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210 VILLAGE ROAD P.O. BOX 209 , T0L 1E0, Lake Louise, Improvement District No. 9, Canada

Review Score

Based on 4563 reviews

heart

7.7

Location

9.2

1092 reviews

Pool

8.2

202 reviews

Service

7.8

865 reviews

WiFi

6.8

74 reviews

Breakfast

6.8

259 reviews

Cleanliness

5.9

409 reviews

Value for money

5.1

508 reviews

Room

4.6

1743 reviews

Comfort

4.2

889 reviews

Vibe

3.8

452 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Parking is good and affordable. Near to downtown with good options for sightseeing. Reasonably accessible by car. Winter sports facilities are close.

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8.2

"Great pool"

Great pool.

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7.8

"Fantastic service"

Service is generally friendly, although bar service is poor. Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Decent management and adequately professional staff. Good shuttle service. Booking process should be better organized.

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6.8

"Regular internet service"

Average wifi quality. Free internet.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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5.9

"Quite clean"

Acceptably clean rooms and dining area. Moderately clean hotel facilities. Bathroom needs cleaning.

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5.1

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Normally priced food. Free internet.

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4.6

"Room needs to be improved"

Small and poorly maintained rooms. So-so beds and rooms, but balconies are nice with great views. Old rooms with complaints about the furniture, minibars, and A/C. Small rooms and poorly cleaned bathrooms. Acceptable TV's and kitchenettes. Shower can be a problem.

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4.2

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Hotel is relatively stylish. Luxurious Hotel. Awesome for families. Good for traveling with friends.

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9.5

"Great location"

Great location. Good shopping and sightseeing. Parking is good and affordable.

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8.2

"Great pool"

Great pool.

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7.6

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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6.7

"Regular internet service"

Average wifi quality.

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6.6

"Breakfast is average"

Breakfast is decent but expensive.

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6.0

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.6

"Value for money could be better"

Value for money could be better. High priced breakfast. Normally priced food.

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4.3

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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4.2

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Views are good, menus are average, and rooms are acceptably clean. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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3.7

"Amenities are not the best"

Hotel grounds and lobby are nice, but facilities are outdated. Elevator in need of updating.

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3.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish. Entrance area is ok. Luxurious Hotel.

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9.1

"Great location"

Great location. Near downtown with great sightseeing and shopping. Fairly accessible by car with easy parking. Winter sports facilities are close.

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8.2

"Great pool"

Great pool.

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7.7

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Standard laundry service.

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6.9

"Regular internet service"

Average wifi quality.

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6.4

"Breakfast is average"

Breakfast is decent but expensive.

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5.1

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.8

"Value for money could be better"

Value for money could be better. High priced breakfast.

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4.3

"Room needs to be improved"

Small, poorly maintained rooms with subpar A/C and furnishing. Decent beds, cleanliness, and kitchenettes. Great balconies with great views, but there are complaints about the age of the rooms and the minibars. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.1

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel.

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9.4

"Great location"

Great location.

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7.8

"Fantastic service"

Friendly service.

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5.1

"Fairly good value for money"

Fairly good value for money.

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4.7

"Room needs to be improved"

Poor rooms and bathrooms.

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4.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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4.4

"More comfort would be nice"

More comfort would be nice.

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3.3

"Vibe is not too good"

Vibe is not too good.

Photos from travellers