, although bar service is poor. General service, restaurant service and reception are decent. Housekeeping and management are lacking. Good shuttle service. Booking process should be better organized.

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6.5

"Breakfast is average"

Breakfast is decent but expensive.

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5.9

"Regular internet service"

Average wifi quality. Free internet.

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5.6

"Quite clean"

Acceptably clean rooms and dining area. Hotel facilities could use a good clean. Bathroom needs cleaning.

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4.6

"Value for money could be better"

Value for money could be better. High priced breakfast. Normally priced food. Free internet.

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4.5

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Elevator in need of updating. Nice hotel grounds and entrance area is alright. Architecture not so nice. Awesome terrace. Good outdoor sports facilities.

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4.3

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. So-so beds and rooms, but balconies are nice with great views. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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4.0

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish. Luxurious Hotel. Awesome for families. Good for traveling with friends.

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9.5

"Great location"

Great location. Good shopping and sightseeing. Parking is good and affordable.

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8.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.1

"Great pool"

Great pool.

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7.6

"Fantastic service"

Service is welcoming, but housekeeping is not great. General service, restaurant service and reception are decent.

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6.4

"Breakfast is average"

Breakfast is decent but expensive.

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6.0

"Regular internet service"

Average wifi quality. Free internet.

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5.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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4.5

"Value for money could be better"

Value for money could be better. High priced breakfast. Normally priced food. Free internet.

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4.4

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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4.3

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. So-so beds and rooms, but balconies are nice with great views. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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3.9

"Amenities are not the best"

Hotel grounds and lobby are nice, but facilities are outdated. Elevator in need of updating.

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3.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish. Luxurious Hotel.

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9.0

"Great location"

Great location with good access by car. Near downtown with great sightseeing and shopping.

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8.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.9

"Great pool"

Great pool.

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7.3

"Fantastic service"

Service is welcoming, but housekeeping is not great. General service, restaurant service and reception are decent. Standard laundry service.

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6.2

"Regular internet service"

Average wifi quality.

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6.2

"Breakfast is average"

Breakfast is decent but expensive.

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5.2

"Ordinary amenities"

Hotel grounds and lobby are nice, but facilities are outdated. Elevator in need of updating.

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5.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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4.8

"Value for money could be better"

Value for money could be better. High priced breakfast.

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4.2

"Room needs to be improved"

Poorly maintained rooms with subpar furnishing and minibars. Decent beds, cleanliness, and kitchenettes. Excellent views from old, small rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.1

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Luxurious Hotel.

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9.3

"Great location"

Great location.

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7.6

"Fantastic service"

Friendly service.

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6.9

"Breakfast is average"

Breakfast is average.

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4.8

"Value for money could be better"

Value for money could be better.

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4.4

"Room needs to be improved"

Poor rooms and bathrooms.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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4.3

"More comfort would be nice"

More comfort would be nice.

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3.2

"Vibe is not too good"

Vibe is not too good.

Photos from travellers